1. David Simkin, MD

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Chelmsford, MA

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David Simkin, MD

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

By appointment only

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3 years ago

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Chelmsford Dermatology - Dr. Seth Kates

Chelmsford Dermatology

2.6(25 reviews)
0.1 mi
•$$

I had an excellent experience. When I called to schedule an appointment, they were able to get me…read morein that week. When I needed to reschedule, it was no problem, and they very kindly moved me to the next week. I had a very short wait time (maybe 5 minutes), and less than 10 minutes after seeing the nurse waiting for the derma. Everyone was very warm and welcoming from the receptionist who very nicely and clearly told me what I needed to do re: paperwork, insurance, etc, as well as the nurse who was very considerate and thoughtful, and the dermatologist was fantastic. She was very thorough and spoke to me woman to woman making me feel very comfortable being candid with her. She talked to me the whole time explaining everything she did, encouraged questions, and made me feel very confident that she was giving me her full, undivided attention. She also encouraged me to call within the week if I experienced any discomfort or issues. There was an option to upcharge me or sell unnecessary services, and it was clear that the primary goal of this derma was to treat me for what I needed, not what would best profit them. When it came time to schedule a follow up at the end of my appointment, they were again very accommodating to my schedule. From start to finish, this was one of the best dermatology experiences I have had. Staff was friendly, accommodating, personable and knowledgeable. Since this was my first visit, I cannot speak to the reviews re: office disorganization or loss of paperwork/etc, but at this time I have no reservations of making this my home derm. office and would enthusiastically recommend to others.

ALLWAYS A Pleasant Experience, Ive Been Going There Over A Year Now. From The Time You Walk In The…read moreDoor You Are Always Greeted, Radiation Therapist (DARCY SILVA) Has Gone Above And Beyond ALLWAYS Worrying About The Care Of Her Patients,& Dr.(KATES) Has Been There Step By Step For Any Concerns Ive HAD, Also All The Hard Work (NIKKI) Put In Working Close With The Insurance Company To Make This All Happen ! I Like To Also Recognise (JADA) For Allways Multi-Tasking No Matter How Busy She Has ALLWAYS Gone Out Of Her Way To Assist Thank (YOU) To All Who Come Together To Make This Office A Pleasant Place To Be A Patient

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Chelmsford Dermatology - Chelmsford Dermatology

Chelmsford Dermatology

Chelmsford Dermatology - Number # 1 Dermatology In Massachusetts

Number # 1 Dermatology In Massachusetts

Chelmsford Dermatology - Someones blood sitting on the counter in my room

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Someones blood sitting on the counter in my room

Dermcare Physicians & Surgeons - Chelmsford - A bloody alcohol wipe on the exam room floor

Dermcare Physicians & Surgeons - Chelmsford

1.0(2 reviews)
0.0 mi

Unsanitary practices at the Chelmsford location. Went in to have a spot removed and biopsied. As…read moresoon as I got in the exam room I saw that there was a bloody alcohol prep wipe on the floor. The doctor removed my spot, and then left the room, leaving the tech to bandage me up. She applied Vaseline to the wound, then dropped the bandaid on the floor. She picked it up and was taking the paper off, clearly going to use it anyway after it was on the floor. I said "you're not going to use that, are you?" She got flustered and backpedaled, saying no, she was going to throw it out and got a new bandaid. But then she didn't change her gloves after touching the floor. I tried calling the practice to report the incident but I was left on hold for almost 15 minutes, then they hung up on me. I will not be returning to this practice. Update: it's infected. And the doctor wouldn't admit it was infected, even though the wound was covered in pus and was stinky. And even though he claims it's not infected, he prescribed a heavy-duty antibiotic ointment to apply to the wound. Why prescribe anything if it isn't infected? Because it's infected. Update again: I was initially misdiagnosed by this clinic 2 years ago with a benign skin condition on the spot I just had removed. I got the biopsy results today: it's cancer. So I've been walking around for 2 years with untreated cancer that could have been taken care of *2 years ago*.

Called to schedule an appointment for an ongoing issue. I was respectful the entire time. I was not…read moreoffered a waitlist, not given a next step, and no one explained whether a waitlist even exists. The person I spoke with was dismissive and the tone of the call was rude. I hung up with no appointment and no plan to get one.

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Dermcare Physicians & Surgeons - Chelmsford - Dr Hayes and her patient

Dr Hayes and her patient

Dermcare Physicians & Surgeons - Chelmsford - One of the doctors taking care of a cute baby boy

One of the doctors taking care of a cute baby boy

Dermcare Physicians & Surgeons - Chelmsford - Dr Hayes and Dr Raynham in the laboratory

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Dr Hayes and Dr Raynham in the laboratory

Seth Kates, MD - Dr. Seth Kates

Seth Kates, MD

3.0(2 reviews)
0.0 mi

I think I've been seeing Dr. Kates for over 20 years, lucky me! My family and friends think I've…read morehardly aged which is due to the expertise and skills of Dr. Kates. He treats me like family so I never need to worry about any procedures he does as I know it will be as perfect as possible. He won't do anything you ask for that he thinks you don't need, so I feel confident in his care. Over the years he has treated me for allergic rashes, skin spots that were suspicious and given me botox and fillers as needed. He diagnosed and fixed skin things that other doctors didn't know what was going on with me. I'm 74 years old and I hope to be with Dr. Kates until he retires and so people will continue to guess my age as much younger. That feels wonderful!! Btw, I travel out of state to see him and he's worth every extra mile..........a grateful client, Donna

Availability is a big issue. Dr Kates only works Tuesdays, Thursdays and every other Friday, with…read moreno other specialists in the office to cover. This means when biopsy results are in, it may be several days that go by between the time they are available and Dr Kates contacts the patient with the results. His assistants are not able to communicate the results, nor are phone calls or portal messages returned in a timely manner to let patients know this. If you have ever had a biopsy, each day that passes can create increasing angst. When I brought this up to Dr Kates, his tone was one of frustration that he is only one person and can only work so many hours. Although I am sympathetic to healthcare professionals who are overworked, I felt he was upset with me for bringing it up. Limited availability also means after a surgery, if there is an issue which may not be an emergency, but a concern you just want to inquire about, there is no one other than Dr Kates who can comment or assist. Dr Kates only does surgeries on Tuesdays, with a follow up call on Wednesday. If there is an issue after that, and he is not working, you will not get any type of timely response from him or his office. The office is closed from noon to 1 every day, with no option for voicemail. One time I called around 4:25 and the office was already closed for the day. At that point I reached out to Mom's GP, who looked at the photo of her wound and felt Mom needed antiobiotics right away. Had Dr Kates or his office returned my call or looked at the photos I posted on the portal the day before, Mom could have gotten these 24 hours earlier to begin her healing. She is 89, so infections could have serious consequences if not addressed in a timely manner. A week after Mom's surgery, Dr Kates called to check on her. He told me I had his cell in the discharge instructions. I mistook the phone number for the office one. It would have been nice if his office reminded me of that when I called 2 days after her surgery concerned she was developing an infection. I'll take responsibility for missing his cell on the discharge, but having someone in the office offer this up at the start of my post surgery reach out would likely have saved some angst. Dr Kates and his assistant don't have a warm bedside manner and don't express empathy towards elderly patients. He does routine surgeries frequently, yet, no instructions on aftercare are sent prior to the procedure. Which means an unscheduled stop to the pharmacy after to get hydrogen peroxide, gauze and other wound care not provided by his office. Also, for someone in assisted living where the nurses don't provide wound care, knowing instructions ahead of time would allow for a visiting nurse to be lined up for the daily care required, rather than rushing around trying to find resources after the surgery. When Dr Kates arrived in the room just prior to the procedure, he didn't greet or even make eye contact with me or mom. It was very uncomfortable and I felt a lack of empathy and interpersonal skills. His assistant suggested if return transportation was a problem for the 2 week follow up, I could simply remove the stitches myself. Of course that is not something I am going to do on my elderly Mom and it also suggested the doc didn't feel any need to check out his work and make sure Mom was healing as intended. I was not allowed to stay in the room during Mom's procedure. When then brought her back out to the waiting area, Mom's sleeve and side of her shirt were ruined due to the amount of blood which resulted from the procedure. I don't know why he just didn't have her put on a hospital gown, maybe he didn't realize the amount of blood which resulted, but that is also concerning for someone performing surgeries as long as he has. It's an emotional time when you go to a dermatologist with a worrying growth. My perceived lack of compassion and human detachment from this office has led to several recent poor experiences. As a result, we have switched dermatologists.

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Seth Kates, MD - Chelmsford Dermatology

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Chelmsford Dermatology

David Simkin, MD - dermatology - Updated November 2026

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