Everyone is so kind and knowledgeable. They explain everything they are going to do and treat…read morepatients with respect and gentleness.

I recently became a patient at Andris Family Dental. Dr. Andris and his team are kind and thorough…read more They talk you through what they are doing and are a calm presence. The office staff is respectful to Dr. Andris and he is to each of them. I'd highly recommend Andris Dental!

Everyone is so nice and helpful and I appreciate all the support you give me I give you 5 Starsread more

I am so glad I picked Total Dental. I stopped to see when I could get an appointment to have a bad…read morepainful infected tooth extracted and they took me rite in, checked me out (very patiently and carefully) and got me to the oral surgeon rite then who did the extraction and on my way home by afternoon. I am so thankful.

I have had only a few long term dentists in my now long life. This practice is a combination of…read moreall the best in my previous dentists. I recently visited this practice to get a second opinion. I have been very pleased with the small town feel of this office and the friendly staff. I felt at home since the beginning, which has done a lot to reduce any anxiety I had been having over the work to be done. The office is also technologically up to date with digital xrays, as an example. The doctor seems very savvy and knowledgeable, and is willing to offer good care suggestions and answer all my questions. If you are looking for a new dentist, call Dr. Roger Paul's office for an appointment. Also, there is good parking near the door, which I need. You don't even have to ask for toothpaste, brushes, or floss. It is all available as needed in the reception area.

Dr Paul took me on as a patient after Dr Miler's retirement many years ago. He is an excellent…read moredentist using up to date technology where it makes a difference. They practice also has kind and gentle dental assistants and hygienists. I always appreciate the friendliness I feel when I go into the office.

I just moved back to central Illinois after living in Chicago and LA for 7 years. Needless to say,…read moreI've been trying to find new doctor/dentist/etc. Just had my first appointment with Dr. Wyse and it was excellent! The hygienist, Colleen, was incredibly friendly and thorough throughout the entire appointment, explaining everything she was doing as she went. I didn't have to wait more than 2 minutes to see Dr. Wyse and he provided a few quick recommendations to address some of my concerns. Would recommend this dentist office to all.

I experienced a fall in February 2024, my teeth were replaced with yellow stained crowns. At the…read moretime I was unaware that crowns could not be whiten. After many efforts to whiten I contacted Wyse to schedule an appointment to have the crowns whitened. I was told at that time they could not be whiten. Everyone strives for white teeth. Why would any dentist with ethics place yellow teeth in anyone's mouth? I am stuck with yellow teeth for the rest of my life unless I am willing to pay an additional $5,000.00 to have these yellow ones replaced. It appears this dental office is only interested in the money and not interested in pleasing their customers. Thank you so much for taking away my smile.

Yelp came through again!!!…read more Things don't always go as planned while in vacation. Last night while in Lexington, Kentucky at 11:30 pm my boyfriend's crown popped out. I yelped "emergency dental" and saw the post from a patient who had an emergency and was also on vacation. So, while on the road heading to Springfield, at 7:40 this morning we called Dr. Capati's after hours number and told him what happened. He said to call his staff at 8:00 and we did; they were able to squeeze in Stephen at 2:50 pm. The staff texted him a link for dental information (ie name, address, issues, etc) and by the time we arrived, everything was taken care of. He was done within 45 minutes and he said the tooth feels great. He's extremely happy and gives high praise to the staff and doctor.

Be careful if you are a new patient! They do not do annual cleaning for the patient, instead they…read moredo first time visit cleaning which your insurance usually will not cover it 100%. I have made the call to do annual cleaning but it ended up be another "advanced" cleaning, named as: first time visit cleaning. This cleaning might be needed if you have not do your dental appt for more than 5-10 years, but for most ppl with insurance covered, we do cleaning annually, this advanced check make no sense, especially the dental trying to play the game to not mentioning specifically that they are doing a cleaning that will not be covered by insurance completely. So remember to ask clearly before they give you anything to sign!

Hands down the best dentist I've had in years Even my teen children like going to this dentist…read more Prior to covid the office was more what you'd expect in dental experience This office has taken covid very serious to keep patients and seemingly their own staff safe Overall they important part for me is the quality of work

I haven't been to the dentist in over 10 years and because of that I had to have a deep cleaning…read moreand some more work done. This place is so professional and they really do care about their patients. My visit was actually pleasant even though I had to have extra things done. I am very impressed with all the staff!

Love this office! Always get treated like family by all the staff and feel right at home. Great…read morecare with a gentle touch. Thank you!

Great staff! I was a frightful patient and Amber,Dr. Molly and Donna made me feel so comfortable…read more Also,Kristin at the desk and Mica are both wonderful.

I am writing to provide detailed feedback regarding my recent experience at Aspen Dental on…read more06/02/26. Having sought a new dental provider due to my previous dentist of 40 years discontinuing their contract with my insurance, I chose Aspen Dental for its convenient location and immediate appointment availability, despite encountering mixed online reviews. While the staff I encountered were generally friendly, several aspects of my visit were concerning and ultimately led me to conclude that I will not be returning for future care. My primary objective for the visit was a general examination, yet, upon arrival, I was informed that no dental hygienist was available for cleanings, reportedly due to a two-week training absence. This immediately raised concerns about their lack of proactive preventative care. Furthermore, throughout my visit, I observed multiple new employees undergoing training in both the reception and clinical areas, which contributed to an impression of high staff turnover or rapid onboarding that could potentially impact service consistency. The physical environment presented a stark contrast. While the front waiting area was bright and welcoming, the examination room I was led to appeared significantly outdated and poorly maintained. The overhead exam light was cracked and discolored, and the patient chair appeared to be a salvaged piece of equipment rather than a modern, sterile fixture. Disturbingly, a half-empty Starbucks beverage was present in the exam room, raising questions about cleanliness protocols between patients. Additionally, the protective eyewear provided was unwrapped and visibly smudged, and I observed smudges on dental tools and dust on equipment cords, collectively leading to concerns regarding instrument sterilization and overall clinic hygiene standards. Clinically, the experience was equally unsettling. The initial X-ray procedure required multiple retakes, indicating potential issues with equipment or technician proficiency, and I noted the technician seemed hesitant under the dentist's direction. The dentist was incredibly rude. She asked bluntly, "Why are you here?" While I had indicated specific areas of pain on my registration, including a known cavity on the opposite side of my mouth previously identified by my former dentist, this was not addressed or even noted. Furthermore, my attempt to discuss another primary concern - an abscess - was met with skepticism regarding my layman's terminology, rather than an informative professional dialogue to clarify its nature. She asked, "How do you know that's what it is?" I told her I don't, that's partly why I'm there, to have it examined. A diagnosis of two recommended root canals was presented without clear explanation, and I had to proactively request clarification regarding the referral to an endodontist, a process that felt lacking in patient education. Finally, before I could depart, I was directed into a separate office for a financial consultation concerning anticipated future treatments. This swift transition to a sales-oriented discussion, complete with refreshment offerings, felt incongruous with the clinical setting and the preceding concerns that had arisen during my examination. It created a perception of commercial focus overshadowing immediate patient care needs. Based on the cumulative observations and experiences detailed above, I have decided to pursue an appointment with the referred endodontist, but I will not pursue further dental care at Aspen Dental. My expectation for dental care encompasses comprehensive preventative services, stringent clinical hygiene, transparent communication, and a consistently patient-centered approach. I hope this feedback can be used constructively to enhance future patient experiences and address the operational and clinical standards within the practice.

Update #2 to my original review. Requested a refund on my dentures over a month ago. Aspen Dental…read moreoffice on Big Hallow Drive in Peoria, IL did NOT submit any kind of paperwork to my insurance company or issued a refund. I made sure to follow their refund protocol exactly as stated. I decided to file a formal complaint with the BBB and requested formal documentation on the submitting of a refund to my insurance company. I have documented all contact with this office and have a paper trail. I will look into the next steps to get this resolved. I'm a middle school teacher and I will have to teach without teeth because of them!

Absolutely the best experience I have ever had with a dentist in my 44 years on this planet. The…read morestaff is very friendly and knows what they're doing. They are all confident and do a tremendous job. They are also very good with my kids and very compassionate. Dr. Johnson makes you feel right at home, does a great job, and truly cares about his patients. When I go to get my teeth cleaned, Jenae is fantastic. I will go to know other dental office. Dr. Johnson and his staff are the best.