I saw the doctor last month for my medical marijuana card but they didn't verify my dose so I'm…read moretrying to get a hold of my doctor just to have my dose verified and corrected how do you get a hold of this doctor I can't find any number that's active besides the original number I called but the lady is insane and will not even let me book an appointment or speak to the doctor .

This lady Michelle Alexandre is a scam and she has an open court proceeding for billing fraud, so…read morebe careful. She's terrible at her job and very rude. Also, if you give her the same attitude she's giving you she will lie and make up some nonsense on your medical chart. For example; she will say you're seeking Illegal drugs for something that you are currently being prescribed, and said medication is not even a controlled substance. She's miserable! Avoid her. Also, the clinic she was working at had so many complaints about her they were looking to dismiss her.

We've been going to this gift shop for years. They always have such lovely items. The staff is…read morehelpful, kind and patient. Thank You. The shop is staffed by Gottlieb volunteers with all profits benefiting the hospital's Auxiliary, which uses its proceeds to support patient care and community service projects. ...per site

I found Dr Hermes through Yelp reviews and I'm happy so far. My first appointment was very…read morethorough- instead of asking me to fill out a questionnaire about my medical history, Dr. Hermes actually sat down with me and obtained all of this information herself. She asked pertinent questions to understand my needs and concerns. I've had several appointments so far and never feel rushed. She is very patient and easy to talk to. Dr Hermes is also very prompt with calling with lab results to explain the findings. The office is fully digital- I can view my records at any time, make appointments and send messages. The atmosphere in the office is calm and relaxed; there is no practice of overbooking here and you're not stuck in the waiting room even though you showed up at the scheduled time.

I have seen Dr. Hermes for years and I really love her and her practice. She is the first doctor I…read morehave ever found who is just so easy to talk to, so patient and non judgmental. She really listens and is calm and present. My whole family sees her now!

Today was the last straw with this practice. They wanted me to sign consents to be seen, but they…read moredid not have the consents for me to actually review. The woman at the desk was extremely unfit for her position, complaining about this reasonable request under her breath right in front of me and basically threatening that I would have to reschedule. An office manager had to email them to the front desk to print them for me which for some reason took 30 minutes. Today I needed a well-visit and I needed a medical fitness form signed for the Illinois Secretary of State (I have been in remission from relapsing-remitting MS for ten years and do not currently see a neurologist). Christa Harlan-Egan refused to sign the form on the basis that she couldn't see neuro notes from 10+ years ago. When I asked her what ten year old neurology notes would tell her about my current condition more so than a current physical assessment, the absence of any neurological or neuromuscular complaints in the 8 or so years I've been seen by the practice or, I don't know, the fact that I am a inpatient obstetric nurse and professional yoga instructor? She then walked out of the room citing that the appointment started late and the next patient was here, so I would have to reschedule. I will never forgive the unprofessionalism of virtually every person I encountered at that office displayed today. I did sound off about this in local Facebook groups and many are leaving this practice generally and have complaints about Dr. Harlan-Egan specifically for rude and unprofessional behavior. My husband says he doesn't feel strongly about his doctor and will also leave the group.

it's a shame that some of the best doctors i've ever seen are stuck working at a facility with 0…read moreregard for their patients and their time. I've now had two appointments cancelled without my consent or request with no assistance to reschedule. I'm not sure if this is an internal issue or a matter of this Rush acquisition but i'm at a complete loss on how to proceed. I love my doctor but they've made it impossible to keep seeing them.

My husband, two kids, and I all switched our primary care to Dr. Sage about two years ago and we…read moreare absolutely thrilled with her and her staff's care and attention! Dr. Sage is so calm, present, thorough, friendly, and supportive. Her care is evidence-based and she explains the "why" behind each recommendation. Like today, I went in for an annual physical, and she and her staff (MA Sandra is fabulous, too) explained each test, measurement, and the purpose and possible side effects of the vaccine I was given. The appointment started exactly on time and lasted 30 minutes, which is great. No one rushes you through! It is super handy having a lab in the same building. I just walked across the waiting area and was all able to get all of my lab work done almost immediately. Office is new, super clean, lovely lobby, free garage parking (if less than 90 minutes) and excellent COVID protocols in place including pre-screening phone calls, temperature taking, masks, distancing, hand sanitizer, and limited paperwork. We highly recommend Dr. Sage and our family feels super lucky to have found her!!

Great Doctor!! High in demand ! It's takes at least a month in advance appointment!read more

I had one of the worst experiences of my life dealing with Dr John c Franco he accused me of being…read morea liar when some tests came back faulty or mixed with by the staff with other samples and this doctor confronted me and threaten me that I wouldn't get any more help from them if it this happened again but since I did nothing wrong and followed my exact doctors directions I got upset and defended myself and in doing so Dr Franco called me a liar and said that I sound like I'm selling a lie which put me in the most distressful state of mind that I have ever remember being in in my 42 years of life it's been a week since and I'm still trying to meditate those emotions out of my body Dr John c Franco truly enjoyed that interaction where he Kathy calm voice as he can attest but it was the tactic he was using as he was accusing me and then telling me I'm a liar you know just stirring my pot as he kept his voice calm so he can watch all of my reaction and probably laugh while he's at home

If I could, I would rate Dr Laura at Zero. She was my obstetrician for a very short period of time,…read morebut thankfully I made a switch because there is no way I would have let this woman to perform a c-section on me! She is dishonest, incompetent, unprofessional & uncaring doctor. Insurance: Lied that my ins will not cover the ultrasound. Made me pay $275 out of the pocket knowing I'm under government assistance. As I found out later - my ins does cover it, she just didn't want to wait long for the claim to go through. Since I was on government assistance - I had to borrow money from my mother to cover the ultrasound. For my 2nd ultrasound I told her I can't pay out of the pocket and she referred me to the hospital to schedule ultrasound there instead. If it was an option the first time ?! Why didn't she say so? Why be so shady ?! I'm still trying to obtain docs for my 1st ultrasound, so I can get money back from my ins. Company. Months later, I'm still waiting for my paperwork. Dr. Laura's office is coming up with excuses why they can't give it to me. "Printer is broken" - was the last excuse. I hope she doesn't double bill! Made me pay and then submitting the claim to my ins company ! I'll get to the bottom of this. My visits summaries: I Asked office multiple times to provide me with summaries of my visits. Nope. I was informed that they don't do that. What? Again - I consider that shady. And everything they do at the office is paper base. No emails, no patient portals, no electronic systems for appointments. Probably she reports less patience & less money made to IRS to save moneys. That's not the fact, but my guess for sure. Corona I asked her to wear mask when she came into the room to meet me for an appointment. I was there with my 15 months old baby and I was wearing mask. She told me that she doesn't have mask and she is not going to wear it and additionally told me that I can leave my 15 months old baby outside of the room if I don't feel comfortable with her being without mask Service Never once asked me how I'm feeling, what I'm eating, if I feel baby at all. Nothing ! But she sure asked me about my finances and what I'm doing for a living and if the father of the baby financially supports me. Follow-up When corona quarantine started I called the office multiple times just to see if they are open. It always went straight to the voice mail. I left messages to get back to me when they can. I figured they are not operating, so I wasn't expecting a phone call at that time. Additionally, I paged the doc two times, but never heard back. As expecting mother I had questions about my delivery, hospital and corona virus. Two months later with not hearing anything from anyone, I randomly called the office again - only to find out they were always operating and were not closed for quarantine. When I came to see her she actually remarked that I was absent for a long time & that I need prenatal care ! Oh really ??? I felt like saying - I wasn't in because you and your staff are returning phone calls. But I just let it go, because I knew that was the last time I want to see her.

To be honest, the doctor and staff were always very nice, but can't give them more than 1 star…read morebecause of all the mistakes and issues we had. The biggest issue was she knew we were moving out of state and needed a glucose test before moving. The doctor pushed back the planned appointment until the day before we were leaving, then failed to call when the courier never picked up the blood sample from her office. We had to put off our out of state move, and take off more time from work so we could go back in to get tested again. This was just one of several other issues we had. Never seen a doctor make so many mistakes...unprofessional.