Surgery performed by this man ruined my life. A relatively common surgery turned into severe…read morehearing loss, tinnitus, permanent loss of most taste and dry mouth. If I could give a negative score, I would.

After suffering with SCDS for years, it was time to finally take the step to have it corrected…read more Elective inner ear / brain surgery is never high on anyone's "to-do" list, but it did afford me the added time of doing a thorough search to find the best ENT Surgeon I could locate. While I was planning on selecting a surgeon here in Austin, I did not limit my search to just this city. I looked in all areas of Texas and even beyond. However, once I identified Dr Kemper, I was confident that I had found the best surgeon for my needs regardless of location. To be brief, Dr. Kemper is a fantastic surgeon. He listens well, explains himself and addresses any concerns with honesty and professionalism. Plus, he's done this procedure many, many times and knows exactly what needs to be done. To say "I trust him" is an understatement. I knew that my condition would be taken care of withit Dr Kemper. My surgery was 6 months ago. Not only did Dr Kemper live up to my expectations but I am happy to say that I am better today that I have been in many, many years. My condition is 100% corrected and there are no residual effects from the procedure; even my 8" scar is invisible and no nerve issues with my skin. I cannot thank him enough or recommend him any higher - he's the best. I would also like to thank his staff for their excellent care. Ironically, my condition required the partnership with an Austin Brain Surgeon who is also "Dr. Kemper". While they are not related, they both worked flawlessly as a team, and I am forever grateful. Cheers!

Update: Dr Nason personally called me after I left this review and let me know who I should contact…read moreto help my father. .... I am so upset with this office. My father was in the hospital and they referred me to Dr Nason. This doctor's name was written on his discharge paperwork. I filed out the appointment form online with all the information, including his diagnosis/hospital info/and that the hospital wrote a referral. Someone called me a few days later and set him up an appointment for 3 1/2 weeks later. 24 hours before the appointment, they called to say this doctor won't see him for his diagnosis. My father has been suffering for over 3 weeks waiting to see this specialist. They refused to take any accountability for the situation or admit they put his health in danger. The office manager told me this is not their fault and blamed the ER. Then she blamed the call center schedulers. Completely unprofessional to shift the blame to your employees and then tell you it's not her problem.

Before my office visit I was able to have a telemedicine visit, even as a new patient. I greatly…read moreappreciated that. I was able to fill out all my patient forms online ahead of time, so they were completely ready for me when my appointment began. Dr. Young was very understanding of my issue and explained the different options I have for addressing it. This resulted in an in-person visit. I was greeted quickly and very friendly.  The waiting room is very calming; you only hear the light music from the front desk and the hum of the air purifier. The nurse who took me back to the room and took my vitals was very friendly and made me feel welcome. My visit with Dr. Young was awesome.  She explained everything she did, step by step, and was patient with all of my questions. Building is in a quiet area and has ample parking. Hand sanitizer is available throughout the building and outside the office door.  Masks are required throughout the building and offices, including this office.

The entire office staff is lovely. I basically had my ears and my sinuses dilated. I've had a lot…read moreof problems with vertigo and post nasal drip. They were very thorough about telling me about what to expect during and after the procedure. They also called to check in with me the next day. This is the third ENT I have gone to in two years. The others just adjusted my ear crystals and sent me on my way. They actually did a lot more testing and found that I had other issues contributing to my vertigo. None of the other clinics had done that.

I have been seeing another Sinus, Allergy business for about 15 yrs. Long story short, there…read moreInsurance lady made me so mad over coverage. I decided there are way too many allergy docs in Austin. I made a call to Austin Ear, Sinus & Allergy. Had an appointment within a couple of days. Within a week I had RhinAer & Balloon Sinuplasty performed. Had 2 follow ups both 2 weeks apart. I have not been able to breathe through my nose in over 20yrs. And the major issue was I couldn't get hot without having a box of Kleenex with me. SO, as of today I can breathe through my nose & can go outside without any tissues. Dr Slater & his staff are very professional & friendly. I feel like they are my sinus family. I can't praise them enough for a procedure performed that has given me my outdoor life back! Just remarkable! Highly, highly recommend Dr. Slater, at Austin Ear, Sinus & Allergy, 12319 N Mopac Expy, Austin, 78758!

Highly recommend Dr. Patrick Slater MD. My appointment was…read morefully covered and checked for everything amaginable! The office staff was very nice, highly skilled and explained what to expect prior to any procedures. Thank you!

Nothing can improve the quality of food given here. They need quality and quantity fixed.read more

He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

Poor technical skills! Don't go there for ear cleaning. He damaged my ear in the process of…read morecleaning it. I've been having so much pain in my ear, but he still denies any wrongdoing. Some of these doctors have God's syndrome; they think they don't make mistakes. According to the national medical statistics, when the patient reports a side effect of a medication, or a problem with a procedure which was done on them, 98% of the time, they are correct. At least one third of patients in the US die every year because of medical malpractice.

Dr. Ryan Boerner has a very good disposition and takes his time in diagnosing and explaining very…read morewell and clearly with my concerns. I am very satisfied with his manner of treatment and listens to whatever is not going well with one. Excellent communication and takes great concern in treating with overall my throat.

First time I've ever had hearing tests ... I've had hearing issues for a while now and finally…read moredecided to see a specialist. Dr. Dharamsi explained my test results and had the answers to all of my questions. Going forward, I definitely feel like I'm in good hands for my hearing care.

Oustanding in every way! The office staff, nurses and doctor…read moreare professional, kind and efficient. Dr. Dharamsi diagnosed and treated a chronic sinus problem that had been a life-long issue for me. He worked a miracle in my opinion. He takes his time and really listens. A doctor with a huge heart!!

Allison has been checking my hearing/hearing aids for three plus years. She is very professional…read moreand thorough. Appointments are always on time. I couldn't be more please with her care and follow up. The front office personnel are efficient and very polite and helpful. I wouldn't think of going anywhere else. Rick. H. Austin

Such a wonderfully kind staff! I called several hearing aid offices and this is the only one that…read moreactually listened to my concerns and made sure that I was taken care of. Im excited to be a part of their practice! Couldn't be more pleased.

I waited almost an hour to see Dr Hicks, he came in and asked all the same questions his nurse had…read moreand offered no assistance. He said he was going to prescribe me something for my ear issue and when I showed up at my pharmacy, they told me nothing was called in. This was a horrible experience and I would never recommend Dr Hicks.

I went to Dr. Hicks after being referred by my GP for chronic tonsillitis and throat infections…read more After one look in my throat, Dr. Hicks suggested a full tonsillectomy. I asked him about the procedure and he was very forthcoming and informative. I went to the Austin Diagnostic Surgical Center off 360 for my procedure and the whole thing went very quickly and without a hitch. I never saw Dr. Hicks the day of my surgery though. The recovery was very rough, as expected, and Dr. Hicks' associate Dr. Bryarly was on call through the weekend. I had more communication with him about recovery problems and he was very helpful and always returned our calls. I was admitted into the hospital on Day 3 for dehydration and extreme pain and Dr. Bryarly was there to check me in. Dr. HIcks did eventually show up to my room the next day and didn't have much to say. He didn't even look at my throat, which I thought was odd. He did however prescribe me some great pain relievers which helped the rest of my recovery to be far less traumatic. But as far as the surgery goes, I was out like a light before I even remember being in the operating room. The wounds were very clean and neat, so to speak. My uvula was not swollen a bit, this can be a problem from doctors banging around back there. My face wasn't sore and my tongue felt untouched. I read a lot of stories about the horrible tongue pain (from the mouth clamps they use) and I had no issue. Based on videos I've watched and information I've read about tonsillectomies, Dr. HIcks did an excellent job of removing them. There was absolutely no post-op bleeding either. I would recommend both doctors at the ENT department of the ADC. Tonsillectomies are MUCH harder for adults and it won't be a fun or easy ride, but I'm glad it's over and I believe I was in good hands.