Dr. Reshamwala is amazing and very thorough! The staff was very friendly and scheduling was easy!read more

Outstanding care. A huge fan of Dr. Reshamwala and the entire practice. I've had excellent results…read morefrom allergy injections.

My cough wasn't getting better and decided to see a cough specialist to get it treated properly…read more Visited the clinic on a walk in basis and they were able to see me right away! Dr. Bianca was very knowledgable and took her time to ask a lot of in depth questions. She also explained the cause of my cough in details. Highly recommended if you have any allergies/cough symptoms. There are a lot of parking outside of the clinic. Staffs are friendly as well

This place is a scam. They diagnosed me with asthma. And now they want to charge me a new patient…read morefee every year to renew the prescription so that I can breathe properly. It's pretty Disgusting behavior by people who view their patients as a check and not people.

After spending 4 years in Austin, I finally succumbed to the ridiculous allergy management that has…read moreto happen if you want to breathe. I chose this location because it's conveniently located by my home and overall, I've been very happy with the care I've received. The first appointment was long and arduous but necessary for the allergy testing and subsequently, all my follow-up, weekly injection appointments have been seamless. If doing immunotherapy (injections) you just walk-in during the posted hours, fill out a quick Google form, and get your shots. You do have to wait 30 minutes before you can leave and it can get busy so if possible it's best to try to plan your visit not during lunchtime hours when it can be busier. The staff are friendly and helpful and try their best to make you comfortable when in reality you feel a bit like a pin cushion. Overall, if you're an allergy sufferer and need support, this is a good option. I also have terrible insurance coverage but have been pleasantly surprised by the copays considering I do have to come in once a week for the immunotherapy.

BEWARE OF BILLING PRACTICES! I had an annual checkup, received my bill, and paid it. Then I…read morereceived another bill for a "nasal endoscopy" which was more than my checkup. When I inquired about the additional charge, I was told that looking in my nose was not included in the annual checkup because they used a device with a light. WHAT? How is looking in my nose NOT included as part of an annual allergy checkup? The doctor spent 2 seconds looking in each nostril and they charged me an additional $387!!!! VERY SKETCHY BILLING PRACTICES. After 4 years, I will never go back, nor recommend. The response below clearly shows they are fully aware of what they are doing. Not informing a patient that simply looking in your nose will be considered a separate charge and not giving that patient the full knowledge that they can refuse it BEFORE it is done IS deceptive and wrong. DO NOT TRUST THEM!!!!!

From beginning to end Capital ENT & Sinus Center rocks!…read more Cassie, PA, quickly assessed and made a recommendation we both agreed to. The plastic earring-back was removed within seconds. Thank-you!

Don't come here if you're not prepared to wait an hour or more for your appointment. I've been…read morethere three different times and every time I get the runaround. They also never warn you that they are running late. They may bring you to your room but then you wait more there.

I've been going here for years, and this clinic has infuriated me ever since I started coming…read moreregularly for allergy shots. I won't go into long details, but in short, and in no particular order: - the techs doing the shots are highly variable in their abilities. Some are lovely. Most will squeeze the living bejeebus out of your arm (I swear they leave more bruises than the needles themselves) and then wonder why you're flinching. PLEASE give better training. - the techs assume you magically know your schedule and doses of shots. They'll change your schedule and just assume that you know it, based on the color of your vial. Communication ... not so great. - Dr. Cooke was specifically recommended to me for being super detail oriented. Hmm? I had an actual near-death experience with drywall dust that he was super dismissive of, but thankfully I found a pulmonologist who was extremely helpful and understanding. He showed zero knowledge about air filtration, which seems important for reducing allergies. And the appointments are honestly so weird and creepy, looking at the color of my snot on random appointment days and touching all over my face with bare hands. - nobody answers voicemails - cool! I was traveling for 3 months and was proactive to discuss this with several people before going, since it would put a pause in my shots. Every person I spoke to gave different advice and didn't even follow their own guidance. They ordered my new vials two months early. There's just zero consistency or communication, which is stressful. - the waiting room is typically a disaster. People on their phones, watching videos with the volume turned up, sneezing and coughing galore with nobody bothering to wear masks... it's gross. I prefer to sit on the floor in the hallway to find peace and quiet, since nobody cares to make this room a nice atmosphere while you're waiting for shots and held for 30 minutes after. Since I've been a patient so long I feel trapped here, since I assume changing clinics would mean I need to start over. And I do like two of the shot-techs, out of the maybe 15 I have seen. But to know I will dread an hour a month to come here for shots, plus icky and unhelpful appointments... this is simply not a nice place.

Dr. Vigo is amazing but this is the mostly poorly run medical practice I've ever been to…read more They LOST my son's expensive & painful allergy test results. He waited many weeks for an appointment only to learn at the appointment that the allergy results had been lost. The appointment (that I also paid for) was USELESS without the results of his allergy tests. He was there for one reason only --ALLERGIES! no test results = useless. I've tried to rebook his test but no one answers the phone; the voicemail isn't activated and no return calls. No online way to be in touch either. Great doctor in an absolute joke of a practice. Sure hope he switches practices soon!

I would give a zero rating if that was possible…read more I have been a patient in DFW. I am in another location for about a month. Unfortunately the Austin office has different protocols than DFW. I am now required to bring an epi pen (that I never had before) before I receive an injection. I was refused an injection with no notice. While they mention consent forms, I did not sign for the Austin office. They wasted my time and imposed new restrictions with no notice. I have very disappointed in their customer service and uneven policies.

If you have allergy's this is the place to go. They are professional and almost always on time.read more

Allergy shots monthly for me-beginning with the wonderful, efficient receptionist, Rosalinda-always…read morekeeping everything in order. Then Dr. Cox is so "user friendly & knowledgeable " I can ask him about anything -awesome team of people work at my four points location.

Great staff! They take a very consultative approach towards patient care. They've been able to…read moremanage me entire family's (1 adult + 2 children) amazingly. Highly recommend!

After 3 months of chronic I-have-to-move-out-of-this-city allergies, I've finally found the best…read moreallergist in Austin, hands down. Within 2 minutes of conversation, Dr. Legere was drawing me a diagram of what happens in extreme allergy situations - he knew exactly the crazy symptoms I was describing and had 3 possible solutions available to me. I couldn't be more impressed and I was so grateful for his help, I almost cried. If you have allergies of any kind, mild or severe, go see him.

I have lived in the Austin area for 20 year, the last 12 with increasingly life altering allergies…read more I went to a well-known Austin allergy clinic for the last 6 years. My allergies got worse and hit a low last December when they misdiagnosed pneumonia. I was feeling deperate and in late July my family doctor referred me to Dr. Legere. I cannot say enough postive things about Dr. Legere. He is a great listener, asks the right questions, gave me a battery of tests, including new tests that I've never had and with the right data and diagnosis, I am now on a regime that is giving me relief for the first time. Based on my experience and research, I believe that pairing allergy and immunology specialties is on the cutting edge of allergy treatment. It is a better pairing than allergy with ENT (which is not allergy-focused). His staff is professional, helpful and very knowledgeable. I was on an extended trip in November, caught an "airplane" cold flying, left a message for the nurse and got a call back very quickly with again, great advice with excellent results.

I've been a patient of Dr. Cook's for more than five years, but I've stopped seeing him due to the…read morerudeness of his office staff and due to new office policies that treat people not as patients, but as delinquent debtors. Dr. Cook recently joined the national conglomerate Allergy Partners and patient care has suffered as a result. This office now blocks patients from receiving medical treatment if they have so much as a $20 payment late by even a week or two. They will not allow patients to receive medical care until they've paid up. This happened to me today. They also report patients to credit agencies without so much as a phone call to inform them that they've done so - in my case, I'd moved cities during the pandemic and a bill was apparently mailed to my old address. I didn't learn of the bill until years later when I moved back to Austin. When I wrote office staff to make sure I'd paid it off, I received no response for months, only to visit the office for an allergy shot and learn that I was blocked from receiving care due to that years-old bill I'd done everything I could to pay. Office staff has been extremely unsympathetic to the emotional impact of their new policies. I was a longstanding patient; I paid my bills; I had a good relationship with my doctor. And yet every visit for the past several months I've been made to feel like I'm trying to cheat their office, in front of an entire waiting room full of people (sidenote: allergy shot wait times have ballooned since the corporate transition, requiring at least an hour out of the workweek). It should speak volumes that someone with severe allergies at the height of allergy season has decided to stop seeing their longtime doctor because of these unfeeling office policies.

Dr. Cook and his entire staff are some of the worst medical professionals I have ever "received…read morecare from," if you can even call it that. Not a single person on this team cares about patient health - these people are only interested in profits ($$$). You can get a sense of his lack of human decency in the other reviews by the way he shot someone up with an EpiPen just to get the insurance money. Pure evil and devoid of compassion - two characteristics you do not want to see in a doctor or front desk staff! Stray FAR from these folks and do not offer them your business.

If every doctor cared for their patients the way Dr. Patel does, healthcare would be so much…read morebetter. I've been his patient for years, and he has always been wonderful. He truly listens, takes the time to hear what you're saying, and clearly explains everything. I also appreciate that he stays up-to-date on the latest research and genuinely practices evidence-based medicine. When I first started seeing Dr. Patel, my allergies and asthma were difficult to manage. Later, during IVF and pregnancy, my meds had to change, and I was very particular about which medications I was willing to take. Even when I was stubborn, Dr. Patel met me with kindness, respected my concerns, and never gave up on finding a treatment plan that worked both medically and personally for me. Dr. Patel is an excellent doctor who truly cares about his patients! Highly recommend!

Allergy and Immunology Medical Center's Dr Patel is my go to for help with allergies, asthma and…read moreanything related. He is a precise diagnostician who has helped me and my family breathe better by controlling allergies and asthma problems. We never feel rushed and he takes time to get all our questions answered. His staff is always welcoming and helpful. I highly recommend AIM.