Dr. Reshamwala is amazing and very thorough! The staff was very friendly and scheduling was easy!read more

Outstanding care. A huge fan of Dr. Reshamwala and the entire practice. I've had excellent results…read morefrom allergy injections.

My cough wasn't getting better and decided to see a cough specialist to get it treated properly…read more Visited the clinic on a walk in basis and they were able to see me right away! Dr. Bianca was very knowledgable and took her time to ask a lot of in depth questions. She also explained the cause of my cough in details. Highly recommended if you have any allergies/cough symptoms. There are a lot of parking outside of the clinic. Staffs are friendly as well

We were so disappointed with this practice. We started with them in 2022, but had to switch to a…read moredifferent practice in 2024 when they closed their north location. At that time we discovered how few allergens Gaglani's practice actually tested us for, and therefore, how few of our allergies were actually being treated in the serum. It was so disappointing to basically have to start over with new formulations at the new practice after having dedicated two years to allergy shots with Gaglani's practice already. We also never met Dr. Gaglani in the entire two years we were with her practice. We were only ever seen by nurses.

BEWARE OF BILLING PRACTICES! I had an annual checkup, received my bill, and paid it. Then I…read morereceived another bill for a "nasal endoscopy" which was more than my checkup. When I inquired about the additional charge, I was told that looking in my nose was not included in the annual checkup because they used a device with a light. WHAT? How is looking in my nose NOT included as part of an annual allergy checkup? The doctor spent 2 seconds looking in each nostril and they charged me an additional $387!!!! VERY SKETCHY BILLING PRACTICES. After 4 years, I will never go back, nor recommend. The response below clearly shows they are fully aware of what they are doing. Not informing a patient that simply looking in your nose will be considered a separate charge and not giving that patient the full knowledge that they can refuse it BEFORE it is done IS deceptive and wrong. DO NOT TRUST THEM!!!!!

I have been a patient at Aspire Allergy & Sinus (South Austin) since 2022, and unfortunately my…read moreexperience has been a range of excellent medical care and extremely frustrating care, billing and communication issues. On the positive side, I underwent sinus procedures with Dr. Thompson, and those results remain excellent after 3+years. However, my allergy treatment experience has been a completely different story. After testing positive to 55 out of 60 common Central Texas allergens, I spent three years on allergy drops with little to no improvement. During that time, I made numerous office visits and so many calls to the nurse line because I continued to struggle with significant symptoms. Most of the recommendations seemed to involve trying additional OTC antihistamines or yet another prescription nasal spray, including one that cost me $125 out of pocket. The only provider who consistently seemed invested in finding solutions and showed genuine concern for my situation was Dr. Overstreet. After three years without meaningful improvement, I decided to try Aspire's eXACT treatment. I paid $2,500 out of pocket because I was told insurance would not cover it. My understanding was that this fee covered three treatment sessions and a follow-up appointment three months after last shot. I was also told that if the treatment was unsuccessful, the series could be repeated at NO additional charge. This made the cost a little more bearable. My eXACT treatment appointments were paid for and all 4 were scheduled in advance during my annual visit in October 2025. I completed the series in January, and attended my follow-up appointment in April 2026 specifically to discuss whether the treatment had been successful. Unfortunately, I experienced no relief and actually endured one of my worst allergy seasons yet. During that follow-up visit with Anna Wendel, we discussed repeating the treatment at a higher dose. Because of symptoms I described, the provider wanted to rule out asthma before proceeding, so I was asked to complete a breathing test. At no point was I informed that this test would result in additional charges to me or my insurance company. I was shocked when I later saw a claim submitted to my insurance for more than $500 and then I received a bill from Aspire for approximately $160. When I contacted billing, Bailey was professional, helpful, and responsive. However, after reviewing the situation with the clinic, I was told that the visit had been coded as a problem-focused visit rather than the follow-up appointment that had been scheduled 6 months in advance as part of my treatment plan. I was promised a call from the office manager to discuss the situation. Almost a month later, I have yet to receive that call. Over the past 3+ years, I have spent well over $15,000 between insurance payments and out-of-pocket costs pursuing relief through Aspire. What disappoints me most is NOT that a treatment failed--medicine is not guaranteed--but that I was charged for services that I reasonably understood to be part of a pre-arranged treatment follow-up, and when I questioned it, communication stopped. I had my last shot today from the 2nd round of treatment and will never return to Aspire, nor will I pay a fraudulent invoice. I would not be writing this review if someone had simply addressed the concern, and admitted to the mistake in the coding of my visit and the billing of my insurance company when this was all marketed as covered in the $2500 eXACT one time fee. IMO these exude unprofessional and fraudulent behaviors. I encourage prospective patients to thoroughly research both the clinical and billing experiences (specifically BBB & Google reviews) before committing to long-term treatment at Aspire, as I am now learning this seems to be a normal practice of incorrect billing and ignoring their patient's calls.

It was recommended to visit this ENT clinic by my boss after having a less-than-ideal experience…read morewith another ENT last year who quickly suggested surgery, which I wasn't comfortable with. Still suffering from sinus infections, I came here for a second opinion. Dr. Wassmuth was excellent. He took the time to explain everything in detail and had a great bedside manner. I felt heard and understood, and his thorough approach made a significant difference. I highly recommend Dr. Wassmuth and this clinic for anyone seeking quality ENT care.

Don't come here if you're not prepared to wait an hour or more for your appointment. I've been…read morethere three different times and every time I get the runaround. They also never warn you that they are running late. They may bring you to your room but then you wait more there.

I've been going here for years, and this clinic has infuriated me ever since I started coming…read moreregularly for allergy shots. I won't go into long details, but in short, and in no particular order: - the techs doing the shots are highly variable in their abilities. Some are lovely. Most will squeeze the living bejeebus out of your arm (I swear they leave more bruises than the needles themselves) and then wonder why you're flinching. PLEASE give better training. - the techs assume you magically know your schedule and doses of shots. They'll change your schedule and just assume that you know it, based on the color of your vial. Communication ... not so great. - Dr. Cooke was specifically recommended to me for being super detail oriented. Hmm? I had an actual near-death experience with drywall dust that he was super dismissive of, but thankfully I found a pulmonologist who was extremely helpful and understanding. He showed zero knowledge about air filtration, which seems important for reducing allergies. And the appointments are honestly so weird and creepy, looking at the color of my snot on random appointment days and touching all over my face with bare hands. - nobody answers voicemails - cool! I was traveling for 3 months and was proactive to discuss this with several people before going, since it would put a pause in my shots. Every person I spoke to gave different advice and didn't even follow their own guidance. They ordered my new vials two months early. There's just zero consistency or communication, which is stressful. - the waiting room is typically a disaster. People on their phones, watching videos with the volume turned up, sneezing and coughing galore with nobody bothering to wear masks... it's gross. I prefer to sit on the floor in the hallway to find peace and quiet, since nobody cares to make this room a nice atmosphere while you're waiting for shots and held for 30 minutes after. Since I've been a patient so long I feel trapped here, since I assume changing clinics would mean I need to start over. And I do like two of the shot-techs, out of the maybe 15 I have seen. But to know I will dread an hour a month to come here for shots, plus icky and unhelpful appointments... this is simply not a nice place.

Dr. Vigo is amazing but this is the mostly poorly run medical practice I've ever been to…read more They LOST my son's expensive & painful allergy test results. He waited many weeks for an appointment only to learn at the appointment that the allergy results had been lost. The appointment (that I also paid for) was USELESS without the results of his allergy tests. He was there for one reason only --ALLERGIES! no test results = useless. I've tried to rebook his test but no one answers the phone; the voicemail isn't activated and no return calls. No online way to be in touch either. Great doctor in an absolute joke of a practice. Sure hope he switches practices soon!

I would give a zero rating if that was possible…read more I have been a patient in DFW. I am in another location for about a month. Unfortunately the Austin office has different protocols than DFW. I am now required to bring an epi pen (that I never had before) before I receive an injection. I was refused an injection with no notice. While they mention consent forms, I did not sign for the Austin office. They wasted my time and imposed new restrictions with no notice. I have very disappointed in their customer service and uneven policies.

If you have allergy's this is the place to go. They are professional and almost always on time.read more

Allergy shots monthly for me-beginning with the wonderful, efficient receptionist, Rosalinda-always…read morekeeping everything in order. Then Dr. Cox is so "user friendly & knowledgeable " I can ask him about anything -awesome team of people work at my four points location.

Great staff! They take a very consultative approach towards patient care. They've been able to…read moremanage me entire family's (1 adult + 2 children) amazingly. Highly recommend!

After 3 months of chronic I-have-to-move-out-of-this-city allergies, I've finally found the best…read moreallergist in Austin, hands down. Within 2 minutes of conversation, Dr. Legere was drawing me a diagram of what happens in extreme allergy situations - he knew exactly the crazy symptoms I was describing and had 3 possible solutions available to me. I couldn't be more impressed and I was so grateful for his help, I almost cried. If you have allergies of any kind, mild or severe, go see him.

I have lived in the Austin area for 20 year, the last 12 with increasingly life altering allergies…read more I went to a well-known Austin allergy clinic for the last 6 years. My allergies got worse and hit a low last December when they misdiagnosed pneumonia. I was feeling deperate and in late July my family doctor referred me to Dr. Legere. I cannot say enough postive things about Dr. Legere. He is a great listener, asks the right questions, gave me a battery of tests, including new tests that I've never had and with the right data and diagnosis, I am now on a regime that is giving me relief for the first time. Based on my experience and research, I believe that pairing allergy and immunology specialties is on the cutting edge of allergy treatment. It is a better pairing than allergy with ENT (which is not allergy-focused). His staff is professional, helpful and very knowledgeable. I was on an extended trip in November, caught an "airplane" cold flying, left a message for the nurse and got a call back very quickly with again, great advice with excellent results.

I've been a patient of Dr. Cook's for more than five years, but I've stopped seeing him due to the…read morerudeness of his office staff and due to new office policies that treat people not as patients, but as delinquent debtors. Dr. Cook recently joined the national conglomerate Allergy Partners and patient care has suffered as a result. This office now blocks patients from receiving medical treatment if they have so much as a $20 payment late by even a week or two. They will not allow patients to receive medical care until they've paid up. This happened to me today. They also report patients to credit agencies without so much as a phone call to inform them that they've done so - in my case, I'd moved cities during the pandemic and a bill was apparently mailed to my old address. I didn't learn of the bill until years later when I moved back to Austin. When I wrote office staff to make sure I'd paid it off, I received no response for months, only to visit the office for an allergy shot and learn that I was blocked from receiving care due to that years-old bill I'd done everything I could to pay. Office staff has been extremely unsympathetic to the emotional impact of their new policies. I was a longstanding patient; I paid my bills; I had a good relationship with my doctor. And yet every visit for the past several months I've been made to feel like I'm trying to cheat their office, in front of an entire waiting room full of people (sidenote: allergy shot wait times have ballooned since the corporate transition, requiring at least an hour out of the workweek). It should speak volumes that someone with severe allergies at the height of allergy season has decided to stop seeing their longtime doctor because of these unfeeling office policies.

Dr. Cook and his entire staff are some of the worst medical professionals I have ever "received…read morecare from," if you can even call it that. Not a single person on this team cares about patient health - these people are only interested in profits ($$$). You can get a sense of his lack of human decency in the other reviews by the way he shot someone up with an EpiPen just to get the insurance money. Pure evil and devoid of compassion - two characteristics you do not want to see in a doctor or front desk staff! Stray FAR from these folks and do not offer them your business.

If every doctor cared for their patients the way Dr. Patel does, healthcare would be so much…read morebetter. I've been his patient for years, and he has always been wonderful. He truly listens, takes the time to hear what you're saying, and clearly explains everything. I also appreciate that he stays up-to-date on the latest research and genuinely practices evidence-based medicine. When I first started seeing Dr. Patel, my allergies and asthma were difficult to manage. Later, during IVF and pregnancy, my meds had to change, and I was very particular about which medications I was willing to take. Even when I was stubborn, Dr. Patel met me with kindness, respected my concerns, and never gave up on finding a treatment plan that worked both medically and personally for me. Dr. Patel is an excellent doctor who truly cares about his patients! Highly recommend!

Allergy and Immunology Medical Center's Dr Patel is my go to for help with allergies, asthma and…read moreanything related. He is a precise diagnostician who has helped me and my family breathe better by controlling allergies and asthma problems. We never feel rushed and he takes time to get all our questions answered. His staff is always welcoming and helpful. I highly recommend AIM.