We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

Great first visit to ENT Specialists from the free parking lot / plenty of spots and there's even…read moresome shaded areas under the trees if you're lucky enough to snag those spots. Staff is friendly and helpful - both on the phone and in person. They are clear with their instructions and try to be as helpful and informative as possible.

I appreciate that Dr. Fyfe tries to avoid surgery, if possible. But, if you do end up needing…read moresurgery, I recommend getting a second opinion before you move forward with surgery. Dr. Fyfe performed my surgery in March (balloon sinuplasty and "roto rooter" holes). The surgery required general anesthesia, and recovery from the "roto rooter" was long and painful. After recovery, I felt great for about 6 weeks. Then, in May I got a sinus infection and took antibiotics. In June I got another sinus infection, another follow up, and more antibiotics. In July...another sinus infection. After that, I sought another opinion, and found that there are more modern and effective procedures that do not require cutting holes (the "roto rooter") and do not require general anesthesia. I had another procedure done last week to fix my sinuses (the holes Dr. Fyfe made weren't draining properly) and it has been a much easier recovery so far. Only twilight sedation was needed, and it was done in-office instead of in a surgery center. I feel more confident now that my infected days are over, but I wish I would have gotten a second opinion before surgery with Dr. Fyfe so that I could have avoided the permanent and unnecessary holes in my sinuses.

I was already somewhat deaf when I suddenly lost hearing in one ear. I chose to see Dr. Nason…read morebecause of his outstanding Yelp reviews, and believe me, they're well-deserved. I was able to make an appointment on short notice. Dr. Nason was calming, caring, and considerate. He never talked down to me. Fortunately, the problem turned out to be only impacted wax. Meanwhile, however, he also had my hearing rested by an audiologist in his office, who was extremely helpful in suggesting ways to deal with my existing hearing loss. I'll see Dr. Nason for any future hearing issues and any other issues within the scope of his expertise. I recommend him and his whole office highly.

Update: Dr Nason personally called me after I left this review and let me know who I should contact…read moreto help my father. .... I am so upset with this office. My father was in the hospital and they referred me to Dr Nason. This doctor's name was written on his discharge paperwork. I filed out the appointment form online with all the information, including his diagnosis/hospital info/and that the hospital wrote a referral. Someone called me a few days later and set him up an appointment for 3 1/2 weeks later. 24 hours before the appointment, they called to say this doctor won't see him for his diagnosis. My father has been suffering for over 3 weeks waiting to see this specialist. They refused to take any accountability for the situation or admit they put his health in danger. The office manager told me this is not their fault and blamed the ER. Then she blamed the call center schedulers. Completely unprofessional to shift the blame to your employees and then tell you it's not her problem.

This was our first visit (consult visit with this office). It's a very clean office. The staff…read morewas super friendly and helpful. I tend to be long winded at times and I wasn't rushed or cutoff, they listened and heard me while I spoke, which I appreciated. This visit was for my seven year old, so they ensured that all they found, I could see for myself and understood what it all meant. Answered our questions on-site and then gave us time to process the information. . Is that not what we all want in a provider! Again, only our first visit but it was amazing. So now, we have a procedure coming and we'll see how that goes, however, I'm not concerned. Dr. Tahari and hos team seem to have it together. Of note, be prepared to pay for your portion of the visit BEFORE you leave the office. I'm not a huge fan of this practice. I'm of the belief, if you have insurance, the billing should first be sent through the insurance and then send a bill to me for my portion once the insurance advises what my portion is. It is what it is I suppose.

All of the staff was polite and seemed like they are happy to work where they work. Very kind…read moredoctor and has a sense of humor too. My husband and I visited him together. He was very efficient at addressing both of our concerns individually as we were there for two totally different reasons. I really appreciated his time and attentiveness.

Dr Eskew is a jewel, an old Austinite with style and grace. Employees were also kind and attentive.read more

Absolutely awful! Waited over and hour and never saw the doctor was told I was going to have to…read morewait longer. Total BS.

From beginning to end Capital ENT & Sinus Center rocks!…read more Cassie, PA, quickly assessed and made a recommendation we both agreed to. The plastic earring-back was removed within seconds. Thank-you!

It was recommended to visit this ENT clinic by my boss after having a less-than-ideal experience…read morewith another ENT last year who quickly suggested surgery, which I wasn't comfortable with. Still suffering from sinus infections, I came here for a second opinion. Dr. Wassmuth was excellent. He took the time to explain everything in detail and had a great bedside manner. I felt heard and understood, and his thorough approach made a significant difference. I highly recommend Dr. Wassmuth and this clinic for anyone seeking quality ENT care.

My dentist is well versed in understanding sleep issues, and based on our discussions thought I…read moremight have a breathing problem. She did a head CT that revealed a deviated septum, and referred me to Dr. Wassmuth. I was quite impressed by the kindness, courtesy, and professionalism when I first visited the office of Capitol Otolaryngology. Dr. Wassmuth examined my nose and suggested balloon sinuplasty with turbinate reduction. After much trepidation, I scheduled the surgery, which is done in-office. The process of fixing my nose didn't take all that long. The anesthesiologist, Dr. Jack Carsner, was excellent, as were all those I met in the operating room. The procedure apparently went off without a hitch, and my husband drove me home where I rested the remainder of the day. Within a day or so I was feeling much better. I am still considered to be recovering after a week, but have already experienced noticeable improvements in my breathing. My husband says my snoring was virtually gone within a day after the procedure. I've had a variety of seemingly-minor health concerns, that when put together, have led to other problems. Snoring, dry mouth, dental issues, and poor sleep quality turned out to have (at least in part) had a common root cause in breathing problems. Hopefully all will improve or resolve before very long. If you have any kind of breathing problems, including snoring and symptoms like dry mouth when you awaken, you may benefit from a visit to Dr. Wassmuth. I highly recommend his medical practice.

I recently had surgery with Dr. Wassmuth to correct my sinus issues. It was a fantastic experience…read morefrom the initial consultation through the post-op appointments. He always took the time to answer any questions I had and thoroughly explain what he was going to be doing. The procedure had minimal pain, no nasal packing, and the recovery was quick. I can breathe better now and have also noticed that I sleep better than before!

It was my great fortune to choose Dr. Daniel Slaughter as my sleep apnea doctor when my former…read moredoctor retired. Dr. Slaughter has a double board certification in both Otolaryngology and Sleep Medicine, and has over 30 years of experience. He trains other ENT doctors to use his balloon technique. If you have to have deviated septum or sinus surgery, or need help with sleep apnea, I highly recommend this physician for your treatment. He helped develop a minimally invasive technique called balloon sinuplasty. I have heard many horror stories regarding recovery from people who experienced deviated septum surgery in other ENT doctor's offices. I experienced nothing but positivity yesterday. When I arrived for surgery, from the front desk staff who greeted me and checked me in, to every single person I encountered, I felt at peace. The nurses are exceptional, especially Karen, who checked on me in the recovery room, and the nurse who stayed with me after surgery (I don't remember her name). When Karen had me prepped for surgery and walked me into the surgery room, I saw the doctor, the anesthesiologist, and at least 3 nurses, standing in a simi circle around the chair, all smiling at me, as if they were the welcoming committee! It gave me such a feeling of peace, and I knew they were going to take good care of me. Every single encounter was first class and professional. My recovery so far has been excellent, with very little bleeding, no stints in my nostrils, and only mild discomfort. I am thrilled to share my experience with everyone I can so no one has to tell another horror story about their deviated septum experience. Nancy L

An absolute waste of my time. I desperately needed the repair and a severe deviated septum. They…read morerefused to perform the procedure because I take a 81 mg aspirin, not prescribed but referred by every physician I have ever had. During which period I have had multiple joint replacements, lense replacements, donate blood etc etc and this has never been an issue ever. They also sold me allergy drops which I have yet to receive.

I had chronically sore throat for over a year and felt uncomfortable since normally I was a healthy…read moreperson and had never got ill in over 20 years. Anyway, after Covid19, I got sore throat many times. It seemed never gone away, but kept coming back every 3-4 months. I was looking for an ENT. Then, I was lucky to find and able to make an appointment with Dr. Taylor Lackey. I saw Dr. Taylor Lackey in August and she was polite, knowledgeable and considerate. She was very Cool actually. She thoroughly checked my throat and confirmed that no sign of any tumors or cancer. She believed I have an allergy, not a sore throat, and prescribed a nose spray for me to help with my symptoms. Dr. Lackey spent time and explained about my symptom very well. In additional, since my medicine was very expensive and she knew that the insurance wouldn't cover it, she recommend me to download the app, called GoodRx, to help me lower the price of my medicine. Dr. Lackey was smart and, as said, before considerate. She knew that English is my second language and I might have a hard time understand 100 % of what she said. About the next day, Dr. Lackey had her assistant, Tara, called me to make sure that I would have got the medicine I needed without paying an incredible high price for it. Therefore, Dr. Lackey was right. I didn't fully understand and needed to ask Tara repeatedly before I could fully understand. Tara was also polite and very kind. We kept missing calls from each other a few times. Finally, she called me back after her working hours, like after 6 pm., and she spent a quality of time on the phone making sure I understand about the GoodRx app well. With the app Dr. Lackey recommended and Tara helped, I had got the price of my prescription down from around $260 to about $40! This was Amazing!! If she didn't have Tara called to make sure, I may end up not getting the medicine since certainly I would have a hard time considered paying $260 for a prescription. Dr. Lackey had me scheduled to see her again in 2 months to see how the medicine works. Unfortunately and my bad, I am out of the country and completely forgot. As well, I missed the text reminder due to the phone operation oversea. Anyway, the medicine works well for me. My symptom has gone since I started using the nose spray. In short, my visit was Excellent. Definitely, I highly recommend Dr. Taylor Lackey.

Went to dr lackey with an urgent issue. She scheduled me for an allergy test that they could only…read moremake 3 months from the original appointment. I show up day of to check in. They state that they send out payment spam texts the day before and they cancel your appointment if you don't complete ahead of time. No call or explanation of this policy. I don't know about other people but my phone receives spam texts from unknown numbers all day every day. They did not offer to help. They did not offer to even give a warning for a dr policy I've never had to deal with before. Their only offer was to reschedule another 3 months down the line. Receptionist was even snide and rude on my way out with a "have a nice day" as I was visibly upset with this policy. Manager was of no help either. Treat humans like cattle type clinic.

So many green flags at Dr Connor's office (not sure if that's a thing, but it is now). An actual…read morehuman called me twice to make the appointment and then to confirm. They did not make me fill out 10 pages of forms online before I came in. Then Dr Connor has someone take notes while she listens intently and looks you in the eye so that she can have a conversation and pay attention. She really knows her stuff and is not averse to questioning minds such as mine or alternative treatments and supplements. She made a recommendation for a lab test that my cardiologist should order for my high cholesterol. I already felt better walking out of her office after over an hour of actually being heard for the first time. She is worth every penny and I will be seeing her exclusively from now on. Cannot recommend highly enough! Like

Easy peasy phone call care. We manage blood work analysis over the phone with a smileread more