Update: Dr Nason personally called me after I left this review and let me know who I should contact…read moreto help my father. .... I am so upset with this office. My father was in the hospital and they referred me to Dr Nason. This doctor's name was written on his discharge paperwork. I filed out the appointment form online with all the information, including his diagnosis/hospital info/and that the hospital wrote a referral. Someone called me a few days later and set him up an appointment for 3 1/2 weeks later. 24 hours before the appointment, they called to say this doctor won't see him for his diagnosis. My father has been suffering for over 3 weeks waiting to see this specialist. They refused to take any accountability for the situation or admit they put his health in danger. The office manager told me this is not their fault and blamed the ER. Then she blamed the call center schedulers. Completely unprofessional to shift the blame to your employees and then tell you it's not her problem.

Before my office visit I was able to have a telemedicine visit, even as a new patient. I greatly…read moreappreciated that. I was able to fill out all my patient forms online ahead of time, so they were completely ready for me when my appointment began. Dr. Young was very understanding of my issue and explained the different options I have for addressing it. This resulted in an in-person visit. I was greeted quickly and very friendly.  The waiting room is very calming; you only hear the light music from the front desk and the hum of the air purifier. The nurse who took me back to the room and took my vitals was very friendly and made me feel welcome. My visit with Dr. Young was awesome.  She explained everything she did, step by step, and was patient with all of my questions. Building is in a quiet area and has ample parking. Hand sanitizer is available throughout the building and outside the office door.  Masks are required throughout the building and offices, including this office.

Great first visit to ENT Specialists from the free parking lot / plenty of spots and there's even…read moresome shaded areas under the trees if you're lucky enough to snag those spots. Staff is friendly and helpful - both on the phone and in person. They are clear with their instructions and try to be as helpful and informative as possible.

I appreciate that Dr. Fyfe tries to avoid surgery, if possible. But, if you do end up needing…read moresurgery, I recommend getting a second opinion before you move forward with surgery. Dr. Fyfe performed my surgery in March (balloon sinuplasty and "roto rooter" holes). The surgery required general anesthesia, and recovery from the "roto rooter" was long and painful. After recovery, I felt great for about 6 weeks. Then, in May I got a sinus infection and took antibiotics. In June I got another sinus infection, another follow up, and more antibiotics. In July...another sinus infection. After that, I sought another opinion, and found that there are more modern and effective procedures that do not require cutting holes (the "roto rooter") and do not require general anesthesia. I had another procedure done last week to fix my sinuses (the holes Dr. Fyfe made weren't draining properly) and it has been a much easier recovery so far. Only twilight sedation was needed, and it was done in-office instead of in a surgery center. I feel more confident now that my infected days are over, but I wish I would have gotten a second opinion before surgery with Dr. Fyfe so that I could have avoided the permanent and unnecessary holes in my sinuses.

Surgery performed by this man ruined my life. A relatively common surgery turned into severe…read morehearing loss, tinnitus, permanent loss of most taste and dry mouth. If I could give a negative score, I would.

After suffering with SCDS for years, it was time to finally take the step to have it corrected…read more Elective inner ear / brain surgery is never high on anyone's "to-do" list, but it did afford me the added time of doing a thorough search to find the best ENT Surgeon I could locate. While I was planning on selecting a surgeon here in Austin, I did not limit my search to just this city. I looked in all areas of Texas and even beyond. However, once I identified Dr Kemper, I was confident that I had found the best surgeon for my needs regardless of location. To be brief, Dr. Kemper is a fantastic surgeon. He listens well, explains himself and addresses any concerns with honesty and professionalism. Plus, he's done this procedure many, many times and knows exactly what needs to be done. To say "I trust him" is an understatement. I knew that my condition would be taken care of withit Dr Kemper. My surgery was 6 months ago. Not only did Dr Kemper live up to my expectations but I am happy to say that I am better today that I have been in many, many years. My condition is 100% corrected and there are no residual effects from the procedure; even my 8" scar is invisible and no nerve issues with my skin. I cannot thank him enough or recommend him any higher - he's the best. I would also like to thank his staff for their excellent care. Ironically, my condition required the partnership with an Austin Brain Surgeon who is also "Dr. Kemper". While they are not related, they both worked flawlessly as a team, and I am forever grateful. Cheers!

I was very impressed with Dr. Butler, his staff and the office. He was thorough, specific,…read moreinformative, and was not rushed or hurried. They are one of the few offices that actually answer the phone and don't make you repeat forms that were previously filled out online. The office itself (on Menchaca) is easily accessible with nice parking, a new & clean elevator, and has a spacious & open waiting area. Highly recommend if you need an ENT.

This doctor didn't address my concern about HCTZ causing my electrolyte imbalance and was…read moreborderline rude. I would not return.

I am happy to say I recently gained a big improvement in my health since my in-office sinus surgery…read moreat Austin EENT. Dr Taylor Shepherd, whom I have been relying on for over twelve years, performed the surgery. The office staff and the PA all worked togther seamlessly to make sure I was well-cared for at all times. His staff listened to and worked with me regarding my concerns about the anaesthesia used. They were super available for any and all questions. The medical assistants conveyed the correct answers everytime. Dr Shephed told me what to expect in advance and he and his peeps delivered as promised. Everyone was kind and Dr Shepherd did his work in my sinus surgery with skill and care. The enviroment was relaxed enough that we could all continue talking pretty comfortably throughtout. Pain was minimal and the outcome is great! I can breathe more freely and the frequent aching and discomfort in my forehead and between my eyes is gone, its such a relief! Id like also to commend Austin EENT for being very proactive for their patients during covid, reaching out and keeping us informed of all the changes during that time. I observed them doing all safety protocols with care. I have benefitted greatly from Dr Shepherd's treatment. In the past, an ear tube increased my hearing ability significantly and eliminated repeated problems in my ears. I highly reccomend Austin EENT Eiger Rd for all your EENT needs. Sincerely , Connie Ferrell

I was referred to Dr. Dammert by my endocrinologist after being diagnosed with Primary…read moreHyperthyroidism, confirmed by the discovery of a large adenoma on one of my parathyroid glands as a result of a Spect CT. Surgery was recommended to remove the affected parathyroid gland. Dr. Dammert clearly explained the procedure, and his office quickly scheduled my surgery. Some issues arose right before my surgery, requiring a cardiologist clearance, that threatened to cancel the procedure, but his nurse, Flora, was very responsive and helpful and agreed not to cancel it if I could get cleared in time. She worked with my cardiologist's office to get the necessary clearance, and she kept me informed. While I was awaiting surgery on the day of the procedure, I heard Dr. Dammert and others in the prep area comforting and entertaining a scared young child across the way from me who was also awaiting surgery. Dr. Dammert talked to me just before I was rolled into surgery, answered some questions, and then talked to me afterwards to tell me the procedure went well and gave me the results. He assured me someone in his office would be available at all times to answer calls after I went home. This was especially reassuring since my surgery was on a Friday. He called to check on me the day after surgery. Everything went well, and I highly recommend this doctor. He is very competent, professional, and best of all, he truly cares about his patients. Every person in his office that I dealt with was responsive, caring, and informative.

Is this practice still open? There is no response when calling the listed number. Dr. Chu is a very…read moreeffective ENT.

I have had ear issues my entire life. I see an ENT on a yearly basis to also keep tinnitus in…read morecheck. I relocated to Austin from Pittsburgh this past year and was worried I'd not find a doctor as good as the one I had. Well...I'm gonna have to say Dr. Chu is even better! I recently had some clogging that a doctor at urgent care (yes, I know better) and my PCP couldn't properly diagnose. Not only did Dr. C. figure out what was going on within minutes but he also took care of it and I was unclogged and able to hear again! He was so thorough, kind, and funny. I asked him to be my BFF. Seriously, he was so knowledgeable and he actually listened to me!! I liked the handheld camera he gave me so I could see what he was looking at in my ear. I did however proclaim it to be gross, haha. When a doctor takes the time to show compassion and provide treatment, it's amazing. And quite frankly the way it should be. All of these years I thought I knew it all with regard to my ear issues. However, now I'm actually fully educated thanks to Dr. Chu. I need to give a shoutout to staff, his son (I think he's the office manager) and the front desk employee were just fantastic. Super friendly and professional. I felt like I was surrounded by friends. I'm beyond excited to hear again. Also, love the cute little plaque at the sign-in desk, "I'm EAR for you"...best.

The Austin Ear Nose & Throat (ENT) clinic is located on Research Blvd in Ascension Seton Complex…read more You might ask why am I seeing an ENT? I thought my mouth pain had been eliminated. Apparently, I had two sources of mouth pain - 1) lower portion of my mouth - eliminated via a root canal and 2) now, the upper part of my mouth. The upper pain has been a little more difficult to diagnose. I went to my dentist, who was not able to pinpoint any tooth pain. Thus, today I ended up at Austin Ear Nose & Throat clinic. First my ears were evaluated by listening to high and low sounds while pressing a button when I heard the sounds. In addition, an overall evaluation of my ears was completed. No water in my ears, no wax build up. That was good to hear. In addition, Dr. Boerner did a live scan of the my sinus and found no infection. It was quite interesting viewing the inside of my nose via a monitor. Dr. Boerner has a pleasant demeanor and super helpful in explaining medical details. Before my office visit I was sent a link to fill out my medical history and pay my co-pay. The only paper work iI needed to complete in-office was some consent forms. Thus, a pretty straightforward process. Diagnosis: Allergy treatment, CT imaging and 4 week follow-up.

Great service throughout appointment. Megan Greger, Dr Boerne were great. Friendly, on time. Front…read moredesk very helpful. Great visit to end the year.

My dentist is well versed in understanding sleep issues, and based on our discussions thought I…read moremight have a breathing problem. She did a head CT that revealed a deviated septum, and referred me to Dr. Wassmuth. I was quite impressed by the kindness, courtesy, and professionalism when I first visited the office of Capitol Otolaryngology. Dr. Wassmuth examined my nose and suggested balloon sinuplasty with turbinate reduction. After much trepidation, I scheduled the surgery, which is done in-office. The process of fixing my nose didn't take all that long. The anesthesiologist, Dr. Jack Carsner, was excellent, as were all those I met in the operating room. The procedure apparently went off without a hitch, and my husband drove me home where I rested the remainder of the day. Within a day or so I was feeling much better. I am still considered to be recovering after a week, but have already experienced noticeable improvements in my breathing. My husband says my snoring was virtually gone within a day after the procedure. I've had a variety of seemingly-minor health concerns, that when put together, have led to other problems. Snoring, dry mouth, dental issues, and poor sleep quality turned out to have (at least in part) had a common root cause in breathing problems. Hopefully all will improve or resolve before very long. If you have any kind of breathing problems, including snoring and symptoms like dry mouth when you awaken, you may benefit from a visit to Dr. Wassmuth. I highly recommend his medical practice.

I recently had surgery with Dr. Wassmuth to correct my sinus issues. It was a fantastic experience…read morefrom the initial consultation through the post-op appointments. He always took the time to answer any questions I had and thoroughly explain what he was going to be doing. The procedure had minimal pain, no nasal packing, and the recovery was quick. I can breathe better now and have also noticed that I sleep better than before!