***If you've ever read any of my reviews. You know I have a three-year-old. I have a little…read moreredheaded terror inflicting 3 YO. ***That little angel, that does no wrong because she's perfect, And yes I'm being facetious...She decided to take a running start and jump on her dad's chest while he was laying down. Her dad, who I have referred to as my baby daddy here on yelp, was laying on the floor after a long day at work out there flipping meat on the BBQ at Fircrest. He's really old, so he's a whiner. He creaks and cracks with every movement. So needless to say when our very large three-year-old did the cannon ball on his chest he was hurt. And many woman out there, Y'all know what I'm talking about. Men are winners when they are sick or hurt. ***That being said I just spent 2 1/2 hours on the phone no exaggeration trying to find a primary care doctor. He went to the ER a couple weeks ago but he is still walking around holding his abdomen like a wuss. Big surprise. No joke I spent 2 1/2 hours on this phone trying to find a primary care doctor. And yes we have insurance - we have excellent insurance. I had conversations with some of the rudest effing people I've ever talked to in my life. And I know I can be abrasive but i usually try and keep it light. Everybody hates their job these days I guess. Rude after another rude. All right I'm trying not to swear so I hope you get my point. ***I was just about to give up. When suddenly this ANGEL answered the phone. I shit you not she was a freaking angel. Not only did I not have to repeat myself 20 times. I gave her the same two minute run down I gave every other person of the details. Not only did I not have to repeat myself, which I despise doing, she did not ask me to re-spell our last name seven times. I couldn't believe how smart she was I offered her a job. She of course just laughed at me. And I was I ok with that. ***She booked my baby daddy an appointment for a week and a half out and she put us on the cancellation list. I was willing to let my baby daddy suffer for the next week and a half to get a decent doctor. Within 10 minutes of hanging up with this young lady - I was literally in the middle of writing this review. She calls me back to tell me that there's an opening for tomorrow at 10. COULD IT GET ANY BETTER!! ***Megan. If every business had one of you. The world would be a better place. I hope your doctor appreciates you. If it wasn't for you I would probably have no hair because I would be pulling it all out by now. Thank you. You are definitely an angel in disguise *******As always thank you for reading and have a peachy day*******

Dr Affleck got right to the source of my knee pain in one meeting which afforded me both more…read moreknowledge of my aging knees and relief for my around-the-corner trip to Europe this past summer.

Quick update.... My anal fissure is still healed! In fact,…read moreI often forget that I had an anal fissure. LOL I live a full life thanks to Dr. Rowen. I recently had a routine colonoscopy with no problems. THANK YOU so very much for giving my life back. I cannot thank you enough. I hope all is well with you. I may see you soon for a 10-pass.

I recently had the good fortune of having a phone consultation with Dr. Rowen. He was incredibly…read morekind, generous and attentive for the entirety of our call. I can confidently say that I got more concrete value in matter of minutes than I've received from other practitioners after months of working with them closely. I immediately knew that I was going to become a regular patient at his clinic and I'm really grateful for the sincere effort he invested into our initial consult. He undoubtedly left me much better than he found me that day. I have had an equally positive experience with every member of his staff that I've communicated with and I'm very hopeful about the possibility of getting my health back under his care, in addition to Dr. Su. Needless to say, I would recommend this team to anyone that is in search of genuine, competent and consummate health professionals.

I have been a musician all of my life. I need my hands…read more Dr. Mazur treated me in the most effective and least invasive way possible. This guy asks questions and listens. It's no surprise to learn that he has been the go-to guy for some of the best players on the planet.

Dr. Mazur is patient, kind, listens, careful not to cause pain during the exam, doesn't rush you…read morethrough your appointment. Now that he's part of Sutter, it remains to be seen if he will continue to be as accessible to his patients. His office staff is great, as are the PT people on his team. He tries to avoid surgery unless it's the best option for his patient

I am so sad to have to write this review. I LOVE Dr. Affleck. I have been a patient of his for a…read morewhile, because there are a lot of good things about this place. However, it's gotten to the point where the bad is REALLY bad, and they need to be shared publicly in the hopes that things will change, personnel-wise, because I am ready to change doctors over this. First, I should say that the one silver lining is Chris, the receptionist, who excels at customer service and patient care. I am always greeted warmly by name, and Chris puts forth extra effort to accommodate us from the second we get into the waiting room for our appointment to the minute we're leaving out the door. She is so great at her job and maintaining that "family practice" feel. The same can't be said about Dione, the office manager. She is actually MARRIED to Dr. Affleck, and thinks we don't know. Trust me; we know. But because she thinks we don't, she tries to get away with things that she knows better than to do. For example, she never actually provides requested documentation (like letters for work release and school permission forms) in a timely matter. Even worse, she rarely fills medications on time, which I have the pharmacy print-outs to prove. I have lost count of how many times she has forced me to come back into the office with blatantly untrue arguments about how the prescription was never received. Forcing patients to jump through hoops kind of seems to be her standard operating procedure; I have been forced to make numerous "follow-up" appointments during the check-out procedure just to have the doctor answer a simple question that should not necessitate another office visit at her insistence that Dr. Affleck requested it. And more than once, I met with a very confused provider, asking ME why I made an appointment to see him when either a few minutes at my last appointment or a separate phone call could have resolved my question. Eventually, I realized that is her endgame--they can't bill my insurance for a phone call, so the only way answering my question has any value is if they can charge for it. Considering I have never actually seen the doctor on time and my average wait time has been between 45 and 60 minutes every time, it just adds so much insult to injury. Really, what it comes down to is that Dione sees all of us as moneymakers. That's it. She doesn't even respect that we are people with our own lives and privacy needs. In example, basic confidentiality rules don't seem to compute with her. I have heard her talk about other patients--by full name!--complaining to Chris about how they irritated her. I have no doubt I'm one she's complained about to others too because the last time she told me I needed to make an appointment to get a question answered, I threw a fit and absolutely refused to let her bully me into forking over yet another unnecessary co-pay. I reminded her that since they kept me waiting for almost an hour, they could give me an additional five minutes to get my question answered versus trying to force me into yet another appointment. This review is already longer than I meant it to be, but please WAKE UP, Dr. Affleck! Dione is damaging your business from the inside out. So many of us are ready to find a new practice over her behavior but don't really want to leave you.

Dr. Affleck is the kindest person and truly a gift to medicine. He is incredibly knowledgeable and…read moresharp, often to a point that astounds me with how much information he knows. He ALWAYS takes the time to explain scientifically/biologically/mechanically what is happening so you have an in depth understanding- I've never once felt on a timer here like with other doctor offices. They really prioritize the patient having as much knowledge as possible about what's happening with their body, which I really like. I've referred all my friends and family to him because I feel lucky to get this level of care I also noticed the other reviews are all based on front desk staff, which have nothing to do with the doctor or great level of medical care itself

Dr. Degenhart should retire. I brought my partner to him as she was having intense and debilitating…read moreknee pain. She had an MRI taken and he refused to look at it. We pointed out a strange line in the image and asked him what it could be. He glanced at the screen and said, it's a cyst. He is very rude and dismissive and said our only option was a cortisone shot. Went in again because the pain was getting worse. He again said "would you like a cortisone shot" he then repeated himself over and over as a way of dismissing our questions. I had enough and brought my partner to UCSF. they immediately identified two loose bone fragments and scheduled surgery. So much unnecessary pain and sleepless nights. Degenhart is chauvinistic and rude and obviously does not care about his patients. Don't go.

I had my ACL torn badly while martial arts sparring and after seeing the MRI results, knew it was…read moresurgery time. This was a huge decision for me because I am extremely athletic (even at 45) and want to continue being so for as many years as possible. My martial arts teacher had had ACL surgery done by him years back and it was very successful. I also asked around and 2 other people I trusted told me he was the best in town. I was told his bedside manner could use work by one person, but when I met him, I didn't really get that comment. He was very nice, and patient, and answered all of my many pre-op questions about options and what post-surgery life would look like. He did the procedure on 2/12/13 and it went as well as could be expected. I chose the autograft hamstring option not only because that's his specialty and preferred method (vs. allograft/cadaver or autograft/patellar tendon) but because everyone I spoke with said that was probably the best option in my situation. It was tempting to consider the allograft option because the recovery time is said to be faster (since they're not poaching your own tissue), and when Dr. D does these he says he doesn't irradiate the cadaver tissue which is apparently what is said to cause the stretching in some cases that can cause a later need for a re-do.. which was the downside that I was concerned about with that particular option. It was particularly tempting to go that route because of his stance on that, but in the end I decided to go the hamstring option and I'm glad I did because as I sit here 3 weeks post-op, my hamstring feels pretty good and I envision that my recovery time won't be significantly longer than the allograft option. None of that is meant to constitute medical advice btw..lol.. just some thoughts from my own research in case it helps others in their own research. I'm glad I chose Dr. Degenhardt and would do the surgery again with him.. though I definitely hope that's never necessary.

Brought my daughter here for a couple of physical medicine/rehab appointments. Everyone here is so…read morenice and supportive. My daughter has profound disabilities from a car accident and stroke and they treat her with dignity and respect. They see how hard she has worked to get back what she has and they are always supportive of her and our efforts on her behalf.

They have the worst receptionists in this department, unwilling to help. The times that I have…read morecalled I felt like I was interrupting their personal business

Street parking for an orthopedic practice is unusual. Crowded waiting area. Dr. S was dismissive…read morein regards to pain and my questions. I will not be having surgery with him.

the very worst. The whole practice is a joke. Waited an hour for a 10 minute consult. Tried to…read moreget a copy of my x-rays and left several messages without any reply. Go anywhere else. This place should be shut down.

When I started a course of treatment with SRPT I was virtually unable to walk more than a few…read morehindred feet before enduring crippling pain in my left upper leg. My condition had been going on for several months before meeting with Dave Townsend. My physician had latched on to the idea it was mild arthritis in my hip. That may have been a factor but it was not the principal issue. After a few sessions Dave helped me isolate the problem to fasciitis in my IT band, which was causing my quadricep muscles to cramp, hence the pain. He gave me stretches to perform and patiently manipulated my wretched thigh. His positivity and reassuring demeanor throughout the course of treatment helped me push through. Each session brought more relief. Today I walked 5 miles pain free. Thank you SRPT and Dave T!

Previously had a great experience at this office with a different physical therapist. But more…read morerecently had a bad experience, exercises made my issue worse, physical therapist kept telling me to push through it and didn't listen to me when I reported back that it didn't feel good, which just made the symptoms worse and worse. It ended up causing a back issue that I didn't have prior to going in to this physical therapy office. I found a different physical therapist at a different office who has been going through the process much more slowly, and my nerve issues have responded much better. Listen to your body, even if the physical therapist won't listen to you.

I never leave reviews but I have to say this service was not worth the price at all. I ended up…read morepaying 165 for a 75 minute massage that was supposed to be deep pressure. I was very clear about what I wanted before hand, and asked a couple times during the massage for more pressure which she would kind of add a little but not much and then go back to what she was doing before which was more like a Swedish massage. I tried this place because I thought they'd know better what I wanted because supposedly this is geared toward athletes and medical massage but was very expensively mistaken. I've been getting deep Pressure for years and am new to the area. I wish I could find a place that was legit.

This place is great. It's clean, it's quiet, and the people are great! I've been going through a…read morework related back issue and Evan did a great job not only digging into the symptoms, but using a mixture of massage styles and stretching to make it feel better, at least temporarily! Thanks Evan!

I had a left frontal hip replacement in 2020, and everything went very smoothly. Dr. Smith is a…read moregreat surgeon-I was up and back to work after 2 weeks. The support staff was very friendly and gracious, too. I can't imagine anyone giving him a low score, but each to his own!

A very friendly and supportive staff. Dr Smith is an amazing surgeon and NP Tori Crawford is…read morecaring and on top of all aspects of your pre and post op care. I've had both knee replacement surgeries this year. (Five months apart) and I am doing so well I'm going to be traveling again very soon. Thank you to everyone in that office!