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    David Grey, LMT

    5.0 (2 reviews)
    Closed 10:00 am - 10:15 AM

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    5 hours

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    Massage Envy

    Massage Envy

    2.6(64 reviews)
    1.5 mi
    $$

    My husband and I got massages here October of 2024. We enjoyed the massage and decided to purchase…read morea membership to "treat ourselves" to monthly massages and facials for the upcoming year. After purchasing our membership, the customer service of scheduling anything became extremely disappointing. Not only was is nearly impossible to schedule a massage for a time that worked for us, our appointments were often cancelled with little to no warning. After a year of our membership, we decided to cancel as we were not getting what we wanted out of the monthly charges and it was adding up financially. I filled out the correct paperwork and submitted it to cancel our payment, and then NOTHING happened. I never received a phone call, email, or any communication about our cancelation. I end up getting charged again (for two more months) after I wanted to cancel. It has been such FIGHT to get this membership canceled and our money back. I wouldn't recommend this location to anyone who expects decent customer service as it is something the management is not able to provide.

    The massage itself was fine. The masseuse listened to my concerns and addressed them. The place was…read moreclean and relaxing. The ladies at the front desk were helpful and kind. I was disappointed that I didn't get the full time of my massage. I paid for a 90 minute massage, but we started five minutes late (I was there 20 minutes prior to my appointment) and she ended the massage 10 minutes early. I was disappointed to lose those 15 minutes and could have used some more time on my sore muscles. I will not be returning to another Massage Envy. I would rather spend a little more money and go to the spas at the casinos where you can enjoy the facilities afterwards, plus they have never skimmed me on my massage length.

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    David Grey, LMT - massage_therapy - Updated May 2026

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