I don't know what happened. I used to visit religously every 4-5 weeks for several years. I followed Taray from 2 previous salons. The day I retired I told her I was going to have to cut this luxury from my budget and we bid farewell. Fast forward 5 years I visited this week with plans to reistablish my routine. I had no color in my hair for 9 weeks so there was a lot of gray. I had booked for all over color, highlites and a new hair cut. She talked me into just the one color and cleaned up my current hair style. The process was odd, she put color on my roots, then when it was time to go to the sink she pulled and blended the dye down the length of my hair and let it process for 5 minutes before washing it out. I was not thrilled with the
color, I thought it was too light, but whatever. Time to check out to find her prices went up 40% in 5 years. And there is a 4% fee to use a credit card now. But my shock was to actually look at my hair the next morning when styling it. The gray is still showing! A lot! I was going on vacation in 2 days and didn't have time to go back. I ran out for a DYI box and covered it. The more I thought about the whole visit the more upset I got. After 5 years there was no dialogue about life's happenings, no inquiry on how I've been. She never was chatty but deff felt like I was taking up her time and her mind was elsewhere. She obviously didnt want to put an effort into highlites or a new hair cut style. I am still out of town but this has been weighing on me. I dont want anything in return, just buyer beware. read more