Great experience from start to finish! Scheduling the tour was quick and easy online using the…read morelink my friend sent me. The guide was knowledgeable and responsive to the group's many questions. There are so many stories left untold in our history books and our guide introduced us to early luminaries in the Black community in Alexandria, like doctors, civil rights attorneys, property developers and organizers of churches and social clubs. We even visited a cemetery from the 1800s where freedmen were buried after the war. Standing there, I had such a powerful feeling. These were REAL people, not just faceless characters from a book. Know before you go: This is a small, locally owned and operated business. Don't expect 24/7 operators to take your call. If you are from out of town, it gets hot here in the summer! Our guide had water bottles for us and the bus was air conditioned (not on arctic blast but it was nice). Do expect a caring and personal experience. You'll be glad you went!

We had a WONDERFUL time on this black history tour in Alexandria - as we are originally not from…read morehere, we really appreciated learning the lesser known stories of Africans and African Americans, enslaved and freed, throughout Old Town. We've spent the past year enjoying the sights and restaurants of Old Town waterfront so we were excited to learn about the history of the black community here. John Chapman was an excellent tour guide - highly recommend this tour company for anyone living or visiting in Alexandria, particularly families and schools!

Bad: Buses didn't run as scheduled. Two of the buses had no AC downstairs and it felt like a sauna…read more Good: Drivers were friendly and as helpful as they could be with broken down buses. They also were great maneuvering in heavy traffic.

OMG. First day on the bus it was 80° outside. There was no air conditioning on the bus and no…read morewindows that rolled down. Absolutely stifling. Day2 They had given us a route pamphlet that has the alleged stops on it. We're better with paper than with an app so we use that. Walked all the way to the address given for the US Capitol at Garfield Circle stop, Just to find out the big bus doesn't come here anymore. Tried to take a lift to find the bus at one of the other stops. But after 10 minutes, the Lyft ride canceled on us. Finally ended up getting tickets for the old town trolley. Big Bus was such a waste of money. And no way to get a hold of them to even ask for a refund. Use the Old Town Trolley!!!!

We had great tour guides every time and we booked several tours through them! We especially liked…read moreJames for the Arlington Cemetery, Changing of the Guard, and John F. Kennedy Grave. He is very knowledgeable and personable!

Chris and Tyrone are amazing! Tyrone is very knowledgeable, providing a wealth of great history. I…read moreenjoyed every stop. It was so worth the trip. Everyone should experience a night tour of DC with Tyrone and Chris! Also, they ensured everyone was accounted for. Tyrone engaged in conversation. We had two stops that were restroom accessible. They even dropped us off at the hotel- JW Marriott! Worth every dime!

Congratulations on earning the first negative review I have ever left! We booked a 55 person bus…read morefor a bar crawl on 12/13/25. The bus did not show up at the scheduled time. When we called, the dispatcher realized that they had mistakenly booked the bus for the next day (An honest mistake based on the comments they put in the invoice however we had agreed on the 13th and had multiple emails stating that). The dispatcher was very helpful in the matter and was able to get us two 30 person buses to our location 2 hours after our scheduled departure so that the day was not completely ruined and we appreciated that. That alone would not have garnered a negative review from me, I get it, mistakes happen; but how you respond to those mistakes is what matters. So when I called during the week to hopefully get some form of reim or at the very least an official apology for the mistake, I was ignored! Five texts left on 'read', multiple calls not returned, multiple emails not replied to. Not once did I yell at anyone or give anyone a hard time, I simply stated that we did not receive the service that we paid for and I was hoping for some sort of refund or compensation for the trouble. Complete radio silence from the company. I don't understand what I did to earn such a disrespectful unprofessional (non) response. Be cautious to anyone considering this company, they use Zelle for their transactions and so when they make a mistake you have no way to get your money back and they refuse to take accountability for their mistakes.

Flagship Tours has been my go to company for years!! Mr. Stocks was extremely professional and an…read moreoverall great guy. They were able to offer outstanding customer service and their pricing is very competitive!!!

Sam was our tour guide and he was excellent and very friendly and knowledgeable we even had an…read moreissue with where to meet and Sam worked everything out smoothly.

Absolutely awesome! And all because of our tour guide, Noam!…read moreA perfect 5-Star day! Noam knows so much about DC and it's incredibly well choreographed.

AC not working. Feels like sitting in a sauna. Uncomfortable seats. I brought my mom for a visit…read moreand thought it would be nice but definitely not kind for elderly sight seers. The reason they are more popular is that they have a tent outside of union station that is very visible. No seatings for waiting for the bus.

You can't make this stuff up! 1st of all greeted by Devon I beleive his name was .. ticket guy.. he…read morewas awesome but down hill from there . As the bus was unloading in front of hotel Washington a rider got off saying how rude and unprofessional the driver was.. ( it happens). As we start our tour we were made to exit the one bus to catch another that's where it quickly went down hill.. the new buss was involved in an accident . Thankfully no one hurt. We were told to exit and not told where another bus stops to get it.. after walking about an hour since phone was dead and no one knew where the stop was we finally found a bus.. too late to see anything else. Funny how the website has no phone numbers either so on Thursday I sent e mail asking for a partial or full refund. Since never really saw any sites they responded that someone would call me within 24 hours and yep as of now no one has... $130 wasted

Vineyard Voyages was an unforgettable experience! The tour combined breathtaking vineyard views…read morewith fascinating insights into local winemaking. Our guide, Dan, was knowledgeable, friendly, and made the journey both educational and fun. 2 of 3 vineyard stops (Williams Gap Winery & Carriage House Wineworks) offered unique wines and warm hospitality, creating a perfect blend of relaxation and discovery. I highly recommend Vineyard Voyages to anyone looking for a unique, enriching wine tour. 1. Williams Gap Winery (good) 2. Hillsborough Winery & Brewery (horrible) 3. Carriage House Wineworks (great)

This experience was absolutely the best. A fun day packed with education, humor, good company, and…read moretime well spent. Christian was the best tour guide, checked us in timely, and just the most friendly person to help answer any questions you may have. And ensure you make it to the next stop. There was a total of 3 wineries we visited, and each was unique and so special. I highly recommend this experience, especially for large groups of friends.

great service and a memorable experience. Food was good. the only drawback is there is no way to…read moreorder a vegetarian only option. I would recommend for any occasion.

I love tea, so I am always looking for new ways to experience. So when I got the opportunity to go…read moreto Tea Around Town, I had to take it. The experience started off rocky. We had a 12pm tour that told us to arrive 15 minutes early. The bus did not show up until 12:05. It wasn't a long wait but it was 30 degrees outside. Everyone on the bus got there early and the bus was late. Once you get on the bus, they tell you which booths to sit in. At your booth, they have the food already set out for you. Each person gets 4 finger sandwiches, a crostini, deviled egg, 4 desserts and 2 scones, if you do the petite tea experience. I found it to be a good amount of food, I did not leave hungry. The food is not incredible quality, but for being on a bus, I found it pretty good. Like the sandwiches were a bit dry, but overall tasty. For the teas, each person gets a travel tumbler (that you get to take home) that they put our teas in. They gave each of us 5 different teas to try throughout the tour. The flavors were pretty good, I enjoyed all of them except for the raspberry hibiscus. The bus takes you around the national mall and then onto other parts of the district near the mall. The narrator of the tour does give you some facts and points out different significant places that you pass. They also sang us a few songs while we were driving. The driver did a good job, though at times it was hard to eat and drink while the bus turned or started/stopped. The bus itself is a bit worn in parts. Some of the seats had stains, the floor was coming up in parts. It could use a little maintenance. I'm glad to have gotten to experience the tea bus once, I don't think I would do it again. I do think it would be a fun experience to take someone from out of town to do.

THe best company ever all on time great customer service will always use their servicesread more

Our 3 state 5 day Washington DC journey would not have been a 10 out of 10 without the professional…read moreexpertise of our larger than life driver Tyrone. This gentleman operated his bus with gold metal expertise. Tyrone you made our trip better than advertised, thank you. Bobcats of Oregon

My boss was traveling from Chicago to D.C. and wanted to use a minority or woman owned car service…read moreto transport him to and from the airport. When I research car services on Yelp, I found that Monumental Tours was woman-owned and offered the cheapest rate of all the car services that I found. From days before the pick-up date to the drop-off, Monumental Tours was nothing short of AMAZING. Abe was sure to check-in on location of where my boss was to be picked and also notified of me his driver each time. Abe was very courteous and professional. My boss was highly satisfied with their service. I recommend Monumental Tours anytime you're in the D.C. or surrounding area(s). They also provide private tours in luxury vehicles as well. They are the ABSOLUTE BEST! I wish I could give them 10 stars. :-)

From the owner: Monumental Tours, Inc. is the premier sightseeing tour agency in Washington, DC, offering a wide…read morerange of private luxury excursions for groups of all sizes, from intimate gatherings to grand events. Led by knowledgeable guides and conducted in premium vehicles, our carefully curated standard day, night, and customizable tours showcase the vibrant history, iconic landmarks, and captivating stories of Washington, DC's diverse neighborhoods. Highlights include our popular Cherry Blossom tour, the Gettysburg Battlefield tour, and our Monumental Moonlight tour. With our exceptional service and personalized touch, Monumental Tours ensures an unforgettable and enriching experience for every guest.