I love being a patient in this office. Full disclosure, I've never even met Dr Moser. Maura…read moreDevereux, PA, is my care provider. She is amazing as are the other staff. I've been a patient for many years. Unfortunately for me I'm back at Kaiser, which is better insurance but less good care. Someday I'll be back. In the meantime you should take my place. Why? You ask. Because Maura provides excellent care. She and the staff are smart and they aren't your typical "get through the day" employees. They all seem to enjoy their day and each other. Plus, what really makes them exceptional is their sense of humor. This is a nifty treat for those of us who savor this human behavior. It's hard to get it right. Too much and it is contrived and distracting. Too little and it's, well, humourless. Dr Moser's office gets it right.

Simply the best doctor I ever had. I had to move to Florida and miss him. Being transgender he…read morewas kind and kept me in good health.

Dr. D is a excellent physician. i have been a RN for 45 years. Last year…read morewas close to dying in uroshock. i was having chronic urinary tract infection. After being hospitalized and going thorough multiple tests, including cystoscope which was Normal. He put me on prophylatic antibiotics. Ever since then I am infection free! Thank-you Dr. D! You are the best!

Dr. Hwang is the best! She found the source of my shoulder replacement infection. I also had a knee…read moreinjury infection which became septic, and she probably saved my life. Thanks Doc!!

This is an update to my 2013 review of Dr. Hwang. She is still my doctor and I still have the…read morehighest regard for her. She has pulled me back from the brink of death several times. I continue to be very grateful that she is my doctor. It IS really a shame about the office staff. They do leave you on hold for long periods of time and treat you like you are only there to ruin their day. There are several doctors in this office - so I don't blame Dr. Hwang for this.

Dr. Burnes is kind and caring. She takes the time to really listen and understand what it going…read moreon. Very grateful I found her!

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

IDDMC is the place that John Muir and other providers in Contra Costa send their patients when the…read morepatient is in need of monoclonal antibodies and their phone number for that is 925-932-7124. Luckily for me (and perhaps not for IDDMC) when I was doing the research to find another clinic ICCMC's employee told me about and told me she'd send me a text about it when I told her I was driving to the doctors (which she did not do as she said she would). I found out who does this sort of treatment in CoCoCo, and the phone number was the one I was given. This discovery led me to write this review. I called right after my appointment with John Muir Medical Center Urgent Care, around 11:30. At first there is a recording stating that one has reached Infection Disease Doctors. Then I was placed on hold. When someone answered I told them what I needed, they took down my number and told me someone would get back to me. I was clear as to what I needed, what the doctor told me to get. Two plus hours later I called again. I asked when I would expect a call back and was told by the answering service they did not know. Another hour later, I called my health insurance, hoping they would have another lead for me. United Health went above and beyond to try and find another clinic. They even called this clinic where they were told that the number I gave was not correct and it did not go through. Really? I was getting phone calls from Urgent Care, the pharmacy, my mother, my work. I think they just flat out lied to my insurance company. When I finally did get a call towards the end of the day, the person on the phone said "you called a few times today, we were with patients and this was the first time we could call." Ok. I guess I am use to a doctor's office having a front staff. No mention of trying to get a hold of me earlier, my guess is this person was perhaps not the person who lied to my insurance company. (And they wonder why I called twice and then got my insurance company to call, their professionalism was off from the start.) I was told they were not doing infusions for this week as they did not have a "filter" they needed. I think I heard it right. But bottom line, they knew this when I called the first time, when I got their recording, when I got their answering service. It was too late for me to call around and find another clinic. Now, what could they have done? How about put that on your initial recording SINCE THIS PHONE NUMBER IS FOR THAT? How about you allow your answering service to tell me no appointments were being booked? How about just returing your phone calls for SUCH A TIME SENSITIVE TREATMENT within an hour? Really, IDDMC could have made other choices but instead they chose to lie to my insurance company, give me attitude about calling every two hours, and then did not follow through with the number to another clinic when I was told they would. They cost me a day in my quest to get this treatment. I finally did find Total Infusions in Oakland. They had an amazing online tool to schedule an appointment, they called me immediately after I scheduled on to tell me they a same day cancellation. They were so professional when I went in. Service was excellent. Overall, I would not trust IDDMC to do anything for me. This reflects poorly on John Muir too. (Just noticed I did not post this when it happened in mid-April, I blame COVID Brain, but it still stands. Thank you Yelp for reminding me.)

I wanted to leave this review to thank Jean and Karen for taking care of me. These two lovely women…read morewent above and beyond to stay late to schedule me for a Monoclonal infusion after I tested positive for Covid while being 17 weeks pregnant. They did not need to stay after hours, or to be as kind and caring as they were. I am so thankful there are still people like this in the world. The office itself is clean and organized, and my infusion was painless, and Karen is so good at what she does- I am left with no bruises at the injection sites. Thank you ladies for fitting me in and taking care of me.

I believe this doctor is competent, thorough and compassionate. Took awhile for me to build up a…read morerapport with her, but maybe it's me.

We moved Mom to Fairfield so she could be in a retirement community and 5 minutes away. We had to…read morefind a great doctor familiar with older patients. When I got Mom, I found that she had been on tons of medications that made her dizzy, woozy, and of course masked her symptoms but did not enhance her daily life. Right away doctor Vincent took Mom off many drugs and we worked on fixing the issues instead of masking the pain or discomfort. Wow! What a difference! 5 years later, Mom is 91, she just stopped driving - but does get around fantastically and has a full daily life with many friends here. I also had to learn what to look for and how to care for an elderly person. Dr. Vincent is so patient and explains the effects of aging. We just love Dr. Vincent.

I haven't been to this place in 20 years and was just checking in to see if Dr. Kapla was dead yet,…read morebut probably not since narcissists live forever. This dude single handedly took years off my life, significantly reduced the quality of the ones I have left, and lives a life of oligarch level opulence at the expense of countless neurodivergent people he gaslights, neglects, and outright verbally and psychologically abuses if they don't fall in line as flying monkeys. The second I got out of this hell hole and found the specialists that he refused to refer me to, I started getting better, but still have flashbacks about this stupid office decades later.

ok. look - i'd say Dr Kapla didnt care...IF i ever spoke with him. I only saw his PA Greg. Who's…read morea nice guy. But really, 3 years and never once did Kapla ever say hi to me. I mean I saw him. He's on my insurance card. He could come in the little room and say hello. Walk away. It's bad news when a Dr wont even greet you.

What an idiot. who let this man be a doctor? Stubborn willful ignorance is the best way to describe…read morehis approach. He should educate himself, but to call him an "expert" by any means is utterly laughable. He even brought up the notion that there are these large groups and organizations in this very area (and maybe a reason 1/4 cases all in bay area, I don't know I'm not the infectious disease specialist) that are advocating for a condition that he still refuses to believe is real. The level of disillusion is just baffling, and his knowledge about the subject, that he is literally by definition supposed to be the expert of, is simply wrong and outdated. I felt like I was talking to a flat earthier who was also somehow an engineer at Nasa. i would really choose any other doctor if you actually want any help. Also he should go tell the millions of people in this country suffering from chronic Lyme because of bad doctoes that wont help, that chronic Lyme doesn't exist. That after 10 days of treatment they're cured, despite the tremendous amount of scientific data coming out in just the past 10 years saying the exact opposite. Just baffling.

Dr. Shin is one of the most competent and compassionate medical doctors I've ever seen/met in my…read morelife. He is very up-to-date with current medical knowledge and technologies. All my questions were answered with highest satisfaction. I am very scientifically oriented person; I found his approaches very reasonable. He should be a great role model of 21st century doctors! FYI, he is an infectious disease specialist and requires referrals from your primar care doctor.

I started seeing Dr. Beal as my primary care physician earlier this year after switching insurance…read morein February. I was dealing with several new medical diagnoses at the time--which is never ideal when transitioning to a new doctor--but Dr. Beal has been absolutely incredible. This is my first experience with a provider outside of Kaiser, and I can honestly say I've never felt so heard or understood by a doctor. I used to think the doctors on TV who really get to know their patients were fictional--but not with Dr. Beal! She takes her time, never rushes appointments, and genuinely listens. She encourages questions and never makes me feel silly for asking anything, no matter how basic it might seem. Dr. Beal is working with me to build a care plan that actually fits me--not a one-size-fits-all solution. I'm honestly so thankful that I had to leave Kaiser, because it led me to her. Highly recommend!

Dr. Beal is a really fantastic primary care doctor. She has provided care for me prenatally and…read morepostpartum, and has also provided care for my toddler. When others doctors left me confused, she brought me clarity and direction with consideration and compassion. She has always been very thorough and is extremely knowledgeable. There is no doubt with Dr. Beal that you are getting exceptional care. I would highly recommend her.