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    David Borecky, MD

    4.0 (8 reviews)
    Closed • 8:00 am - 5:00 pm

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    1 year ago

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    1 year ago

    Have been seeing Dr Borecky for over 25 years. He is kind, friendly, listens, patient and calm.

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    7 months ago

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    Graybill Medical Group

    Graybill Medical Group

    2.2(168 reviews)
    0.0 mi

    I had my doctors appointment today. Because my primary…read moredoctor was not in yesterday. I saw my great froend Marlene. I like this spot, for Dr. Mallow is my primary doctor.

    I called to cancel my appointment scheduled for October 1st because I had changed my location from…read moreWildomar to Escondido, and the Escondido location no longer accepts my insurance plan. That was the sole reason for my call. During the conversation, Juana explained that my appointment was scheduled with a primary care physician who was not assigned to me through my insurance plan. I understood that information, as it was the very reason I was calling to cancel. However, she continued discussing why I could not keep the appointment and that I would need to pay out of pocket. At that point, I asked for clarification because her explanation was unclear and seemed unrelated to my request to cancel the appointment, since that was the very reason I was calling. Rather than clarifying, her tone became condescending and dismissive. As someone who works in a customer service call center, I recognize the importance of clear communication and de-escalation techniques. I remained calm, did not raise my voice, and simply asked for clarification regarding what she was referring to. Unfortunately, she appeared frustrated and annoyed by my questions. What should have been a straightforward cancellation call became unnecessarily prolonged by information I did not request. Based on this interaction, I believe Juana would benefit from additional coaching on communication skills, tone, and de-escalation techniques when speaking with patients. I would encourage her leadership team to review the call recording and provide appropriate feedback and coaching. I would appreciate a response regarding this concern. I understand that any personnel matters are confidential and that specific disciplinary actions cannot be shared. However, I hope my feedback is taken seriously and not dismissed as a routine complaint. Every patient deserves to be treated with professionalism, respect, and courtesy. Thank you for your attention to this matter. I look forward to hearing back from you. Kind regards, Yanett

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    Graybill Medical Group
    Graybill Medical Group
    Graybill Medical Group

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    Centro Medico Escondido

    Centro Medico Escondido

    2.3(33 reviews)
    0.9 mi

    I've been trying to see my primary doctor, Dr. Hernandez, since May 18th for bleeding in my brain…read more On the day of my appointment, he left the clinic without informing me. He worked in the morning and left Burrego in the afternoon. I had been in the hospital ICU for brain bleeding, and my neurosurgeon told me to see my primary doctor as soon as possible. After calling Centro Médico Escondido many, many times and not being able to make an emergency appointment, they sent me an appointment via text message without even checking if I could make it that day. Desperate to get my referrals set up, I made it to the appointment. Sadly, Dr. Hernandez left the clinic without canceling my appointment. He works in the morning and leaves in the afternoon. If it was an emergency, the front desk should have called me to reschedule. I have been waiting for a whole month for an emergency appointment. When I called over the phone, I said I would take any doctor available as soon as possible. I am so disappointed with this center. The front desk staff are rude and act like nothing happened. I kept telling her this is an emergency, but she still rescheduled me for next month July 18th!! So, wait time for an emergency appointment is two months in Cento Medico Escondido!! I will definitely change my Burrego.

    My wife has had an ear problem and decided to go to Centro Medico Escondido today. She said the…read moredoctor was very nice, understanding and helpful. She came home with some prescriptions and was very pleased. Thank you for helping her! Happy wife = happy life.

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    Centro Medico Escondido
    Centro Medico Escondido - Jorge O. Cervantes, M.D Family Medicine Physician Adult Medicine Department Chair for Borrego Health

    Jorge O. Cervantes, M.D Family Medicine Physician Adult Medicine Department Chair for Borrego Health

    Centro Medico Escondido

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    Arch Health Medical Group - Escondido - Arch Health Partners Family Medicine - Escondido

    Arch Health Medical Group - Escondido

    2.4(29 reviews)
    0.3 mi

    This medical group has gone was downhill over the last few years. I don't know if they are…read moreunderstaffed or what but everything moves in slow motion here. If you call to make an appointment expect to wait at least 10 minutes for someone to pick up the phone and when they do they are of no help what-so-ever. I waited over 6 hours to be seen in their urgent care on Saturday and on Monday, the urgent care doctor called me and told me to make a follow-up appointment with my primary care doctor and told me they set aside appointments just for this purpose and I should be able to get in that day or the following day. After more than 20 minutes of being on the phone I was advised that the soonest appointment with my doctor was 2 weeks out. I argued with the receptionist, then suddenly one week out was available. Frustrated, I drove all the way to my doctors office where the same receptionist offered me an appointment that day at 3pm with Dr. Tatum another doctor in my pcp's practice. What kind of gatekeeping bullshit is this? Push off your patients unless they are willing to drive to your office and see that absolutely no one is there and then offer an appointment? This experience made me realize this health group will not be there for me when I need them and now I'm looking for another health group to join. It's beyond frustrating though. I felt like I had a good relationship with my doctor but if they are going to hire terrible receptionists that don't care about their patients, its time to move on. I even spoke to a director there about my experience. I told the urgent care doctor what happened when I tried to make an appointment and she insisted I talk to the director, so I did. Outcome? nothing. Still can't get an appointment to see my doctor. Tomorrow I'm going to call my insurance provider and make a complaint. Not only am I being forced to make higher out of pocket costs, but my insurance carrier is being forced to pay more too.

    I just hung up from being on hold for 50 minutes trying to do them the courtesy of cancelling an…read moreappointment. I don't care if their building burned down, no medical system should ever provide such horrible service to patients. A terrible awful joke.

    Neighborhood Healthcare - Neighborhood Healthcare Escondido Elm St

    Neighborhood Healthcare

    2.1(95 reviews)
    0.6 mi
    Available by appointment
    Certified professionals

    I'm extremely disappointed with my experience here. I arrived as a walk-in at 1:00 PM, and as of…read more4:21 PM, I was still sitting in the waiting room and had not been called back. I completely understand that choosing to walk in can mean a longer wait, and I was prepared for that. However, when I first checked in, I was told that because I had developed a rash, they would try to have me seen sooner and that I would be put through triage. Because of that, I expected there to at least be some communication if there was going to be a significant delay. Instead, I went up to the front desk at least six times asking if there was an estimated wait time. Multiple times, I was told there was only one person ahead of me--the first time being over an hour ago--yet I continued waiting without being called back. What made the situation even more frustrating was watching the entire waiting room fill up and empty out twice with completely different groups of people, while I remained there. Despite being told initially that they would try to get me seen sooner due to the rash, I ended up being one of the very last people waiting from two separate groups of patients. I understand that medical offices can get busy and that emergencies and appointments can affect wait times. However, after waiting for over three hours, repeatedly being told there was only one person ahead of me, and watching numerous people who arrived after me get called back and leave, I was left feeling extremely frustrated and overlooked. The lack of communication and transparency about what was happening was unacceptable. A more honest explanation about the delay would have made a huge difference. Unfortunately, I came in hoping to receive medical care and arranged my entire day around this appointment, only to spend hours waiting with no clear answers about when I would actually be seen.

    Tried cancelling in advance. For your convenience but robot couldnt handle it. Guess you'llg rt the…read morememo when im not there or reach out , tgank you !!!

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    Neighborhood Healthcare - Front desk reception.

    Front desk reception.

    Neighborhood Healthcare
    Neighborhood Healthcare

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    David Borecky, MD - familydr - Updated October 2026

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