I originally purchased my hearing aids at Prescott Hearing Center…read more After two years, my ability to hear diminished. I was able to secure a quick appointment. Doug spend over an hour retesting my hearing and adjusting my hearing aids again. No cost! Thank you for such a great customer service experience. I'll be back to purchase new ones when necessary.

I have worn hearing aids for over 20 years and have up-graded several times due to the ever…read morechanging hearing-aid technology and my specific needs. The hearing exam that Doug Dunker at Prescott Hearing Center was the most thorough exam that I have ever had. Doug was informative, up-to-date on the technology and I felt that he understood my hearing needs. The adjustment he made has improved my hearing and when I upgrade, I will definitely seek out his advice on the best hearing solution for my specific needs. I highly recommend Prescott Hearing Center. P.S. I hear about Prescott Hearing Center from Nextdoor who gave the company great reviews.

Bought a pair of Phonak aids. After 4 or 5 months, one aid quit working. Went back to Webb…read morehearing & was told they'd send it for repair. Was told 1 week to 10 days. 3 weeks later I made a second call re what's going on, was told it's lost in mail. I could use some "demos". Said I'd wait. 2 weeks later & im still waiting. Even a return call would be nice. I cannot recommend.

My name is Judy Lopez., 1. Hearing loss in both ears. Front…read moreOffice was very unfriendly and she was unhelpful and rude. She treated me like a second class person. I am 72 years old and my husband is 75 years old, And we own a Boston Terrier. My husband and my Boston were waiting outside in 96 degree heat. My appointment was at 12:30 p.m, Mr Webb was visiting with a friend until 1:00 p.m. I asked the receptionist if I was going to see Mr. Webb soon? she briefly answered. Therefore, I mention to her I was going to check on my family waiting in the hot sun. I mention to her I would be right back within seconds, When I returned within seconds Mr. Webb took an other couple of patients ahead of me. I Judy Lopez paid $4,000.00. for both of my hearing aids. I went to see Mr. Webb and it was the most degrading experience. I have worked hard all of my life and have great insurance. When I mentioned my experience to Mr. Webb he dismissed it and gave me minimal care. He became angry and spoke over me. Mr. Webb should not be in practice any longer. He has burn out and is not attentive. He was so angry he did not finish the job of making sure my hearing aids were working correctly. If you care about the quality of life! my suggestion is go somewhere else.

I would go to this center in a heartbeat. They took the time to help me get the battery out of my…read moreear pod !!! Believe, they had better things to do but they care about the people of Prescott .

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

My husband and I have been going to Mike Grato of Clear Choice Hearing Solutions for eight years…read more We even saw him before at another location. He has always provided great service and the best quality hearing aids, at reasonable prices. He is genuinely concerned about his clients. An appointment with him is like visiting with an old-time friend. We wouldn't want to go anywhere else!

Extremely un empathetic entitled business owner! He thinks it is ok to block off parking in the…read morefront of a shared building for his own car to be parked in the shade all day and for his patients but with no thoughts on other patrons who are visiting a neighbor business who share the same building and parking lot! Especially when they are disabled! Mind you there was not a single cone or sign blocking the space we parked in!! He came out and put those up AFTER the fact! My husband has severe mobility issues and is disabled and he had the nerve to confront us and ask us to move our handicapped licensed vehicle for his patients to have preferred parking! For someone in healthcare you would think he would be more empathetic! And when we pushed back because there was clearly enough space for a vehicle to fit in between ours and his he became belligerent and slammed his office door! How professional?? What a pleasant human being! Not!

I drove from Munds Park (near Flagstaff) to Prescott because I am attending TWO Reunions in St…read moreLouis next week and aides didn't seem to be working properly. It wd be 2-1/2 R/T but couldn't bear the thought of not hearing conversations! Kim greeted me warmly and really listened to my complaints and needs. By her expression, she was thinking about solutions. She asked to see them and we went into room where she hooked them to a wire that gave her information on a computer screen. She doesn't yell, doesn't scream as another customer claimed. She's the opposite. She's very sweet and kind. I said they kept working their way out of my ears. She concluded I needed new batteries, that the part going into my ear canal was too large and switched that part out, felt the plastic wires that rest outside ear were too long. Within a few minutes, she'd repaired or replaced items. I reinserted them and it was the BEST they'd ever been! She also explained my Remote and how best to use it. Rather than begrudging the long trip, I was delighted with Kim's skill and that I had made an excellent decision to take the trip to Prescott Valley. I really like the Zounds Hearing Aides. Mine are 3 years old and are now like new thanks to her. I highly recommend both the product, this location and the Hearing Specialist, Kim.

How Wonderful Was the Customer service i love it when they give me full attention thanks to Kim we…read morewere taken care of , i would highly recommend this place

I have no idea what some people are saying about the front staff as I found them to be extremely…read morenice and welcoming. I even commented to Dr Hewitt haw nice his front staff is. I have seen Dr Hewitt for a thyroid biopsy and for hearing loss. He was VERY communicative and easy to listen to. He explained everything in detail, and I HIGHLY recommend him and his practice.

The Drs generally do a good job but good luck trying to get staff to answer the phone to make an…read moreappointment. I had to drive there to make an appointment. Poor office staff.

First, this provider only sees Veterans under VA Referrals; I see Dr. Bailey Reynolds, Au.D. in…read morePrescott, AZ where I have always been treated with utmost respect by this great professional. Active Hearing Center is the best audiological service that I have been served at.