Bought a pair of Phonak aids. After 4 or 5 months, one aid quit working. Went back to Webb…read morehearing & was told they'd send it for repair. Was told 1 week to 10 days. 3 weeks later I made a second call re what's going on, was told it's lost in mail. I could use some "demos". Said I'd wait. 2 weeks later & im still waiting. Even a return call would be nice. I cannot recommend.

My name is Judy Lopez., 1. Hearing loss in both ears. Front…read moreOffice was very unfriendly and she was unhelpful and rude. She treated me like a second class person. I am 72 years old and my husband is 75 years old, And we own a Boston Terrier. My husband and my Boston were waiting outside in 96 degree heat. My appointment was at 12:30 p.m, Mr Webb was visiting with a friend until 1:00 p.m. I asked the receptionist if I was going to see Mr. Webb soon? she briefly answered. Therefore, I mention to her I was going to check on my family waiting in the hot sun. I mention to her I would be right back within seconds, When I returned within seconds Mr. Webb took an other couple of patients ahead of me. I Judy Lopez paid $4,000.00. for both of my hearing aids. I went to see Mr. Webb and it was the most degrading experience. I have worked hard all of my life and have great insurance. When I mentioned my experience to Mr. Webb he dismissed it and gave me minimal care. He became angry and spoke over me. Mr. Webb should not be in practice any longer. He has burn out and is not attentive. He was so angry he did not finish the job of making sure my hearing aids were working correctly. If you care about the quality of life! my suggestion is go somewhere else.

I would go to this center in a heartbeat. They took the time to help me get the battery out of my…read moreear pod !!! Believe, they had better things to do but they care about the people of Prescott .

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

A little pricey at the purchase of hearing aids but outstanding service after owning them. Superb…read moreservice over 15 years of dealing with him. Many advertisers promise low prices but never have had better service follow up from anyone

From the owner: Dr. David Holmes has been associated with Prescott Ear, Nose and Throat for over 30 years…read more Originally from Southwest Iowa, he received his undergraduate degree from Northwest Missouri State University. He received his master's degree from Wichita. David enjoys golf, road biking, hiking, skiing and watching whatever sport is in season.

I drove from Munds Park (near Flagstaff) to Prescott because I am attending TWO Reunions in St…read moreLouis next week and aides didn't seem to be working properly. It wd be 2-1/2 R/T but couldn't bear the thought of not hearing conversations! Kim greeted me warmly and really listened to my complaints and needs. By her expression, she was thinking about solutions. She asked to see them and we went into room where she hooked them to a wire that gave her information on a computer screen. She doesn't yell, doesn't scream as another customer claimed. She's the opposite. She's very sweet and kind. I said they kept working their way out of my ears. She concluded I needed new batteries, that the part going into my ear canal was too large and switched that part out, felt the plastic wires that rest outside ear were too long. Within a few minutes, she'd repaired or replaced items. I reinserted them and it was the BEST they'd ever been! She also explained my Remote and how best to use it. Rather than begrudging the long trip, I was delighted with Kim's skill and that I had made an excellent decision to take the trip to Prescott Valley. I really like the Zounds Hearing Aides. Mine are 3 years old and are now like new thanks to her. I highly recommend both the product, this location and the Hearing Specialist, Kim.

How Wonderful Was the Customer service i love it when they give me full attention thanks to Kim we…read morewere taken care of , i would highly recommend this place

My husband and I have been going to Mike Grato of Clear Choice Hearing Solutions for eight years…read more We even saw him before at another location. He has always provided great service and the best quality hearing aids, at reasonable prices. He is genuinely concerned about his clients. An appointment with him is like visiting with an old-time friend. We wouldn't want to go anywhere else!

Extremely un empathetic entitled business owner! He thinks it is ok to block off parking in the…read morefront of a shared building for his own car to be parked in the shade all day and for his patients but with no thoughts on other patrons who are visiting a neighbor business who share the same building and parking lot! Especially when they are disabled! Mind you there was not a single cone or sign blocking the space we parked in!! He came out and put those up AFTER the fact! My husband has severe mobility issues and is disabled and he had the nerve to confront us and ask us to move our handicapped licensed vehicle for his patients to have preferred parking! For someone in healthcare you would think he would be more empathetic! And when we pushed back because there was clearly enough space for a vehicle to fit in between ours and his he became belligerent and slammed his office door! How professional?? What a pleasant human being! Not!

I have no idea what some people are saying about the front staff as I found them to be extremely…read morenice and welcoming. I even commented to Dr Hewitt haw nice his front staff is. I have seen Dr Hewitt for a thyroid biopsy and for hearing loss. He was VERY communicative and easy to listen to. He explained everything in detail, and I HIGHLY recommend him and his practice.

The Drs generally do a good job but good luck trying to get staff to answer the phone to make an…read moreappointment. I had to drive there to make an appointment. Poor office staff.

I give my very highest recommendation to Todd with Great American Hearing Aid Company. The…read moreHearing aids I recently purchased from Great American Hearing Aid are my third pair. I bought a set from Costco about ten years ago and a set from Bose last year. The ones from Bose were over the counter and they amplified all sounds which helped in some ways and hurt in others. Very quickly the negative outweighed the positive and I didn't wear them. The Costco ones might have been good if the person who fitted them for me took half the time, half the effort and half as much attention as Todd did. These new hearing aids I just got are great but they are great because Todd took the time and effort to make them fit for me with my hearing loss and my ear canals. So far this new set has been perfect in every setting from watching TV AND being able to simultaneously hear and understand what my wife is saying to hearing little birds chirp at sunrise. I play in an amateur orchestra and I can better hear the instruments around me and hear the conductor. I am now part of conversation going out to dinner. Great American Hearing Aid Company is a family business and I feel like I am one of the family. If you think you have a hearing issue you owe it to yourself to go see Todd. You will not find a more caring or technically competent person to get fitted for hearing aids. For me, the entire experience was a good one and the outcome a great one. What I've learned is; you can buy hearing aids almost anywhere but to find a place and then a trained person to work with you to fit them to your needs and then assure, with included follow up appointments, that the hearing aids are working properly for your needs... that is found almost nowhere but it is at Great American Hearing Aid Company.

Seeking out proper hearing aids was a daunting task. After suffering a waste of money by buying OTC…read morehearing aids, which were junk, I decided to go through my AARP United Healthcare provider, that turned me on to The Great American Hearing Co. I met with Mr Todd Fasse, who turned out to be an extraordinary audiologist with highly professional skills. Todd walked me through a series of tests, then we ordered the appropriate hearing aids for my situation. Although they weren't cheap, but honestly, you get what you pay for in this case. Todd, who is an absolute pleasure to work with, took me through a series of thorough instruction and measurements to fine tune these aids for me. My whole world has changed dramatically, thanks to Todd. He is a true professional, with very thorough knowledge and wonderful personality to deal with. I have had follow up visits that allowed him to tweak the aids for improvement. In this world today, it was such a pleasure to be treated so professionally. Please.. do not waste your money on the cheap OTC hearing aids! The professional prescription hearing aids are a world of difference.

These ladies really know their stuff! My husband has been a customer for over 20 years. He has 75…read more% hearing loss in both ears. I will never forget the day he got his latest pair of hearing aides, and heard bees buzz for the first time. The girls really work hard to give their clients the very best care possible.