I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

I went to The Nail & Wax Room for a spa manicure, and I loved my experience. The spa manicure was…read moreamazing and Gracie did a great job. I'll definitely return!

I reached out through Yelp and they responded quickly. My…read moreappointment was made within the week, which was great! I got there 10 minutes early and I was seeing right away. Eyebrow threading was just under $15 and I tipped Very clean and comfortable setting. I was in and out, I will be back

The place is immaculate, the cosmetologist who does the waxing, eyebrow tint and threading is…read morethorough, gentle on your skin and efficient. This is my 2nd visit and am quite happy with the results.

Tracy is super awesome. She's friendly, funny, and considerate. She offered me some crackers and…read morebottled water, which instantly put me at ease. She made everything comfortable, up to choosing the music and fragrance. She also was great at explaining the method and answering my questions. I got a one-hour treatment ($50), and the time went by very quickly. The office and waiting area are super clean and minimally decorated. I would highly recommend this location! (Also called Head to Toe.)

I have been seeing Naz H for almost two years now for electrolysis. Her hand skills and…read moreprofessionalism are unparalleled to any other provider I have been to. She is gentle with her hands to ensure I am comfortable and pain free. She is understanding and flexible with scheduling and she always try to accommodate my hectic schedule! She provides blankets and comfortable pillows during treatment to make sure I am well taken care of. I truly couldn't imagine receiving treatment from anyone else or at any other location. My only complaint is that my hair treatments are almost over and I won't get to see her as often. I highly recommend Naz for all your waxing and electrolysis needs.

I gave my husband and I a spa day for our anniversary. It was really lovely. We had a couples…read moremassage , facial and pedicure together . He has never had them before . It was nice doing it together and both getting pampered . There is a $10 each up charge of you want it all as a couple. We really enjoyed all of the treatments . I would recommend going . We hope to return together again.

This place is AMAZING!! They do it ALL and with great expertise! Shiela is a magnificent hair…read moredresser in all aspects. Their mani pedis and facials are sooooo relaxing along with the atmosphere

Naz fully informed me on the process of electrolysis. As a guy I didn't know much it but, she made…read moreme feel at ease and I'm looking forward to her services.

From the owner: Electrolysis allows the client to achieve clear, smooth, hair-free skin on all body areas. All…read moreinstruments are ultrasonically cleaned followed by a dry heat sterilization process (machine regulated by the FDA) outlined by the State of Connecticut Standards and Practice for Infection Control. As always, sterile disposable probes, gloves are the only option! This office practices the professions highest protocol, clients can rest assure they will receive optimal results in a comfortable, safe environment. Naz Hibodi Licensed Electrologist Professional Body Waxer Call or Text (475) 209-1849

My 1st experience wasn't very pleasant So I didn't return. My regular wax lady was on vacation So…read moreI decided to go back and try them again. Experience with Mina, Marrisa and Alana was SO GREAT! They were fast and efficient! Highly recommend either of them .They are great ! I was comfortable and she was educational about products.

This location opened yesterday and I was so lucky they had an opening to take me my appt. I…read moreoriginally booked a 5:45pm but got caught up on a work call as well as traffic, and the young lady over the phone slid me in for a 6:15pm. She was so easy to talk to versus the reception I got when I called the North Haven location. I arrived a few minutes early and was told the lobby was closed so I walked around and the text came in pretty swiftly saying they could see me. My waxer, who was so funny & nice, chatted with me the whole time. I really liked her energy and spirit. It's always necessary to have a pleasant person giving you a wax. I think this location is comparable to the West Hartford location as I love those ladies as well.

We were warmly greeted by Gianna, who was also our esthetician for the day. A quick check in, with…read moresome needed paperwork as a first time client, but prompt guidance to the room for my facial after completion. Gianna took the time to explain what was going on and gave me a step-by-step explanation of what was being done. She was careful and performed the facial with such delicate and gentle. There were about eight different steps performed during facial, including a little massage, exfoliating scrubs, exfoliating and extracting gels and tools, as well as a nice heated towel face wrap with the finishing touch of a lip moisturizer. I definitely have to return and try other services as this one was so relaxing and made my face glow! Came here for a basic facial that I purchased through Groupon

Enjoyed a great facial here. Came here for the first time with my wife and we both enjoyed our…read morefacials. Staff was super accommodating and friendly. The vibe here was definitely good. If you want to pamper yourself or just have a self care day this is the place to go. It's Definitely important to take care of yourself!

It seems as though this state is losing Black estheticians so I decided to look for someone who…read moreworks for themselves, and came across Ariel. Her shop is located in the Phenix salon suites (go right past the front desk and immediately take a left, she's at the end of the hall on the left). Her space is well maintained and she is nice but the five stars are for the extremely (and I mean *meticulous*) thorough Brazilian wax she gave me. I am not a stranger to waxing as I have done it for at least a decade, but she made sure no hair was left behind, using hard wax and then strips to ensure my happiness. I was thoroughly impressed. I prefer sugaring but I didn't have any of the skin rawness that sometimes happens with rushed jobs. She is on par with other waxers in the area like Tommy's. I highly recommend her.

I had a not so pleasant experience at the European Wax centre and I have found that there were many…read moreother places in North Haven itself which were open on Sunday. It was easy to get an appointment at this place online through google. I don't come to this area of Universal Drive that often so was not very familiar with the place and google map led me to the other side of the road and it took 4-5 minutes for me to figure out where exactly the location was. Upon entering the main entrance, there was a receptionist who helped me find the salon as there are a few salons/stores inside the building. I think they all charge a bit higher than other local salons. The place itself was super clean and I was in and out in no time. The salon is more like a small room with just one person working and she can accommodate only one customer at a time. When it comes to the service and the overall waxing experience, I found it pretty average, and would say I have got better services for much cheaper price.

I see Natasha. She's the bomb.com always doing what I ask if i want short that month, or arched…read more She is professional, but fun and communicable. Happy to have been seeing her for my eyebrows for 10+ years. Even the atmosphere is on point in the salon always.

Fabulous. I've now had two brow wax-and-tints, with different aestheticians (whoever happened to…read morebe available) and in both instances, though hair was certainly removed, my brows looked fuller and absolutely more organized. I feared they had perhaps put makeup on them to make them look so great but nope, it was simply a deft hand with waxing and obviously-excellent knowledge of how to appropriately tint eyebrows. They now require zero am manipulation as part of the rest of my makeup. Even though I live in Hartford, I'm absolutely making the trip to North Haven for their services and highly recommend them to anyone looking for brows-on-fleek--with exactly the level Of "fleekness" you want. I'm sure if I asked for a bolder look they could have delivered, but these ladies are pros at sizing up what your needs and wants are, and delivering.