If you are new to the Marysville, Olivehurst or Plumas Lake area I would NOT recommend this salon. At least one of the technicians is a racist!! We used their online portal to schedule 3 appointments for myself and 2 others. Upon arrival at the shop, we checked in and waited to be called. After 20 minutes, I asked when would the technicians that we booked appointments with be ready. I was told that the selected technicians were not there and wouldn't be working that day. I thought that was odd since they had them on the portal with available times. They told me that the online portal was inaccurate and we should have called. One of the technician named Kone walked over to front and told me to pick a color. I advised that I wanted a french pedi. He said okay and went back to his station. After about 10 more minutes, I was seated at a pedicure chair. After about 10 more minutes a technician came to start my pedi. After I showed her what pedi that I wanted, she proceeded to do my pedicure. One of the persons that was with me was also getting the same pedicure so once the technician started skipping steps on mine (i.e. lotion, massage, wax,) which was why I selected the pedicure package that I did, I started asking if she was going to provide those service. Her response was, "Oh you want the same package as the person next to you?" I was perplexed, as I had selected this package before them and she already knew this. She got up and went to the back to get some more things and attempted to make some corrections. After she finished she brought me a book of nail colors. I advised her again that I was getting french tips. She then told me that they don't offer french tips unless you are getting gel polish. (Because my skin has a bad reaction to the light that is used with gel polish, I had originally opted not to get that type of pedicure, nor did I request it. HERE IS WHERE THE REAL DRAMA STARTED!! The technician KONE who was working on someone next to me, interjected and said, "We don't do french tip, she can't do french tip, you have to get gel." I asked him, why wasn't this made clear when I advised you guys 3 times on what I wanted? He said "Well we don't do it!" He then rudely shrugged me off. I then decided (in my mind) I am just going to do a review of my experience on this place and I took a few pics of the shop and of Kone. The technician that was working on me was coming from the back and alerted him to this. He stopped what he was doing and got in my face and told me to delete the picture. I told him no, he was rude and I was going to need it for my review. In a threatening manner he started yelling at me. I stayed in my seat while he hurled racist insults at me and told him to get out of my face. One of my male guests told him to calm down. He went back to sitting in front of his client. I told him he was rude and he told me to shut up.
I was insulted and felt attacked by this person. At first I thought he was just rude but after his insults, it felt more racially motivated. I looked to get his license information before I left but there was no license for him or any of the technicians displayed. read more