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Davey Tree Expert

3.8 (4 reviews)
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Services - Davey Tree Expert

Tree care services

Tree cabling or bracing

Disease management - trees

6 More Services

Insect management - trees

Tree planting

Tree pruning or trimming

Tree removal

Tree stump removal

Tree transplanting

Davey Tree Expert Photos

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8 months ago

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5 years ago

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Alberta Arborists - Alberta Arborists Tree Services offering tree removal, tree pruning, stump removal & ISA Certified Arborists in Edmonton & area.

Alberta Arborists

(7 reviews)

I contracted them to trim my apple tree and remove some cedar shrubs. They came several months…read moreahead of time to estimate that job. As this was a small job they would get to it in between jobs. As the summer was quite wet it took several months to come to the site for the job. They scheduled the job but missed the scheduled day by about a week without notice. The day they came, they trimmed the tree quite poorly (basically chopped the top off), and left the stumps for the cedar shrubs even though I asked them to remove the stumps. I emailed the manager and complained, the manager was quite sympathetic and had the supervisor of the crew call me to resolve. The supervisor was argumentative and dismissive of my complaints. He offered no resolution other than they can come back and re-do the job (note this is an hourly contract - so additional costs) by taking direction from me. I'm not a licensed arborist - that is why I hired them. I said I'll take care of what was missed, not offered any compensation or discount. I was very disappointed. I would not use this company again.

We contacted Alberta Arborists earlier this month (May/22) to remove some dead and dying trees…read more This was the third time in many years that we've had this firm perform such a service. As always, the response from the company was prompt, as was the work itself. The crew made sure that the required job was completed efficiently and in the most professional, able and satisfactory manner. These folks know what they're doing. I strongly and heartily recommend this company to anyone who requires such work completed. Superb customer service and work very well done!!

Seedling To Stump - beautifully sculpted Wichita spruce shaped to our house, nice work!

Seedling To Stump

(6 reviews)

We were looking for a company to cut down a Spruce tree and trim trees and hedges. I came across a…read morefew companies in my research and called this one for a free quote. They were able to come the next day and left a detailed 2 page quote in our mailbox. The only thing that was missing was the cost to take away the wood. After reviewing quotes, we went with them and we also had a coupon to save $100 for over $500 quote. I asked how much it would be to remove the wood over the phone and was given a cost. We had to wait over a month as there was a recent storm so they got busier. I was told I would get a call the morning the crew would come to let me know what time they would be by. That didn't happen but we received a ring on the doorbell that morning. The crew lead confirmed the work and I asked if they could take away half of the wood. We were expecting the crew to let us know when they were done as there a few things that looked like they didn't do anything. They left the remaining wood close to the fence with some large pieces. I waited a few days before calling to ask about payment and the work I thought wasn't done but on the quote. The crew came back the same day and they rang the bell and I talked to them about one of the trees and a bush. They completed the work and then took a break by the house. I received an invoice in the mail about a week later and could send payment to the address or e-transfer funds. I would have preferred to pay by credit card to get benefits but not a major issue. Not a bad experience and would consider them again for yard work.

We requested a quote for trimming the tree in our backyard. We needed a couple specific branches…read moretrimmed or removed due to wires & encroachment onto the neighbours' property. Access was available from both properties. Amanda assessed the tree in person, told us that the tree is accessible by their equipment (extension bucket) and that she will give us a quote. In 2 days' time, she sent us a quote for CAD 1200+GST by email. The description of the quote was generic and I quote it fully here: "Full prune/thin/shape/deadwood/clearances asneededHeight remains the same, unless otherwisespecified.1xLarge Maple BY(large canopy)(small zone/drag zone) 30% max live growth/mayneed some rigging or " " removal to grade, leave firewood on site$2500 plus GST stump grinding extra. Unit 1. Unit Cost 1200. Total 1200". I asked if she could make the work description more specific to describe the removal of the branches we were concerned with. Her email reply said the follows: "The work includes what is discussed. That's our description. This is typically for our online quoting. You would confirm scope with crew on site the day of." So my husband and I decided to go ahead with this quote, and sent an email asking for a booking and how much/how to pay the deposit. This is the exact email. "Amanda: Thank you, Let's proceed then. How much of a deposit do I pay and how do I do it. And let us get a booking in August. Thanks" I did not get a reply. After waiting a while, I called their office and asked for a booking. Then I got an email from Amanda that kind of floored me: "At this stage, we realize that we may not be the best company to support your needs. We do however appreciate you considering us regarding your tree services needs. Respectfully yours" I haven't the slightest clue as to what made her do this. Our email exchange was very normal and friendly. Did she get a bigger job and discarded us like garbage? Does she have an issue with clients seeking clarity and asking questions? We'll never know. Beware. If you might enjoy being treated this way, call this company by all means. I posted this review on a variety of sites. I can't believe this company's treatment of us. We are decent people, we always pay our bills, and we treat others well. This truly felt like a slap in the face. Shame on them.

Davey Tree Expert - treeservices - Updated May 2026

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