A member of the team was visiting our neighbor to assess their damage and so we asked for a quote…read moretoo. When they came back, they did an excellent job -- I highly recommend them. My only issue was that there was some miscommunication with the office about appointment times - but that was on both of us. I recommend being very specific when communicating so that everyone is on the same page. Good job folks!

Needed a rather large tree branch removed that had fallen on my fence during the January ice storm…read more Tony contacted me within an hour of reaching out for an estimate. Showed up the next day, gave his estimate and completed the job the very next morning. Even did some extra clean up without being asked and no charge. Was friendly and easy to work with. Very prompt!

My experience - terrible customer service, bad workmanship. Damaged my property, left a mess for me…read moreto cleanup, withheld my certificate of completion for over three weeks after payment was made, drove two large trucks over my yard doing damage. I do not recommend this company.

Terrible experience. The quality of work is ridiculous. I paid for an entire new roof ($23k) and…read morehave had to call them back out to repair their mistakes more than 10 times in a year. TEN TIMES! There is zero pride of craftsmanship, zero concern about the customer, and zero accountability. Every new repair guy just blames the last one who mysteriously no longer works for the company for the substandard work. They aren't rude, in fact they're very apologetic about the constant inconvenience, they just can't make a roof "Bone Dry". Do yourself a favor and hire anyone else. I genuinely mean ANYONE ELSE! They should change their name to "We'll be back roofing". My wife and I made a huge mistake hiring this company. I absolutely DO NOT recommend Bone Dry.

Came as promised and provided a no cost roof inspection of a home my son is buying. Was friendly,…read moreand very honest. Turns out roof was not as bad as we thought! After the holidays we plan on hiring them to make the roof repairs.

John was professional and detailed. He made sure I saw all issues involved and explained what he…read moreplanned to do. Thanks

Excellent service, great price. Very responsive and kept in touch. They arrived on time, my roof…read morelooks great. I would definitely recommend this company.

Great communication and fair price! Would definitely recommend. 5 stars!! These folks take pride in…read moretheir work.

It's the absolute best company to work with! My insurance cut me a check for storm damage for…read more$14,000. Paragon Roofing came and cited several codes that needed to be met and a full siding wrap as we had damage the adjustor did not catch. We submitted a claim for $50,000 with supporting documentation, which was approved and paid out in less than 48 hours. Paragon is honest, consultive, and went to bat for me with no issues. Highly recommend!

Couldn't be happier with their service. Nick was informative and didn't try to up sell me on…read moreanything. I asked them to look at a few loose shingles I noticed and the next day they came out, inspected it, and repaired it. Fast, easy, great customer service from Debbie and Nick. Highly recommended!

We had a leak in our roof after the big storm. Martin Roofing Services responded immediately and…read morecame out the next day. Very knowledgeable about everything roof related. Very professional and very nice as well. Couldn't have asked for a better interaction. 100% will be my go to roof guy for anything in the future.

From the owner: At Martin Roofing Services, we offer residential roofing services to clients in Montgomery and the…read moresurrounding counties in Tennessee. We are a licensed, bonded, and insured company dedicated to helping our clients find cost-effective solutions to all their roofing needs.

ACA of Hermitage and Gainsboro TN replaced a bathroom floor for me one year ago. The workmanship…read morewas terrible at the time. Cracked grout, transitions that did not match up, grout on walls and wood floors adjacent to the project and uneven floor tiles.They sent the same installer to fix the issues. He did not. I mistakenly paid for the job thinking they would stand behind it. They did not. Over the last year the floor tiles have cracked and are lifting up off the floor. When you walk on the floor it makes popping noises. It is obvious that the tiles are just simply sitting on the subfloor. After many months of attempting to contact the project manager he finally returned the call to inform me he no longer works for the company. He referred me to Tiffany with ACA. She came to my home and took photos. She later sent a text that the owner said it is not under warranty. I asked to speak with him but have not heard back from him for several weeks. Poor workamnship. Poor project management. Poor communication. Refusal to make this right. I very strongly advise anyone to stay away from ACA Construction in Hermitage and Gainsboro TN.

I 100% recommend this company. Steve Stirmell went way above and beyond what I expected when I…read morestarted having problems with my insurance company not wanting to cover a full roof when storms hit over 2 months ago. He fought tooth and nail for me never giving up taking pictures of the damage and going as far as getting samples to send in until finally after more than 2 months they were willing to pay for a whole roof replacement. I totally recommend them and Steve for all the hard work he has done .

We have been waiting 5 months for our windows to get done. The installer said he would be back…read moreMonday well Monday never came. When you call they want to act like you did them a disservice. Today I told the lady I would remove them and bring them to her she hung up on me . Funny that .. I'm contacting a lawyer I have been very patient and understanding 20 grand yeah why am I still waiting. Some windows won't even lock or open correctly. We are done !

Roof replacement. Very professional. Respectful of my property. They arrived at 7:30 am and…read morecompleted the job by 4pm. Roof looks fantastic.

I cannot recommend Three Stone strongly enough! We had them out to pressure wash and seal our…read moredriveway and my only regret is I didn't do it sooner! The sales person was polite and not pushy, and the crew was so so professional and nice. This was not an easy job and they took it in stride. The attention to detail was outstanding, they were total perfectionists! I'm adding two before has after pics so you can see what they were up against. The driveway looks brand new!

When we contacted Three Stone, we had high hopes based on their reviews and the word of a number of…read moreother neighborhood contacts who said they did a great job on their roofs/claims. Our experience was not the same. We worked with Three Stone to file a claim and they followed through on that part of the process; the job was to replace our shingle roof, metal roof, and downspouts and gutters. The roof went ok, with the exception of clean up (see photos attached of all the nails and metal shards). Throughout the rest of the project, there were delays, wrongly ordered material, lack of communication, lack of follow up, and length of time to complete the whole project. Similarly, the mess that has been left throughout the yard was just not been what was expected. The metal work took entirely too long (2+ weeks) and it was less than 100 sqft. The initial product delivered was wrong and we were promised three different days for install....didn't happen. They showed up on Friday, late morning, but couldn't finish because they didn't have a ladder. They didn't finish the flashing on the lower portion of the roof. They showed up late (10-11am) and then left early (by 3pm). I was also told that it would be no more than an hour and half to finish on the second day, but they ended up going into the third day (a Saturday), again which they didn't show up until late morning and were gone by 2pm... the only consolation was that it was finished. This was not an all anticipated or expected based on conversations with their "Specialists." Limited or conflicting communication, so many different people involved in the project, but it was evident that no one was talking to each other. The project is complete, but it took way too long and there were so many conversations to get answers.... And know that most of their communication is through text. Trying to get someone on the phone is nearly impossible. I could not recommend them for future customers, primarily due to the lack of communication or with the conflicting answers from so many different individuals. Just not a good experience. Further adding to this review of our experience: When Three Stone was suppose to finish the metal portion of our roof, we were unfortunately going to be out of town (this was due to their error in delivering the wrong material. It made it so that they couldn't finish when they said they were going to. Delays continued through the following week while we were away, and when we returned from our trip, they had left a large pile of debris on the front lawn. Additionally, where they dumped all the metal to install was on our lawn, which left dead spots in perfect squares all over the lawn. This experience was just poor customer service and extremely disappointing. They have our payment, so there is nothing left to do at this point. Could never recommend; limited communication, excuses, text only, and poor follow through.