Poor Craftsmanship I…read morehired Flooring King in December 2025 to sand and finish 535 sq. ft. of hardwood floors. The initial job was left with missing coating , bubbles, and a rough, sandpaper-like texture. When Javier attempted to "fix" it, the floors ended up looking worse, with bubbles trapped throughout the finish. Avoid this company and save your hardwood floors with another company.

Great company to work with for flooring and other home renovations. Javier is easy to work with. He…read morewants to please his customers. The company did an excellent job at a reasonable price in installing my luxury vinyl flooring and baseboards. The condo looks so much nicer. They had to install a subfloor to make the floor completely level. It is perfect. I would use them again and of course I highly recommend them for flooring.

I called the company after seeing the van on biscayne and made an appointment with the office…read morestaff. The woman was very kind and got me set up to meet with Andres. I rearranged mine and my husband's schedules to be present for his arrival between 11:30am-12pm on 2/7/25. My phone was on silent but my car was in the yard and we were anticipating his arrival. He texted me at 11:31 saying he was here. He attempted to call at 11:38. He did not get out of his car, come in the yard and knock on the door. The office called me 8 minutes after his call (he said he had "been here a while", but it was only 7 minutes). I told her I was here and let her know I was on my front porch looking at his car. I waved at him and hung up with her thinking she would text or call him to look at the porch about 25 feet away. Instead he pulled off. I yelled for him and even went into the street. I then hung up and called him and told him I had been here the whole time and asked him if he would circle the block and return. I also informed him that he should have knocked on the door prior to leaving. He then gave out a VERY AUDIBLE sigh (as if I was bothering him and not a prospective client). I was shocked to say the least. What company employee does this to a prospective client? I then told him if it was a bother then that's ok. He said "ok thanks" and apparently kept going! Wow. This is one of the rudest and laziest interactions I have had with a front facing company employee in some time. I thought management should be aware that this occurred and emailed them so they could consider how their client facing employees communicate with prospective customers. As a business owner myself, I would be appalled. Both of the women who called me were very kind and professional. However, I cannot say the same for Andres. If this is how Mr. Wood treats their customers, I would be afraid to use their service at all. I would also share this experience with my neighbors and friends. Andres also sent me a patronizing text stating "it would he would have appreciated the heads up if I wasn't going to be available. I think I would have appreciated the heads up if he wasn't going to even take the time to get out of the car. Would not recommend.

I had an excellent experience with Andres. I found them on yelp and I'm glad I did. The prices are…read morefair and the customer service is excellent. Communication is everything to me and luckily with them as well. Everyday they said they would be there they were there on time. They work neat and clean up after themselves. I would use them again and highly recommend them to anyone interested in doing anything regarding wood floors.

Randy and Floor Tech both came highly recommended! He was responsive and came out quickly to…read moremeasure, but never sent an estimate. I followed up twice--once I received a short missive saying he'd already sent an estimate and was in transit but would send it again, and nothing when I followed up again. I've checked my spam and I am pretty confident I never received anything, but even if I somehow accidentally emptied my spam and missed his message, how hard is it to re-send? I sent me two emails on 6/2 and 6/22 after his original 5/23 visit, so it wasn't like I pestered him or was impolite. Maybe my home is too small to be worth his time, but I just wish he had let me know.

I don't usually write reviews, but I was so happy with my new floors that I had to! The installer…read moredid an incredible job; every tile is perfectly placed, and the finish is just beautiful. It's amazing how much my space looks great and just with the floor replacement! My floor has now become my favorite part of my apartment studio

Prestige installations is the only company I trust for my tile work. Not only is Damian, the owner,…read moregreat at what he does but he is also extremely reasonable as far as pricing goes and offers quality service with a smile. He did my mom's floor and bathroom tile back in 2020 and he just did my floor, bathroom and backsplash. Keep out the outstanding work! If you want a great and reliable business, look no further!

Contractor did our flooring and did a bad job laying the tile. Tile pitching to the front door and…read morefloods when there is water. They damaged two of our doors and left the project. He was paid in full and will not correct his work. Do not use him. He has no license or insurance.

David at A1D is great at taking orders but the tile man that did the work, did a beautiful job…read more This standard bathroom was over $5000 and I bought all the tile. I thought I would get a quote for my stairwell to have laminate flooring put down. Six steps there's a small landing another six stairs and a medium size landing $2700 and I was told that he special ordered and made the laminate steps that I requested and gave me a big story on it. So I decided to get another estimate in priced it out at Floor and Decor in Kendall. They sell it right off the shelf. He's $1000 or better overpriced. His prices jobs high but doesn't do the work he subs it out just thought you should know. RESPONSE: David, there are a total of 12 steps not 14 steps with a small landing and a medium size landing. All quotes include demolition, insulation of new furring strips and flush stair treads (not the overlapping ones), materials and labor. There was no need for "custom fabrication of flush stair treads." (just fancy wording for the less knowledgeable) That is "standard" with ANY laminate job. And while we are on topic of standard. When ever I've had bathroom tile work done it always included finishing trim and drywall. I had the additional expense of hiring someone else to do that because you don't. And being that I purchased and supplied all the tile your cost was way out of line. Back to the stairs quote. The laminate is a 10mm from Floor & Decor not 5.5 mm "special order" that you are claiming for the Coffee cream. And the person hired is also licensed and does the work themselves with a helper. They are also a pretty successful business owners. The only difference is they are $1200.00 less then you are and included the top landing. The "second" floor hallway you refer to is a small in comparison landing, not in anyway a hall-way and no one in the right mind would quote two sets of 6 stairs and small landing and not include the top "landing" (not hall way!). David, your a nice guy and you've grown a nice business on peoples lack of knowledge. However, you are way over priced which I can understand since you need to pay your individual contractors (not full time payroll employees with benefits which is considered a misclassification on your part) as well as pay for your own time of "overseeing" a project. Your home address is your place of business sir. I know you have a business license but do you have a "Contractor's" license? Because your actually acting as a contractor. In any case, I wish you well but I don't like being taken as a fool. I only hope others price out jobs and double check your "expert" claims. I did and it was well worth my time. No malice just smarter. Kind regards David.

Called in to ask for pricing. Guy answers the phone, I send him a picture of what I want to get…read moredone. He tried to charge me 7.5 dollars a square foot to put flooring. I told him "Its a bit much" over the phone, he replies super rude and told me to go to craigslist to find someone else and starts laughing. This is the worst service I have probably ever received. Absolutely ridiculous. This man definitely does not know how to run a business.

Well, to start off my experience with JZ Star Flooring, Jaime (owner) and Company was hands down…read moresmooth and on point. Their professionalism was pinnacle from start to finish. I've dealt with many contractors over the years but Jaime and his group of guys were always respectable and kind in my home, always with a smile , on time , caring , clean and easy to communicate when I needed. They always showed up on time and finished the job even well before I imagined.I had a beautiful wall of large tiles put together so seamlessly that you can not even tell their is a grout line! Perfection. I am very happy and glad to have met Jaime as in the near future I'm going to ask him to install a floor for me because his work proved to me that they are excellent. Jaime also warranties his work which I feel good about. Jaime turned out to be a really sweet guy who is Not greedy but more of the type of person to make you happy first before anything ! If any of you reading the review need me as a reference ask Jaime and I will call you to give my reference. Don't hesitate to use this company the job will be done right and the cost is fair. He also answers phone calls and texts and doesn't keep you hanging. Another thing is that even though Jaime is an acquaintance he is such a good hearted guy if he called me out of the blue and needed help I probably wouldn't hesitate. So there you have an honest real live person review. Hope y'all get some good work done and I hope with this review Jaime doesn't get too busy to install my new floor. Thankyou , Paul 5 Stars!!!

We had such a great experience with JZ Star Flooring! They are so professional, responsive, and…read moreefficient! The carpet runner they installed on our stairs looks beautiful and is exactly what we wanted! Will definitely be using them again for any of our flooring needs!

We had vinyl flooring installed throughout the second floor of our home and custom vinyl stair…read moretreads done by Sawgrass Floors, and unfortunately, the quality of the work has been deeply disappointing. The flooring in my daughter's room is buckling, and the custom stair treads are cracking due to improper installation. The stairs squeak terribly, and all the mitered corners of the stairs are loose and coming apart. I have been incredibly patient, waiting for over a year for Sawgrass Floors to address and repair these issues. Despite multiple attempts to contact them, they are no longer responding and appear unwilling to stand behind their work. This has been an incredibly frustrating experience, and I regret choosing Sawgrass Floors for this project. I cannot recommend them based on the poor quality of the installation and their complete lack of accountability or customer service.

All the good reviews that you may see on this store were installed by me and my team, but after…read moreanother $17k plus hit I quitted! I worked for John for over a decade and after 13 years I cant take no more! Im writtting this review to warn future customers that the money he used to pay for your floors is gone! What he does is this: he will take your deposit, tell you that it will take weeks to get the product, Use that money to pay other things, hope that a new customer will come and give another deposit to pay for your product, but when that didnt happen he would hold on to my money and use that to pay for the product, and when it was time to repay me, he would cut part of it and push to "next payment"! By doing that the snowball rolled to more than $30k and now that he doesnt have that "bank" along him, be careful! I thought he was an honest man, even going against what a lot o people say about him, but after what he did last time (holding $17k from a job done at the JCC Pembroke Pines.)saying he will have to repay for a job done in August that a glue failure resulted in replacement of 1200 feet, which he tried really hard to blame me (when we both know he changed the glue we being using for more than 7 years to a glue $20 / a bucket cheaper to "try it out"). I even knowing it was not my fault said...its ok, ill replace the floor, but pay me for what you own me from last job, well he didnt! It was just an excuse to hold my money which he spent it already! So again....be careful, im not there to help pay for your material anymore!

We recently used El Rey Del Polish to redo the 1960's Terrazzo floors when we took over ownership…read moreof my grandma's house. The floors had been cared for but as we had solid wood baseboards and the tannins in the wood over years of mopping etc had leached wood tannins into the terrazzo causing some really unsightly brown staining. Basically every room along the edges there was brown stains that looked pretty gross especially when no furniture was there to cover or distract from them. Though it took a few follow ups to get a quote, we knew my grandma had used this company a long time ago so wanted to give them the chance to get back to us, and we were not in a big rush. The nice owner came out and quoted for the work which we thought was very reasonable and we were able to start work a few weeks later without too much delay which was very nice. The nice crew came and did their sanding, and worked hard for 2 full days on that (whole house is this flooring) but when they said they were going to polish the job to be done, sadly I was very upset as the stains did not improve much if at all. We called the owner and asked him to please suggest what could be done, we expected there could be some special chemical treatment or something perhaps as I did not understand why we wouldnt see improvement...surprisingly he sent the team back another 2 days and they re-sanded again (perhaps they went a bit deeper we dont know) - which made a big difference. The only thing that I wish is that they had realized they needed to sand deeper or more to remove the staining without my having to ask the owner to re-do, but have to give them full credit that in the end the result is about 75-80% improvement which I am very happy with. We will use El Rey Del Polish again in a few years time when it's time for a touch up.

I have to give one star to this company because the work they performed was not good at all!…read more Ricardo's crew poured all the polish material by the different sinks of the house, the kitchen and all the bathrooms including the bidets. All the rims are rusted because of the pieces of metal filaments that they use to polish the floor they poured them down the nearest sink they had available. Terrible and very careless job!. Be careful and supervise them all the time!. When they tell you they are finished, do not only look at the floors but to all the sinks in your house! Vivian Peraza