Have a rental prop in Vero. Tennant reported an issue with the washing machine lid not locking and preventing the machine from operating. Tech came out, removed two screws and adjusted the plastic clip, not the electric switch. Charged $138 without replacing the plastic clip.
I moved into the home a few weeks later and the switch was acting up again. Tech came out and said the switches can be a bit sensitive, kind of bent the lid to "make it work" and left. Still did not replace the little plastic clip.
The lid is acting up again and now that I live here, I went to repairclinic.com, ordered the $23 plastic clip, removed the two screws and replaced the plastic clip like the tech should have. Easy and works like a charm.
I am disappointed the tech failed to make this simple and easy repair using the correct parts. My gosh I figured it out in a couple of minutes and got it done. I do not think my expectations are too high for the $138 bill. This appears to be the level of service you get a lot in Florida. Come in, do as little as possible and charge as much as you can. read more