We ordered a sectional in September. We were told multiple times that it was the correct facing…read morechaise, and that it was still being processed by the manufacturer. However, after waiting nearly 5 months for our furniture, which is understandable because of covid, we were told our sectional had arrived. Only one piece had arrived and it was the wrong direction. We have been without a couch for weeks sense we were told it was here. Today they delivered the wrong chaise to go along with the wrong sofa. When we asked how we could fix their mistake we were told to "deal with it" and that they took responsibility for ordering the wrong couch but they would do nothing to fix the situation. After being told by the owner Multiple times it was their fault and they had not ordered the right couch, we then received a call from them stating that they never admitted to any fault. They then wrote a forged receipt with the sectional parts that they ordered on it to cover their tracks. Crooks.

I set an appointment up to have someone come and look at my sofa that is only a year old that I…read morepurchased as a 3 pc set from sturzen. I called the sayre location on elmira street and they told me they would have someone out on the Tuesday after christmas. Well no one showed up. I was ticked off. You don't set up a time and date and just not show for something like that. It's a family owned business. They should want to create a good name for themselves. They didn't even call to inform me before or after the appt. I called the towanda store January 6th. The guy told me that he could have someone come take a look "maybe tomorrow." I said "no offense, but I'm not going to wait around for someone to -maybe- show up. I have other things that I could/have to do." He replied telling me that it's not his fault. He didn't make the original appointment for me, and it wasn't his fault that no one showed. BUDDY I DIDN'T EVEN BLAME YOU TO BEGIN WITH FOR MY ORIGINAL PROBLEMS. ARE YOU THAT DENSE? Who I their right mind would wait around like that for someone all day long to show up. POOR CUSTOMER SERVICE. GET OFF YOUR ASS AND COME LOOK AT IT YOURSELF DUDE. My recommendations? Hmm.. well let's see... don't waste your time, money, and patience on these people at the towanda location. I get their all family but hopefully you won't get the rude "brother", never returning and I will point everyone I know away from here.

The best carpet cleaning I have ever had. Detail oriented, no rushing, complete explanation of…read moreprocedures and products used. My carpet looked better than it ever did and I have used several companies who just did not do the job that Oxi Fresh did. Will definitely use again. It was a pleasure to use a company whose technician cared about the job and was obviously trained extremely well - both in client care and pride in the work done.

OxiFresh Carpet Cleaning made my carpets look brand new. They brought them back from the dead. The…read moreservice technician, Cruz, was an absolute gentleman displaying unmatched professionalism. I HIGHLY Recommend OxiFresh Carpet cleaning service for any carpets and/or flooring cleaning needs.

Dwayne did an absolutely AMAZING job! Every stain was removed from our carpets. He was also very…read morecareful not to bring debris in the house by using shoe covers. He was friendly, courteous, respectful of our property (furniture), and explained how the process worked prior to starting. We are so happy with our like-new carpets! We will definitely be requesting Dwayne again for future services! Great job, Dwayne!!!

After waiting for a while called the company at 2pm after the rude and inconsiderate employee…read moreparked her van in the very narrow street blocking off the whole street for around an hour and refusing to move her van. After speaking with the company, they claimed that they would call their employee and have her move the van. This situation not only impeded me from getting to my house but also impeded multiple neighbors from going in and out of their own street. After forcing us to miss important appointments the employee decided to stop blocking the street around 02:30 pm. Not to mention we tried to talk to her to move to let us in and out, as well as it being illegal to block a residential street due to the possibility of emergency.

Matthew and his team arrived at my parents house in rural Susquehanna County. The house was in…read moredesperate need of a deep clean because my parents are elderly and unable to care for their house on their own at this point. The house is large and it was full of dust and dog hair. Matthew and his team spent over six hours doing a deep clean on the upstairs three bedrooms and two bathrooms. They also worked on the formal living and dining rooms. In the kitchen, the stove was scrubbed to sparkling brand new. They will be returning to finish the job that was bigger than we all thought and coming back biweekly to keep it maintained. I am grateful to know that my parents' house will be taken care of. It's a huge weight off of my shoulders because I live far away and I'm not able to spend as much time as needed to keep the house in shape.

I'm giving it a 1 because there are no "0's". Made the appointment 2 weeks in advance. no one…read moreshowed up.

I thought there was a slim chance that a service this affordable (compared to other quotes I got)…read morewould also provide high quality service. Never been happier to be wrong! They did a deep clean for us after several months without a cleaner and we have multiple pets. Alfredo got us on their schedule the same week and was very responsive. The results were fantastic, definitely exceeded expectations, and we'll now be using them for standard every other week cleanings.

5 Stars for Alfredo and the team at Independence Cleaners! I needed a deep clean and major…read morede-dustification of my home, and these folks did a great job. I especially appreciated their responsiveness in scheduling and clear communication regarding their arrival time, etc. And the actual cleaning was great!

Was very satisfied with cleaning of my carpets. Ed was very friendly and did an excellent job…read more This is my second time with Broome Steam Carpet Cleaning.

Broome Steam is tops in their field! I had an old wool carpet that looks new again. They're fast,…read morevery friendly and super at what they do. NO sticky film left. Carpet feels, looks and smells clean. Don't go anywhere else.

I have used this business 3 times in the last 4 years and am highly impressed. They are…read moreprofessional, courteous, prompt, efficient and friendly. They actually called ahead to let me know they were going to be 15-30 minutes late! Not many businesses care enough to do that. I would give them 10 stars and I highly recommend them!

I have used Ryan and his crew for the past 6 years and have had outstanding service every time…read more Always on time they manage to clear the pet stains everytime. Thankyou I have great respect for your wonderful service

have had them in the past and everything came out great today as it dries i still see the high…read moretraffic and stains coming back through where there wasn't anything on top of the stained area. The other two rooms came out great just a little disappointed in the way the main room came out, the stairway was not as clean as I thought it would be. The service man was considerate and kind and respectful of our home, he was fantastic, the results just were not as they have been in the past

WOW! had Bob & Art professional carpet cleaner do our rental house carpets, was so impressed how…read moreclean they came, New carpet 1 yr ago, renters left it looking like 5 years of use. Thank You. Highly recommend them for service. Dick & Sharon Witter.

Nevin did a great job on our carpets. He was very honest about what to expect and what services we…read moredid and did not need. The carpets looked and smelled so clean once he was finished.

Nevin is a one man operation and that's a GOOD thing in this case. Unlike many carpet cleaners in…read morethe area, he's not beholden to a franchise. He can use products that he finds that are the best. He uses the equipment that he wants to use because it works! You will find that certain pieces of furniture cannot be moved. In my case, my TV and the TV console were not to be moved anyway. Everything else was either moved out the way prior to arrival or moved and returned to their original place. We even moved the furniture around in one of our bedrooms. You can book online and you will get a price before anything gets done. Nevin uses a laser measuring "tape." It's more accurate in calculating square footage.I had to change my date and time three times. They were completely okay with rescheduling. You get an email a few days prior to your cleaning day that tells you how to prepare your home. It was quite helpful. When it came to cleaning carpet, this man has some of the finest equipment. Nevin didn't just CLEAN these carpets, he RESTORED them. And...the carpets are WHITE. Have you looked at your carpet, saw how matted down it was, and think to yourself it would never look plush again? Think again. My carpets look NEW again. Nevin has a great attitude and he doesn't miss spots. He's meticulous. Kind of a perfectionist. He's also a great time manager. I was scheduled into a 10-1 block. He was here at 10 and done before 1. He's definitely going to be coming back here. When we finally sell our house, I'll be recommending the new owners stick with Red Hot Carpet Cleaner.