Removed a big tree that fell after a storm. Cleaned up nicely after too. Great service!read more

Responded promptly, showed up when he said he would, gave us a reasonable estimate and did a…read morethorough job. We would use his services again.

Kenneth Littrell came promptly and provided a best price estimate. He was courteous, knowledgeable,…read moreand very fair. His team then came and took out four trees, performing their work quickly and leaving the drive and yard immaculate. The next day, his affiliate came and ground the stumps, taking great care to avoid irrigation heads and landscape lighting lines, leaving things neat and clean. Could not be happier!

I have dealt with this company twice. Once for a delivery of firewood and then to get a quote for…read moretree removal. My firewood was delivered and the person delivering it said that he was "short" and would be back to fulfill the delivery. I waited a week and didn't hear from them so I called their office. I said "I was told that I would receive the rest of my firewood... " I got a nasty call from the owner "Kevin" he was mad and basically told me off... I was pretty surprised and told him I would not be call them again. A few days later Kevin called as said "...he'd thought about it" and would deliver the rest of my firewood. .. next I'd forgotten about the firewood situation and asked for a quote to remove a fallen tree in my yard. Kevin office sent me quote to remove the portion of the tree that had fallen in my property (the tree was a neighbors' tree). I asked Kevin if the tree portion that had fallen on my roof could be cut and moved to the neighbors side.. could I get a new quote? Again, he let me have it!!! (just like to firewood situation) Kevin responded that he didn't need to be "nickeled and dimed" and I could forget using his services. Again, it took me by surprise with his response that could/should have been a professional (none emotional "yes or no" to my question) So a warning to anyone dealing with Arlington Tree Service and "Kevin" that he is ready to tell you off and add with a disquieting "have a blessed day" if he doesn't like it/you. So the moral to the story is to avoid at all cost calling this service or get ready to be told off by Kevin!

I experienced several large fallen trees during a severe storm. Contacted Tony Lafoe who answered…read morehis phone on the second ring and was at my rural property in a couple of hours to provide a cost estimate and schedule his crew. Speaking of the crew, three men arrived the next day and worked like a group of true professionals. Removed the trees including stumps, raked the debris, and departed leaving everything in beautiful condition. Fast, friendly, and reasonability priced, I highly recommend Central KY Tree Service!

Kasey and his team did a great job removing a large sugar maple along with the stump in my front…read moreyard! My interaction with Central KY tree service was positive from the beginning. Quick response for a request for estimate and timely communication throughout the process. The tree, the stump and clean up was complete in two days. I was concerned a bit because it was a large tree because there were houses and power lines all around as well has busy traffic on my street. Not a single mishap! I highly recommend!

Juan did a great job pruning my boxwood bushes. He is reliable and showed up as scheduled. He…read moretrimmed the boxwoods as requested. His pricing is also fair , good value. I highly recommend quality tree care service. Will definitely be calling them for any tree services again.

Never showed up for there estimate appointment. Tried asking if they were coming but no reply or…read morecall back. What does that tell you !!

Kevin and his crew did a great job taking down 2 big trees and one storm damaged one. All were in…read moretight spaces and they handled the trees and the clean up for a very reasonable price. Quick response and easy to work with. Several more trees will need to be addressed before too long and will definitely have KTS back to do the job!

The company is simply cheating. I called the company when I needed a tree cut after an ice storm…read morethis year. They agree to help. However, they never showed up. A week later, one person called (probably his name is Steve, but I might be mistaken) asking where I still needed help. I said no. The people who cut the tree were supposed to remove the cut branches. I was surprised when I received a phone call from the company a month ago asking me to pay for the services. I never saw anybody from the company. I do not know who removed the branches, the city, the people who cut the tree, or the company. I specifically said that I do not require their services. Yet, I finally received an invoice for $321.00. I have nothing good to say about Lexington Tree Service except they are fraudulent liars. I will pay the bill but advise everybody to avoid the company.

Since I've decided not to pursue legal action due to having very little time to do it I thought a…read morecustomer review would suffice. It doesn't get my money back but it might warn someone for the future. I am worried about someone else going through this. *if you don't want to read all this at least read my last statement if you have no experience with hiring anyone. This has been a stressful lesson to learn* I'm also including as much as I can but there's a photo limit but basically the highlights of the correspondence as well as us cleaning the debris left behind. He has said he'll take me to court for slander but given that I'm only giving factual statements of events here and customers are protected under the consumer review fairness act to give honest reviews I'll go ahead and give my review. I hired affordable tree care on May 28th to cut down a tree. Initially all went well. He surveyed the job, accepted it with no mention of anything else I needed to do. The tree went down. The stump left behind was 31 inches. A load of brush was left at the road and he stated it was within city compliance and would be picked up (fyi the city doesn't pick up yard waste if you hire a company to do a job). He said he would come back to finish the job and clean up the rest of the tree in the back yard. I paid him $894. The bank flagged the purchase as fraud so I paid him in two payments on cashapp as I felt terrible that his account has frozen and wanted to make the situation right quickly. I also kept constant contact with my bank to get his account fixed. The original purchase also went through though. So we effectively paid $1700. He did refund the second payment, eventually. Leaving us having paid $900. The city did not pick up the brush and stated that it wasn't in compliance. He still hadn't come back two weeks later with many excuses (seen in the texts) and reasons plus a rude judgment of my yard. The city sent me a notice stating that I had only a few days to get the pile ready for pickup. He still didn't come back. I hired two others to help me. We got everything in order as best we could (we are still cleaning it on our days off work) I requested a 20% refund for the undone work. You can see his reaction to that in the screenshots if you care to sift through them. I said I would take him to small claims as I initially intended to but changed my mind as I just want to be done with the situation and I'm tired of fighting with him. He threatened me with things that don't apply as well. *A contractors lien on our property even though we paid, and even overpaid at one point. (Maybe he thought I didn't know what that was?) *A libel case even though the statements I've made here are the true events of the past month, excluding my own opinions of being fair and honest. And given that consumers are protected to give honest reviews. *Something about a hazardous job that was never mentioned previously which I believe should have been discussed before the job was accepted because he is the professional and I am not. I admit my own irritation for the situation took a while to come around because I still trusted that the job would be completed. And also I simply don't like to argue. I only do it when it's necessary or in the defense of others although that's neither here nor there. My mother made a post about the situation that I made her take down as quickly as it was brought to my attention we well. Still trying to resolve the issues peacefully. I stayed in contact with him throughout because I was getting increasingly worried about fines, the grass growing up around the mess and needing to spend more to fix it all. And the city had issues with the limb pile at the road. I understand personal issues arise but in that case you don't keep money for services not given. That's my opinion anyway as I would never do it to others. I expect he'll be angry about this review as he's already threatened a slander case but I am not afraid of that so much as someone with less options and abilities being left with a mess they can't clean up and no more money to get help while racking up fines from the city. My aim isn't even to ruin anyone's business, but to warn everyone to take precautions and protect yourselves no matter who you hire for a job. I have no doubt the company is capable of finishing the work and they were pleasant until they weren't. I'm sure if you make it clear you won't pay until the work is done they would be completely fine to hire. The tree was cut down after all, the issue was everything that came after. It got quite nasty at the end unfortunately. With this I am done with the situation and hope that everyone else has a better experience. I'll leave you all with this if you've read through this far. Never pay an invoice until the work is completed to satisfaction and never trust that people will value you as equally as you value them.

Do NOT Recommend!!!!! they were hired to take down and remove one tree. they did some of the work…read moreand never came back. They left a huge mess that we are still trying to clean up. They piled the tops of the tree branches along the road tangled and cross crossed. the city placed a tag on it stating that it was not up to code for them to take it. the city also sent a letter to the homeowners stating that there would be a $200+ fine for the city to remove it if it weren't straightened up to code. Dewayne has refused to return and finish the work after he was paid in full. Do NOT hire these people. it has been nearly 15 days since the tree was taken down and they refuse to complete the job. A total waste of money. Just an additional note they lost two swingset anchors as well. all the pictures are of the mess they created. they do not deserve one star.

Nothing negative to say! Reasonably priced, got things done in a timely manner, polite, all around…read moregood service.

From the owner: Tree trimming cutting trees down removing brush read more

I hired them to cut several trees in different rental properties I own, they always did very good…read morejob, their price also are very reasonable. They clean after they done with their job. Their employees are very reliable & polite. I'm very satified with all the jobs they done for me so far. I'm highly recommended to my friends and all of them very satified. They done built up a fence in my friend's backyard in 3 days, it looked very nice! They can do lanscaping, mow your lawn or cut the trees. I always make sure to hire some company has insurance. They have insurance. If you need any lanscape , fence or cut trees, they are the one to hire!!! I'll hired them again, if I needed something done!

The company is simply cheating. I called the company when I needed a tree cut after an ice storm…read morethis year. They agree to help. However, they never showed up. A week later, one person called (probably his name is Steve, but I might be mistaken) asking where I still needed help. I said no. The people who cut the tree were supposed to remove the cut branches. I was surprised when I received a phone call from the company a month ago asking me to pay for the services. I never saw anybody from the company. I do not know who removed the branches, the city, the people who cut the tree, or the company. I specifically said that I do not require their services. Yet, I finally received an invoice for $321.00. I have nothing good to say about Lexington Tree Service except they are fraudulent liars. I will pay the bill but advise everybody to avoid the company.

LTS was hired to trim trees on our fence border. They broke a wood framed raised bed box which they…read moreused to stand on for trimming . The trimming created a wavy, not straight top. The foreman came to my door to offer to sell me some wrought iron similar to some I own. He commenced showing me his antique items. He did not supervise clean-up. As they left, my husband said they needed to clean up the trimmings. They did pick up some but threw the limbs and sticks in my compost. They did not clean up on my neighbor's side. My husband spent 1.5 hr. cleaning up and emptying the debris in the compost. We called to speak to Mr. Stinnett but he was unavailable. We requested that he call back. He didn't. We called a week later. Same thing. and again, a week later. Same thing. We called today and he was "unavailable" but when my husband noted that he seemed to be permanently unavailable, he took the call. He apologized for the poor service and said we could get a big discount if we used them again. Why would we use them again?