I didn't get any photos!!! But you know what we had a great time for date night. The food was actually good and fresh out server was the bar tender she was good working the whole bar and still making us feel served. The games worked and they were all fun!! I definitely recommend this place. Parking is best if you could find a spot all the way at the top and walk across the bridge. Also I suggest trying to come during the week around 10 if you want to do a date. It wasn't MY kids there. read more

Ruined my son's 4th birthday - terrible service and shady billing Took my family to Natick Dave & Buster's for my son's 4th birthday - 4 adults, 2 toddlers, and an infant. What should have been a fun celebration turned into a frustrating mess from start to finish. First, we waited over 20 minutes for a high chair. Our server, Rebecca, she stood at the edge of the table asking other 1 table over to speak louder, brought us wrong drinks and blamed it on "the new girl," then made us pass full cups down the table which spilled everywhere. No napkins were given. When we asked about food/drink specials, she said there were none. but I googled and found 50-cent wings right there. We all ordered wings and fries, plus a well-done burger for me. Food took forever, and when it came, multiple wing orders were wrong and my burger was completely off. She blamed the kitchen. We asked for honey mustard on the side - never came. The worst part was the bill. We asked for 3 separate checks - she gave us one $193 check, then split it but added gratuity to ALL three checks. Even worse - she counted our INFANT as a 7th person for gratuity. That is absolutely disgusting and unethical. She also charged us for the free birthday sundae they offered for my son. When I questioned it, she got rude. We had to ask for manager Thanos, then finally the Black female manager helped fix it - but the whole bill correction took over an HOUR of our playtime on my son's birthday. Completely unacceptable. I get that people have bad nights, but charging gratuity for a baby and blaming everyone else for your mistakes is just wrong. Stating our party size was 7. We came to celebrate and left disappointed and disgusted. Will not be coming back. Let's see if they do the right thing and the manager Josh reaches out to us. read more

I love this Dave & Busters it's very cool. The staff a super cool too, specifically the bartender that was on the shift that day. She had really long curly hair, very nice woman so nice I kept imagining she was talking to me in the southern accent. They have a lot of cool games, as well as all the classics and every Dave and Busters. But they have the Hungry Hungry Hippos, and for 20 bucks they have a human claw machine which is really cool. It's very spacious and it's inside the mall you wouldn't think that but it is it's huge. It might be the one that I start going to more read more

I love that this Dave & Buster's is actually in Natick Mall! Makes it super convenient without having to go outside. I feel like this location is a bit smaller but still had all the games I love to play. I had a little bit of an issue with one of the games I wanted to play, in which we had swiped the game card twice. The first time, we thought it was user error and the second time, it took our game credit away and none of the buttons lit up to allow us to play. Fortunately, we were able to get our credits refunded from those two swipes immediately once we notified staff. Great place to go to just chill and have a fun time! read more

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"The rush of your lips, the feel of your name The beat in your heart, the devil's arcade" (Bruce Springsteen) When our grandkids knew we were coming up to watch them for a long weekend, one of their first requests was that we all take a road trip to Dave and Busters. I haven't been to a D&B since a work function maybe 6 years ago, so I was looking forward to another D&B visit. The kids already had their Dave and Busters cards, so upon arrival our first order of business was reloading their cards at the self-service kiosks. $35 apiece gave them 187 chips to spend on their favorite attractions. That's easier said than done because there were literally hundreds of games of every description to play -driving games, shooting games, arcade games, basketball, baseball, air hockey, VR, ping pong, and billiards just to name a few. The kids had a blast, flicking those joysticks and smashing those buttons, and accumulating those prize tickets. We refilled one card, because it got depleted so fast, and popped in another $24 for 115 more chips. I thought the space was clean, neat, and well lit. Unlike some other Yelpers, we didn't run into any broken machines and the pay kiosk worked flawlessly. Since the thought of letting their prize tickets accumulate on their cards was a foul suggestion, the kids used up all of their tickets on some questionable prizes (plastic vampire teeth anyone?) that made both of them very happy. All in all, we had a very enjoyable visit to Dave & Busters. read more

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This is a great Dave and Busters located in a nice mall and location. The ambiance of the arcade is fun despite it being loud. You get used to the loud after a while. The games are super fun especially with kids. Highly recommend going here with older kids and family. The food is standard Dave and busters food. D&B food will never wow you but it is solid bar food and wings. As always, this location is a great place to watch the various sporting events taking place on all the TVs. The only drawback to this location is that it doesn't have my favorite game, Kung Fu Panda. Otherwise, a great all-in-one spot to bring friends and family for games and fun! read more

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My 3rd time here in Natick. Still not any better. Been seated for about 15 minutes. No one has asked us if we want anything to drink. Much rather hang out at end of bar and talk and laugh. Few servers staring right at me now laughing. Manager with long black hair and blue shirt has looked over several times. She has not done anything. A server with green hair and male and an older woman with her hair in ponytail and glasses just having a good time staring over here and laughing. Other tables being served. Still servers walking by still no service. This is ridiculous. Another server walk by. Still nothing. WTF!! read more

Usually at the braintree location but popped in here after hitting level 99! DB layout here is more of a big open box with bar, television for all the sports you can handle on the right side! They have most of the same games. Some of the basketballs in the hot shot style games are pretty flat, or stuck but playable. They do have Pump it up dance game for those who seek that style. Prize section is in the middle straight ahead when you walk thru from the garage side entrance. I had an issue with one of the games and the manager and staff super nice, took care of it and refunded the credits to my gaming card or super charge coin card. Mario kart 4 person racing, shooter games, a lot of VR games, and the ticket games. Wish they had cuter plushy claw games: Overall happy experience on a Sunday night ! read more

I'm going to have change my review purely on the restaurant/bar portion. I love this D&B, I come once a month and the games are always a blast. The restaurant sucks. Don't get me wrong, the food is pretty good and the bar can be a good place to catch the game. The service is terrible. Today there was no host for 10+ minutes so I went and sat myself. Waitresses standing around and clearly igorning me. 2 of them walk by and service the table that came AFTER me. They walk by and ignore me again. This is after waiting for another 10+ minutes. This isn't the first time something like this has happened. Seriously get it together guys. read more

A fun experience for kids and adults alike. We went for the first time with my 5 and 2 year old nephews and adult family, and we all found activities to do. Lots of options and food also was pretty good read more

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food and waiter was amazing, dinner was ruined by the manager coming up to us and saying the food was coming out late( it came 3 minutes later) then asks if we need more drinks, I say yes please with 1/3 of my drink left and she tells me I can't have two drinks at once so I down it and order another. the second Drink never came and had to eat my whole meal with no bev? read more

The Terminator VR made me write this review. The game was brilliant! VR at Dave and Busters is really new and haven't seen it before. It cost $6 per person but it was only for a short period of time, around 5mins. Still loved it! This is my fifth time visiting this location. It's a really nice place to hit when you are bored. read more

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Not much of 80's arcade and it's not really for adults...more for families. Only it's perfect for sports events on TV.

Food is awful, very very watered down drinks. Unusual wait time. Food is probably full of cancer causing carcinogens. Coke tastes like paper plates. Service is bad, Christ has risen again. The ambiance is nice, it's loud, but welcoming. read more

Dave & Buster's Natick - Paper plate coke. - Sports Bars Near Me - Natick, Massachusetts

We have a Dave and Busters in Woburn that is closer to where we live, but we had just finished our time at Level 99 so we hopped in for some quick video snd VR games. This one seemed smaller and a little more used than the one by us. It was busy, as they always are, but I didn't see the same variety of games here. It was fun, just not what we were used to. read more

Went with my grandson for a family outing. It was great. Ate lunch first and it was delicious. pizza had great flavor crisp and crunchy. Grandson had a good sized fresh cheeseburger. Wait staff was great, very accommodating. The game area was bright and lively, grandson enjoyed all the games. The noise level was high, but kids didn't seem to mind. read more

I generally like Dave & Buster's and have been to a few of these over the years. It is somewhat of an adult version of Chuck E. Cheese's. They offer a wide variety of games, a full bar and a cross between bar food and basic comfort food. It's a good place to hang out and play some arcade games, for a teen birthday party, etc. Would I suggest dining here based on the food experience? Not so much. But for an evening of entertainment, games, drinks and snack, it's a fun place. The Natick location is new, spacious and clean (in the Natick Mall - top floor of old Sears location). We did not try the food here, as we had already eaten a mediocre meal at the Temazcal Tequila Cantina. In retrospect, we probably could have had comparable or even better food here. read more

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Huh, I didn't know that there was a Dave & Buster's located at the Natick Mall. I discovered it when I was making my way to Eddie Bauer's to make a return, and I ended up parking by Lord & Taylor's. The entrance to Dave & Buster's is located on the upper floor of the mall by the food court, with a walkway leading to an upper level of the parking structure. I wandered around inside a bit and found it a bit more spacious than their location out in Braintree. I liked how the prize area listed out the pricing for their candy prizes. And I guess I now have enough tickets accrued for 3 deluxe appetizers should I wish to go the redeem for food route (750 tickets for Boneless Buffalo Wings, Asian Chicken Wonton Nachos, Chicken Quesadillas; 1000 tickets for Cantina Nachos, Pepperoni Pretzel Pull-Apart, Avocado Toast with Mexican Street Corn; 750 tickets for Triple Layer Chocolate Cake or Cheesecake Dip). read more

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I went with my colleague a couple of weeks ago for a team party. The party was well organized and the staffs were friendly and welcoming. The lunch service was OK and the food was not that great. However, the staffs at the bar counter are quick and responsive. Coming to the games, there are lot of arcade games for different age groups. Most of the games were fun especially the Dance on the Floor, skiing. The games was really good and fun to play, especially the Virtual Reality (VR) one. The staff at the VR area was friendly and helpful. She even suggested the best VR to try. I tried Jurassic Park and Men In Black (MIB). Jurassic park is the best. Payment for VR: I remember purchasing a power play on my Dave and Buster's card for the VR game (appx 6$ per VR game), the regular recharge won't work I guess. However, I do not exactly remember why I was asked to purchase a separate ticket. I would suggest you to check with the staff at the reception or at the Redeem shop before you make a purchase or recharge your Dave and Buster's Card if you're planning to take a ride at VR. read more

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Service is very poor. I'm just writing this review incase anyone else cares to see if they experienced the same poor service, or are curious about what the service is like for the adults here: I never go to D&B, but only came for my little sister's bday. My mom and I wanted DRINKS, nothing more. A server apparently told my mom they would be back. 15+ minutes, never came back. We ended up leaving to Cheesecake Factory. We came back to D&B AFTER our dinner at Cheesecake, so the kids could play some more. Mom & I sat the bar. a bartender greeted us, saw us sit at our seats, but never came to serve us. Another bartender walked around. These bartenders give a vibe of just wanting to serve people and get them out their face type feel. I don't see any bartenders interacting with customers. No one is really smiling, it doesn't look like they're happy to work here of care about their service. We saw a couple who had to wave down a bartender who was literally 3 ft away because he was conversing with another bartender. So... all's to say: don't expect much. read more

While Thai place can be fun I have to say that recent visits with our grandchildren Have been disappointing and frustrating. Too many games don't work. The recharge station took our money but out nothing on our card. So we had to go do it with staff who explained that the charge at the kiosk wouldn't go through. Of course it did and I was therefore charged twice. So do I bother fighting with the credit card company. Do I go back to D&B where they won't be of any help. I think the answer is I don't patronize them anymore. Update: I heard from D&B and they asked me to contact their customer service dept which I did last week. No response. So I guess that answers my question about visiting them again if they don't even respond to customer feedback they request! And another follow-up. Last one, I promise. So I finally heard back from customer service They told, we can't help. You have to take this up with the store, which is what I originally did. So good luck D&B. One day I will d plain to my two grandsons why I no longer take them to your business. read more

Love the games, the atmosphere, and the location until you go to the front desk to redeem your tickets. The woman who scanned our tickets looked absolutely miserable. Rude and quite obvious she did not want to be there. Unfortunate to end the positive experience on such a sour note. This won't stop me from going to the venue but will avoid going to her line if it means letting people cut in front of me. read more

My son was off from school so I took him for an early lunch and some games. Everything was clean, the staff was friendly, only a couple of games were out of service, nothing horrible. The food was good, we only got a couple small meals for lunch and played some more. My son and I had a great afternoon read more

Visited a few D&B and out of all the Providence original is the best, since its laid out a bit better. This location is ok, we ended up eating in the dining area and although its large, its still hard to forget this used to be a Sears and the dining area is most likely in the Appliance and clothing section. The menu here has gotten smaller, bunch of bar food, burgers, sandwiches and entrees. The food is ok, salads were good, Nachos were ok except for the cheese, fries were good and burgers looked good. Service was decent and attentive. Prices here are ok, but its a bit odd they got rid of the free chips If you dine here option which was allure of dining here at all. I still am not a fan of this layout or this location but its much better than Braintree. read more

Just horrible. They have no idea how to do take-out orders. Missing items, MORE missing items, and food just thrown into the bag without an adequate container. Stay away. read more

I came here with my wife for a fun night out as we wanted to try the Dave and Buster's in Natick, instead of their Providence location, which I have already reviewed. The first thing I noted was that the Natick location seems larger than the Providence one, and that extra space is not wasted as they have many VR and "seated" video games, in addition to other games that you'd expect to find in a very modern arcade. The restaurant area is reasonably sized and the service here was not what I have come to expect from Dave and Busters. Our hostess took us to a table at first, but we wanted a booth, so she took us to an open one and it is here that our Dave and Busters experience began. She pointed to a round sticker on the table, featuring a QR code to order our food, which wasn't in line with my expectations, as I am used to a server especially when I go to a restaurant. After trying to order the "new" way and not having much luck, a server came over after about 10 minutes with menus and we ordered our appetizers and food. He was relatively good, but it was clear that he was new, because he didn't ask many questions while he was taking the order, but instead opted to return five times to ask clarifying questions about the food we ordered. The timing of the food wasn't all that good either as we were only halfway done with our appetizers before our entrees came out, but the food was good at the very least. If you are watching what you eat and you decide to come here, be prepared to do some research, because much of what is on offer is very high in calories, sodium and fat. There are a few things that are not, but I would recommend going online and looking at their menu's nutrition information before you walk in the door. The food and drinks were good and well-made, and our server was reasonably attentive, so that part of our D&B experience was a good one. The problems with the experience though were constant throughout our experience, which is the NOISE level here. Though it was relatively quiet night, the noise level is very high, necessitating our server to repeat much of what he said because I just couldn't hear him. On top of the noise of the games, the many TV's and the patrons, it was just too noisy to enjoy a meal. After dinner, we sampled a few of the games and though the games were good, many were of the "ticket" variety, of which I personally have no interest. As a kid who spent a fair length of time in arcades in the 70's and 80's, I go to arcades to experience the games, not to earn tickets. There were lots of shooting games and many modern games, along with a few retakes on some classic games. All in all, the games were OK, but there should be more variety of games for everyone. All in all, the D&B experience was an OK experience and I felt that they earned the 3-star rating that I gave them. read more

Games: a couple were out of order just 3 days into it being open, but at least they were labeled as broken. Fun time for a date and with kids. We've done both and had a great time- not too busy at night, better than expected. Food: Yummy food both times we went. Big portions. A little slow service the second time we visited. The waiter was new he mentioned. He didn't come by to refill drinks, but restaurant wasn't very busy, so not sure what was going on. But the food was good, and beer was cold. read more

Dave & Buster's Natick - Sports Bars Near Me - Natick, Massachusetts

Online says open till 1am, last call was apparently 11:45pm, no notice. Server came over to ask if we needed anything else at 11:47pm and did not allow for another order. The guy next to us had a full meal and a full alcoholic beverage. The manager on the side of the bar was "discreetly" vaping in the venue. Not exactly a good experience. Hope the next one is better. read more

Fun place for kids to have fun as games are great! but for food stick to the burgers. We ordered the truffle fries, which were loaded with salt so we couldn't eat them. Pasta dish just pass, the hot dogs pretzels again had salt on them so passed. Korean ribs also very salty. So if you like salty food then it's your place! We might just had an overly eager salt shaker cook that day but overall we just stick to the burger when hungry. read more

This is an ok place if you're looking for entertainment- play some games, win prizes that cost more than they are actually worth, etc. However, don't bother eating here. We made a reservation for 7 people at 6pm. We checked in at the host stand at 6pm. We stood there and waited...and waited... and waited for another 30 minutes as others with large parties were sat. There was no acknowledgment that we would be sat soon or even that we were standing right there. When we were finally sat, more waiting ensued. Other parties of 6, 4, and 2 who were sat after us in our section were acknowledged, had orders taken, and were happily eating appetizers. Not one person came to our table to say a simple hello, maybe bring us some water? Take drink orders? Nope, it was like we were invisible! After 40 minutes of just sitting at the table, we asked the person at the host stand for a server... no one came, another 15 minutes passed, we asked again. Honestly at this point, I was ready to leave but our kids were with us and I wanted to show some grace that it was a busy night and we could practice our patience... One hour after sitting, the manager took our order. We were all so thirsty and beyond thankful that we would finally have a drink. Just kidding! We waited another 20 minutes for drinks to arrive!!! I would have been thrilled for some water to start, but nothing. We had been at DnB for over an hour and a half and only had our first drinks!!! After that, the restaurant slowed down and our food arrived. Food was fine and everything would have been decent if we didn't have such an awful start. This was the worst service that I have EVER received. I set my expectations low for this place but man, they went below the low. Do not come here on a Saturday night. Don't come here to eat at all. Reservations don't mean anything and the staff is unapologetic if they don't serve you for over and hour and a half. All in all, we were there for 3.5 hours, ordered 3 apps, 4 entrees and two rounds of drinks. I am still baffled at how bad the service was! read more

Fun place to hang out as a family, friends or co-workers!!! Enjoyed the games they had. Their food is typical American food restaurant options but pretty good. The staffs were awesome! read more

Very fun experience with a variety of arcade games. Definitely a bit expensive, however, the ability to purchase a digital card makes the experience so much easier and efficient! Overall, fun atmosphere! read more

I really liked Dave and buster's. I had some great food and I won 5 Mario plushes! This is a pic of what I did with them when I got home! read more

Dave & Buster's Natick - Sports Bars Near Me - Natick, Massachusetts

Y is there are so many bad reviews this place has so many games and it's really fun you should come here

Brought my kids here to spend some time with them. I wanted them to eat before they play but that couldn't happen. They were very limited to none on services and servers. The server that was working kept passing our table without acknowledging us. Even though my kids have been waving at them to get their attention. I also don't know if it's self seating or assigned because there was also no host available. When we did see a server was looking our way. They quickly looked away like they didn't even wanna bother. I have tried time and time again on different days, hoping that it would be different. But I just find that I can never get service there. I'm not even gonna bother to try anymore. read more

Had a fun date night, but this location is now up to the usual Dave & Buster's location. The place is smaller than most, a decent amount of the machines were barely working if at all. One broke on us, and one of the basketball machines only had one basketball, when they're meant to have at least 6, and the big shot one had a net in tatters. Many of the games seemed old, like they were the castoffs from other locations. The hostess also didn't know the dining room hours, so we got sat and had to flag her down again after 15 minutes as no waiter came by. My girlfriend's first time at a Dave & Buster's, and I reassured her that others were far better. The place wasn't too busy, even on a Friday night, and easy to see why. read more

Food is very poor quality, overly salted. Very expensive on top of it. The games dont work and they say they credit you back but it doesnt show. Too bad because itd be a great place if they could use quality food and cook it normal. read more

Dave & Buster's Natick - Broken games!!!! - Sports Bars Near Me - Natick, Massachusetts

The food at Dave & Buster's made me lethargic and depression. I have had better tacos from a Tijuana street vendor and the diarrhea those gave me was slightly less violent than Dave & Buster's. The food wasn't that expensive by itself, but I had to buy an overpriced game card with it. Literally the only prize that you should win from a Dave & Buster's game is a dunce hat to give to the CEO of this poorly contrived company. read more

Dave & Buster's Natick - Unappetizing Rubbish - Sports Bars Near Me - Natick, Massachusetts

With no waitress food came cold and the expression martini tasted like day old coffee with no alcohol. This used to be good food. It is complete trash. The young lady who was a food runner was sweet. I felt bad for her. read more

This is a pretty nice Dave and Buster's! The front desk staff seems very friendly and accommodating when it comes to replacing lost cards. I spent about two hours here and played various games the entire time. It was a bit too crowded and children were running amuck which was pretty frustrating. Overall, we had a great time. read more

Dave & Buster's Natick - Sports Bars Near Me - Natick, Massachusetts