Do NOT eat here! They are an absolute rip off! My buddy and I stopped in on Wednesday for 1/2 price game night. We sat down to eat, and when they brought us the check, it was loaded with erroneous charges. The server kept leaving the table for extended periods to find out where the mistake was made. She brought us 4 different checks with 4 different totals. She rang up my $20 eat & play combo with a $4 coke and the check came back for over $30! Then they did the same to my buddy's check (he had salmon bowl and raspberry tea). The server tried to tack on a $5 fee for the game card that was supposedly covered in the $20 eat & play combo total. It wasn't. They held us hostage at our table for over an hour while they attempted to befuddled us with phantom charges. AVOID THIS PLACE UNLESS YOU WANT TO WASTE PRECIOUS TIME GETTING SCAMMED! ​ read more

I will start by saying this place is absolutely beautiful! It is spacious and all of the games were working. The best experience was the virtual reality game. It was a men in black game and it was so much fun. The reason for two stars was for the food and the staff. We sat at a table and about 15 mins later, no one ever came. So we got up and went to the bar. Bartender wasn't mean but didn't seem to be happy to be at work. We took our order. Like 40 mins later, someone came to the bar with our cold food and it was horrible. We got cold wings, cold fries, a $12 chocolate cake with whipped cream that was melted and falling apart because I'm sure it sat for so long before they served it to us. After we got our food, the bartender walked around a number of times and not once asked us if we were okay, if everything turned out good or anything. You know why he didn't ask? I'm sure it was because he didn't care. And we still left him an almost 35% tip. The bathrooms were very very very dirty. Honestly, we just wanted to go for some good food and a date night out and it was not enjoyable. Oh well. We won't be back. read more

See all

I came here because my bf is a big gamer!! And we had to pass time for the event to start. We got on the Python ride which gives you the effects of you're on a ride in a competition and it really moves and shakes super cool. Then we played several other games! And I beat him at two! I had so much fun at this location. We definitely will be back for date night again!! The customer service was good! read more

See all

Malcolm, Mike and Tyler were AMAZING! I hosted a group of roughly 50 college students here last Friday. We were provided the VIP room at no extra charge and assigned two assistants that would be our main POC for the entire 3 hours. We were also able to have a buffet that came with boneless wings, pretzel dogs, fries, cheese flatbread, and a few other items and unlimited soda refills. The assistants kept the drinks filled and often would bring out additional food and announce it over the intercom which was a nice touch. It took away me having to constantly chase the students around to announce more food was available. The room we were assigned too was big and included 8-10 round tables all with 6-8 chairs. I appreciated that the room was completely set up by the time I arrived and no one was rushing last minute to prepare. For our evening I also purchased unlimited game play cards which includes $20 to spend on any game in addition to for all games that would be deemed a pc or system game they were unlimited play. We had a ball and all for under $2000. Not bad in my eyes. read more

Dave & Buster's - New shuffle board feature - American Near Me - Hanover, Maryland

Food is okay, service was okay too, only really come here to play games, best to come during the week

Waiting on a Saturday night is expected. But sitting at the table as a party of EIGHT with no so much as a server acknowledging us is disrespectful. We sat and waited and weren't even offered drinks. The menu states an automatic gratuity to groups of 7 or more; do the math: 20% of nothing is nothing. It could have been 20% of a minimal $200 tab. Your loss! read more

First time taking my little ones to Dave and Buster's. Of course they enjoyed every minute of it. This location isn't as big but definitely gets the job done and you're able to keep an eye on the door, just in case you have little adventurers. The location is in the middle of the mall so expect chaos but even with kids running around the area was easy to maneuver. I was a little disappointed in my wings, they were very cold, like someone forgot to heat them up. Nonetheless. The wings were good and I'll know what to expect next visit. read more

Stopped here during a business trip. Service was very slow and food and drinks were decent but inconsistent (as far as speed). The Good. The portions are pretty large and overall flavor and taste was good (not great). The Bad. Some food came out within minutes. Others (mine) took over 40 minutes. Appetizers were out at different times which isn't a huge deal but main courses took well over 30 min. Appetizers were half eaten before we got any drinks (beer, mixed drink) and some were done eating before others got thier meal. The Ugly. If the waiter was more attentive (90 min experience that should have been 45) I would honestly give this 4 stars. The restaurant was not busy and he was all over the place and more interested in talking to other staff and girls than being attentive. Bottom line, it's Dave and busters so I wasn't expecting too much but my colleague insisted we go. It basically met my exact expectations. If a Ruby Tuesdays was had more TVs and was louder and had little kids running around everywhere. 2.8 stars read more

See all

Its loud, people are rude and the service is not great. All the tables are usually dirty and remain so which causes more time to wait on seating due to limited capacity. I would go elsewhere to watch the games. But, the food is decent. read more

Dave & Buster's - American Near Me - Hanover, Maryland

Service sucks many balls!!! Some ppl are courteous and some did make my experience good but others don't smile and just pass blame. I will not be back but they probably don't care anyway. To start the lady that brought out the food, spills a glass of water on the table then decided to walk away and not say sorry or bring anything to the table to clean it. Now sitting there with a wet table,ice and all...she says that's not her responsibility. Hey darling...u spilled it but not a single apology or napkin! That would have been appreciated... then I just walk into the bowling area and go to the bar and the bartender didn't want to serve me cause I was speaking to someone in the lanes. Like what!?! U want my money or not! I see not!! It's my bday weekend and I'm not in the greatest mood...thank ull but fuck ull! Not pleased at all. Service sucked... read more

Darn nice Dave & Buster's. I only wish I'd brought my nephews card with 200,000 points. Really expensive but some pretty awesome games. read more

Dave & Buster's - American Near Me - Hanover, Maryland

We used an all-day pass from a deal on Groupon. $25 for two people for unlimited play. Evidently it does not include all games, only those lit up with a blue light. All of the games we tried were operational and surprisingly for a Friday night not overcrowded. We waited about 15 min in the main line to obtain our game cards but otherwise no big delay in getting to the games we wanted. As another reviewer has warned, it's basically middle and high school students running amok here, and those who came with parents were largely unsupervised. If you're an adult and don't want to deal with that, go during school days and hours. The one cashier was super curt to other customers and to us, listening to her own music with her AirPods in her ear. We knew it wasn't an earpiece to communicate internally because other staff had actual earpieces. read more

Dave & Buster's - Curt female employee in the black shirt - American Near Me - Hanover, Maryland

Can't expect much from a place such as this for food. I ordered wings, however they were out. So they were able to accommodate chicken tenders with the flavor I would have had. The drink was very interesting. I asked for a margarita with sugar. They gave me pink sugar but it tasted salty. The service was a bit slow, but I'm sure they are just short staffed. The kids enjoyed their pizza. It wasn't too loud even though it's a game spot. We had fun playing games, except when we were charged and the game didn't work. read more

Dave & Buster's - American Near Me - Hanover, Maryland

See all

Not a bad place as far as location and they are renovating I assume to make it better but went there based on a deal my friend and his family received when we were told the "2 dollar beers during March madness" wasn't available due to the renovations. This was at the bar in the center of the gaming area. Odd, because the deal was available at the restaurant bar. 3 stars because it's not a bad space, it can get crowded which is fine, but that seems shady and not a great look. read more

Ate here for dinner alone around 615pm. Restaurant is clean. Staff is limited. The restaurant is not busy at all. The staff wasn't rude but not overly friendly. Not too attentive. The ribs did fall off the bone and the pineapple slaw was really good and different. The fries were fresh and hot. Plenty of food for the price. I might return or rather try another restaurant in the area. read more

See all

I had a fun time here but overally, I was very unhappy with the varied bar service. In total, I drank 3 cocktails and had a shot of Kettle One... and barely got a buzz. Also, the restaurant area charged a lower price for a drink off the menu versus the game area bar. One "Rose all Day" at the game area bar cost me $17 versus $9 for a blackberry smash at the restaurant area. Im sure different ingredients don't make the costs range THAT much. Another thing was the prize area sucked. For context, I'm in my early 20's and have been to D&B plenty of times while growing up... even with a few points/tickets, I could get some candy or small trinkets. The prize selection was terrible and very expensive. This location doesn't even have the center candy station. Idk what's up with that but the prizes should cost less for those who do not have a lot of tickets/ cannot reload their card to earn more. Lastly, parking sucked. Overall, I won't be back anytime soon. read more

Such a good place to waste some time while waiting on a friend to finish up an appointment at an establishment nearby. I have been to a few D&Bs and this one was basically the same. The only major difference in this one was that it felt on the smaller side. They crammed everything that you would find in a D&B but I think they are near capacity in terms of room. Not knowing that I would be coming to one of these I did not bring my card that I already had. I had to get a new one while in here. The pricing for tokens was not bad and the amount I got, kept me busy enough. The games vary dependent on your likes. I roamed around a bit before selecting a few that I thought I would be good at. We all think that we would be good the games in here, but in reality we all kind of suck at it. I hopped around until I used up a majority of my tokens. I kind of like how they use the card as you token holder and you don't have to lug around the tickets anymore. So much waste with those tickets and this simplified things. Definitely helped me out because I ended up winning a hefty amount of tickets. Going to the prize area can take some time and can be a bit annoying. Especially when you are just trying to look around and make a decision and keep getting like pushed along because other people want to look. I eventually picked out a few things and used a majority of my tickets only because I knew that I wouldn't be back to one of these any time soon. Decent experience, but definitely not a place I frequent enough. read more

Wednesday's are the best! Because it's half off all games. It wasn't crowded and there are sanitizing tables spread around. Everyone was wearing a mask except when eating or drinking. And there was social distancing being enforced. All of the games were functioning. But it was up to you to sanitize them before and after. It would have been nice to see an employee going around doing it but there were honestly very little workers there. I'd def return and make sure I bring more wipes to sanitize the games before n after myself since all they had was hand sanitizer. read more

Dave & Buster's - Face masks while gaming - American Near Me - Hanover, Maryland

Went to Dave and Buster's with some friends for a game of bowling. The pricing for bowling was a bit expensive but we still had a great time. Ordered the spicy Korean wings but they weren't spicy at all. Asked the waiter to switch them to buffalo wings but those weren't any better either. The wings were dry and there was no dipping sauce. Finally got some dipping sauce after searching for the waiter for a while. The drinks weren't any better either. Tried the dangerous water island punch but it tasted like water. The food wasn't really my thing. read more

Solid lay out for this location and great customer service. My daughter and we're in this place for over an hour! It was a weekday during "spring break" not crowded at all. We will definitely be back. read more

Food service was slow. It was a one hour for nachos. They did adjust the bill a little

It really is like an Adult Chuckee Cheese. Great for rainy days. Play some games, have some food, etc. We went on a Wednesday, which is half price game day, during the summer. We were there around 3pm and it was PACKED. I don't think I've ever seen it so crowded. But, even though it was crowded, we were still able to play a lot of games. Several of the games weren't working correctly and some took our tokens with no game. If you go tell someone though, they will refund your tokens or give you a free game. Pros: 1) Many games to choose from, including new VR games, such as Jurassic Park 2) Reasonable selection of "prizes" to spend your tickets on 3) Extensive Menu with lots of snacks, entrees and drinks. 4) Nice bowling alley (we didn't play but it looked nice and wasn't busy) 5) Pool tables (also not as busy as the gaming floor) Cons: 1) It is NOISY. I've been many times but this last time, I had a splitting headache when we left, but it also was the most crowded I've ever seen it. 2) The service for food is VERY SLOW. I'm sure it's chaotic for the servers, but from the time you order to actually get food. It's way too long. From the time we sat down, ate 2 appetizers and were able to pay was well over an hour, probably closer to an hour and a half. My daughter abandoned me to go play games while I waited to settle our check. I was amused because there is a sign taped to the booth that says if you're sitting at the tables, you need to order something every 30 minutes, or basically move on for other people to have the table. I was thinking, do we get free food if you can't serve us in that amount of time? I was in a row with 4 booths and we were the only ones in our row, but many of the tables were busy, as was the bar. We really enjoy the games, and it's a fun family place to go. I'm sure we'll be back, I just go knowing the food service is consistently slow. read more

Dave & Buster's - American Near Me - Hanover, Maryland

OMG -- absolutely HORRIBLE service. Saturday (9/23/2023), we had reserved a table for 10 (plus a highchair) for 2:15 pm to celebrate my daughter's birthday. We figured this was the best time on a Saturday afternoon to get a larger party served. Our daughter had 5 of her BFFs, and my husband and me, plus a couple who are good friends of our family and their toddler. We showed up, got seated, and I hurried to purchase $400+ worth of gameplay cards for the girls. We put in our order by 2:30, with the assurance from the service/wait person, that the appetizers and kid's meal (toddler) would come out first. I told the girls to go play, but to be back within 20 minutes. The girls came back, just as we requested, but no food. At 3:30, I had had enough. The service/wait person had not brought any appetizers, no drink refills, and now we were dealing with a bunch of hungry kids and a crabby baby. I went in search of our service/wait person. She had actually been reassigned to the desk selling game cards. What?!? She gave us a lame response that the ordering system was new and malfunctioning. WHAT?! In the meantime, the equally large party sitting behind us (also with approximately 10) which had arrived 45 minutes after us, were already eating. OMG I was angry. My friend and I went in search of the mythical "General Manager" who was supposedly working in the kitchen. He gave us another lame excuse saying that the order had indeed been submitted at 2:30, and that it was not unreasonable to expect a wait for a larger party -- at the time we were now 80+ min past us submitting our order. No, not taking that one. I wanted our food, and our bill to be reflective of our experience with this restaurant. And, I don't care what you get, please get some food, ANY FOOD, to our table. So they brought, appetizers we had not ordered (which I assume were re-directed from another party). They then brought none of the appetizers we HAD ordered. And -- here's the kicker -- they charged us for EVERYTHING. So, yeah, that was my story of spending over $1000 last Saturday (game cards $30 each for 10; plus entrees/apps for 10 people) at Dave & Buster's at Arundel Mills, and left feeling like the establishment TOTALLY reached into my pocket, stole the money, and completely disregarded anything close to customer service. STAY AWAY FROM THIS MONEY PIT. read more

Came in for an after work drink and to meet a friend. We sat at the bar and was served by the nicest waitress. I had to admit that I was skeptical coming here of all places for drinks but I went along with it. We decided to take on a few games. I hadn't done this in so long but I needed a good distraction. I had a lot of fun and got out of my comfort zone. Super fun games, great drinks and friendly staff. Would definitely come back. read more

Dave & Buster's - Menu - American Near Me - Hanover, Maryland

Service in the restaurant is always, always slow. read more

See all

Went here for a 5 year old birthday party. My cousin rented out the bowling alley portion. Let me first of say the location is nice! Its inside the mall, how much better can that get. This place is HUGE! Like its a really big Dave and busters, I did not even know they had pool tables and a HUGE bowling alley in the back! That was awesome! The reason why I rated this place a 3? The machines!!!!! Are a HOT MESS!!!! All the kids had trouble with tried cards and wrist bands. It kept saying "card reading error" way too many times. It took 3-4 tries each time we went to a game section. OMG! It was so annoying. The food was pretty good! Their burgers and fries and nachos were great! Their liquor drinks were pretty strong too! The prizes?! Selection SUCKED! Like 750 for a some surprise ball? not worth it lol And the prize room was basically empty when we went on a Saturday afternoon. Not stocked at all. I would only come here for the bowling and pool tables. read more

I notice other Yelp-ers based their review on the food service but my review is based on everything but the service because I did not order any food there. I personally think this is the best D&Bs in Maryland. There's a ton of games, a lot of space to move around (doesn't feel crammed) and a great location overall! I love Arundel Mills except for the traffic during the December holidays and long weekends to get there. Other D&Bs in the state are quite small and not well ventilated imo. Also, no games broke were out of order which has been my experience at the other ones. read more

Never been spoken to so rudely to by an employee in my entire life. Then asked to "take it outside", the waiter literally was threatening us to fight him. We ordered $60 worth of drinks from the bar then casually took a seat at an open table. A waiter then came by and poorly explained the table seating rule. It sounded like we had a 30 minute time limit, but what he was trying to say was we needed to order from him, in order to sit there. When we clearly did not understand, he was short, rude, and eventually started yelling at my friend and his girlfriend, which then escalated to him asking us if we wanted to take it outside. I will never come here again. I'm sure D&B isn't a utopia to work for, especially during the holiday seasons, but at least make sure your employees talk to customers like humans. read more

Great venue for the whole family - there is something for everyone. Arcade games, dancing, shooting hoops, a bar, billiards, and a room for parties. To play games, you load the power card with a dollar value. i.e. $40 gets you 250 power points loaded onto your power card. On average, it is 3-10 points per person per game. When you are done playing, you can redeem points from the games for a prize. My only complaint is it's always hot in there. If you're playing games such as shooting hoops or dancing it would be nice to have some air on so you're not sweating. I always dress in layers. I always have a great time and feel like a kid again when I come here. My key to staying eternally youthful. :) read more

See all

From the time we entered staff was extremely rude. My 3 year old son played for an hour and earned 435 tickets to pick a prize that was for 400 exactly and we get to the register and was told it's 450 and it was in the wrong place. No one would honor it after it was an error of the employees putting it in the wrong place apparently. After stating that I was gone make sure someone knew about how bad the customer service had been this evening the manager ended up honoring it after stating how he couldn't. Will not be returning to this location. Service was bad. No social distancing. No structure. read more

Dave & Buster's - This was the placement of these toy hands that they stated was 450 And in the wrong location. - American Near Me - Hanover, Maryland

Small maybe cause I'm from NYC where everything is just big! The food area is bigger than the game area. Are we here to eat or play games? Bartender yapped his mouth away but was very polite about forgetting our drinks. Cool chill spot come after 8 pm cause it gets a lil busy read more

If I could do 0 stars I would. Apparently they don't accept IDs that are up and down. Stupid asf. I'm a paying customer and obviously over 21. Scan my ID and serve my drinks. Don't recommend. Probably should find another spot. F them. read more

If you want to bring your family or a group of friends here for dinner and entertainment, go somewhere else for dinner. What you pay for and what you get arr not the same. We waited over 40 minutes from ordering to get our food, still didn't have silverware when it showed up, and had to send 2 entrees back because they were cold and inedible. I ordered the triple bacon burger that showed up overcooked and undersized. Ordered without lettuce but it still showed up to the table with a piece of it stuck to the bun after it was pulled off from the kitchen staff. Triple bacon burger..only had 2 half pieces of bacon and looked nothing like the picture on the menu. I understand food is made in the kitchen and not the waitstaff's fault, but after we ordered, our waiter was gone and was out of eyesight until after our food was brought out by someone else. Even when he was around, he wasn't very accommodating and didn't ask how we were doing. Polite? Sure. Attentive? Nope. Poor food and poor service. read more

Dave & Buster's - overcooked and under-sized triple bacon burger. - American Near Me - Hanover, Maryland

See all

I really like this restaurant, I can't seem to get enough of ordering from Dave's and Buster's. Standing ovation to the cooks! Job well done !! read more

Honestly I don't give the place 5 stars at all, especially the horrible service I had at the bar in the front by the games BUT I give Tonya 5 stars!!! She's quick, friendly and cares about your order and you as a customer! I had such a good time with HER! I'd be back just for her and a few other billiards tables!!! Management, do your job and give her a raise, because if not for Tonya, I would have been left. read more

I love that this was open on a Sunday. It's my night off. I came here and immediately sat at the bar in the corner. There were multiple seats between me and the next person. I ordered a drink and wings and they were all out to me within minutes. The fries were crunchy and just the right amount of salt. I order the Jamaican Mai Tai and it was amazing. I loved the ginger beer in it especially. Vinny is the BEST bartender. Ikea is also really nice! I stayed here for dinner, some games, and then for the Ravens game. I didn't want to leave. One thing I didn't particularly like was the nachos. Probably won't order them again. read more

See all

Never again!! I'd been here many timea before, but just realized it's been several years since my last visit. Today was horrific. First off, the bathroom was a hot nasty mess, like so disgusting I decided to hold it. I alerted a manager who seemed not surprised at all. We waited over an hour for food and then when it came out, the server who brought it out yelled at us because HE didn't bring out the right thing. I'll NEVER EVER EVER come back to this location and I advise anyone coming here for a meal to go somewhere else. A picture of the broken plate they served my kid his meal on. NEVER AGAIN! Update: A manager never came to check on us, even after I talked to one to let him know that we were not pleased with the lack of service. Hospitality 101. This place needs a major overhaul. I plan to call corporate today. read more

Dave & Buster's - American Near Me - Hanover, Maryland

Service and food wads absolutely horrible. I will never return back to this place. They charged us 10.00 for a shot of pineapple juice tried to charge for a cup of ice. The wings tasted like Pizza Hut , the burger was ice cold and the cups were filthy. There was even a lipstick on my glass cup read more

This place is HORRIBLE! Brought my kids here for their birthday. I ordered them this blue raspberry drink with so called light up straw and ice cubes, $4.99, drink comes, we're sorry but we are out of the light up straw and ice cubes. So basically they got soda with gummies. The manager offered us a discount instead of just taking them off the bill. The service is soooo bad! WTH do people eat here? Menus left on the table. And it took 15 minutes to get served. read more

Dave & Buster's - American Near Me - Hanover, Maryland

I'll start of by saying the location for this Dave & Busters is perfect, it's located at the mall so there's ample parking. The service at the food area is pretty bad when I went the hostess didn't make much effort to answer any questions and the service at the bar was very slow. The food and drinks are just okay but the area is perfect for watching sports because there are numerous very large TVs in the area. The gaming area on the other hand is a lot better, there are a lot of options but a little small. They also have a bar and seating area located in the gaming area. I would go back because I really enjoy the games but I'd definitely eat before. read more