Ordering take-out, we've had some bad experiences at other nearby BWW locations- but I keep trying because BWW is the only wing joint with thai curry as a sauce- This location had none of the issues we've experienced at others! I ordered 6 traditional thai curry wings & 6 buffalo to go, with carrots & celery bundle- food came up quick, order was correct- Wings were large, juicy, well covered in sauce- a problem with some of the other locations was dried out wings or minimal sauce, but this location did not have that issue- this will be our go-to location for BWW take-out Prices are a lot higher for a bundle of wings than other wing joints- but again only place to get certain sauces, so I tolerate it when the craving hits. read more

When I say our table service was fast. I mean fast. I did t get much but they had a great beer special so I got a $4 22oz pour and 6 wings. My daughter got boneless wings and fries. She ate everything she never eats everything. Clean ..... bathrooms clean. 10/10 for a chain restaurant! read more

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Not a good experience. We decided to get some wings after our movie. At the entrance was a sign that said "Seat yourself." Ok. That's cool. No problem. We look around and all the dining room tables have signs that say the table is closed. So, we go down to the bar where there are other customers sitting at various tables and the bar. We looked around to find any open table a mess and filthy or a sign that said the table was closed. There was a bar tender and a server who was wandering around. No one bothered to try to help us at all. We decided it was a lost cause and left. Went across the hall to Yard House where we got excellent service and good food. Don't come here. Rude, dirty and not worth your time. read more

They don't want to spend the money to have a hostess so they have a sign that says seat yourself. Then, they only mark half the tables they don't want you to sit at and play favorites about who can sit at those unmarked tables. After being moved 3 times we were told only the high tables were available, despite having an 80+ elderly lady and a 5 year old. Then, sat there for 15 minutes before listening to another lady complain and be seated in the area we initially sat and be helped while we still had not been acknowledged. Management is rude and a joke. I asked the manager if we could get a server and I couldn't even finish my sentence before she was raising her voice to talk over me and tell me we'll what could she do about it at this point. Rude. Unprofessional. Not sure why this place is even open to be honest. read more

My family and I visited the Buffalo Wild Wings at Arundel Mills Mall yesterday, and unfortunately, the experience was very disappointing. When we arrived, there were 4 customers sitting at the bar and dining area we empty. We noticed two employees sitting in one of the booths. We approached them to ask if we could dine in, and one of the employees, who identified herself as a server, told us to "hold on." We waited about 15 minutes without any update, so we asked again how much longer it would be. At that point, the server told us it was self-seating. We were frustrated because that could have been communicated to us right away instead of letting us stand and wait. When we expressed this, she gave us attitude and even told us we could go somewhere else. Things escalated when she shockingly insulted my mother, calling her a derogatory name. A shift supervisor eventually came over to speak with us, but by then the damage was done, and we no longer wanted to dine there. The way we were treated was unacceptable--especially the disrespect shown toward my family. read more

Won't be back. This place has gone down hill over the years . The service is horrible. My son and I came Saturday early afternoon . We sat in the bar area . Our server seemed to be flustered with the amount of tables she had . It took a good 15 minutes before she even greeted us and and took our order . Our food came out rather quickly however it wasn't hot at all. My son asked for another beverage and I asked for mayo ...::: neither ever came . Our server failed to check on us and the food just wasn't good at all. Won't be back . The place was clean and had a good location inside the mall ... but that's it . read more

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Actually 0 stars. Worst overcooked wings i have had in 50 years. I wouldn't even give the rest to the homeless guy down the block. 20 yr oldConcrete has more moisture in it than the wings from this location. How can meat be that hard and still pink? I want my damn money back. read more

The Day, November 22nd, 2024. It has been 2 years since I have "picked up the pencil". My daughter told me that in terms of these reviews I was "Winning the Big Three!." I am unsure of the presumed contextual relevance but it motivated me..... to buy a new pencil. If one of my family could find it within themselves to learn to love again, It would suggest that others in the family could do the same. Learning comes with growth and understanding, I understand things unlike I used to. Being Dry ~ Sweetie, if you're reading this... I was wrong, misunderstood, taken out of context, and clipped on podcasts sure. But I never forgot the message behind what you were trying to send, even if at the time I was not aware enough to understand it. I have ordered 32 Chicken Wings (Traditional, 4 different kinds with iterations of 6.) I ordered both Wet and Dry in terms of variation and flavor. But even the sauced wings were DRY AS BONES!!!!!!! (subtext) _ -indent- Has anyone ever offered you a piece of watermelon while you are blindfolded and your jerk friends only gave you the rind of that watermelon? These "Traditional" wings taste the same! Service ~ Was anyone home?? Seriously! I walked into a store with 20 TV's and only 1 person was home! This seems like the type of "Fraternity Bro" that just any girl would leave a family for. I waited 24 minutes my 32 wings, mozzarella sticks, and Chips & Salsa were delivered. Faking Promises ~ *i will preface off this review by including that the customer can exploit this note* I am unsure who is in charge of making MEAL DEALS at your restaurant or website, but the offer AS OF TODAY still stands. "ITS HAPPY HOUR" - The advert reads, which in its description explains the hourS! marked as 3-6pm. People hate your wings because they are horrible, not because they are stupid, like someone who mistake multiple hours with one. FandDADout! read more

I suggest going during Happy Hour. You can get some pretty good deals on shots, cocktails and appetizers. I recommend the Salsa & Chips and the French Fries with Salt & Vinegar seasoning. So good. The new Bourbon Glazed BBQ Wings have a great flavor. I do prefer my wings fried harder and then drenched in the sauce, so they won't be so soggy. I had great service from Marcia. She was so friendly, attentive and nice. read more

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Set your own self means clear your own table and get ignored ... been here for 10 minutes and no service and no one on the floor to get service. This place sucks. read more

Had a little birthday dinner for my son here. Haven't had a bad experience at this location. The air was on for whatever reason. So it made it a little uncomfortable but was able to deal with. I ordered the passion fruit nojito. You got a hint of passion fruit but not too much. Mainly lime, sprite and some mint. Still had a good taste. I love a good burger and the cheese curd bacon burger wasn't a disappointment. I'm normally putting fries on my burger but the cheese curds was a touch up from the fries to give it extra flavor along with the chipotle mayo. read more

Buffalo Wild Wings - Passion fruit nojito - Chicken Wings Near Me - Hanover, Maryland

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This place have the best wings and best Long Island ice tea. And with my girlfriend Shirley there we can't lose. Have not had a bad experience yet and a lot of TV's with the game on. Go Ravens. read more

No stars I ordered buy I get one 50% off two weeks ago and went to pick up my food I stood there in there lobby for 15 minutes before I noticed a young lady standing in there cook area eating I asked her could she get someone for the front she told someone I couldn't see and again I stood for another 10 minutes before I walked over to the bar to ask that nice lady for a refund she went and got someone who said he was the manager when I asked for a refund he said I had to come back at 4:00 pm when there was a manger there so I never got my food nor my refund from Buffalo Wild Wings and I will never be back!!! If this is the way you do business and you guys needed my 18.00 that bad I also called there customer service requesting my money back and long behold that never happened either I refuse to ever give them any business and tell everyone about stealing my money read more

Know what, it wasn't too bad. I was expecting much due to location and how busy they are. There's no hostess, so just seat yourself. Which is okay until you enter the bar and you can't sit in many of the tables. But we ended up sitting in the bar area and were waited on rather quickly. The food was okay and basic bar food, but suited us for what we needed in that moment. The service was pleasant, lots of TVs to look at. It was fine. My salad was fresh and crisp and deconstructed just like I asked. For a BWW, it was okay. read more

The wings are just trash. I requested plain wings not fried hard and guess what I got. Smdh. Instead of saying I will get that fixed for you it was well they have to fry them for 13 minutes. WTF. I'm done with this location because I do not have this problem with another location I frequent in southern MD. read more

Too bad there is no Zero star. I treated the kids to dinner last night. All of them had food poisoning! All night puking. What supposed to be graduation gift is turning into graduation poisoning. We are taking them to urgent care right now. And this is no fun. Called the restaurant to report only to get a rude manager on the phone that doesn't give a S... no sorry or empathy about the situation read more

My son just started working at Arundel Mills Mall about two weeks ago. On Sunday July 6th at 5pm he got off work and his dad came to pick him up. They wanted Buffalo Wild Wings for dinner so at about 5:15 my son went in to order both him and his dad's meals. While he waited he noticed some people were eating there that didn't get there food from there. Anyway once his number was called he got his food and started to sit down to eat while he waited for his dad to come in from another store. After a few minutes a young employee with a very nasty and loud attitude came over to tell him he couldn't eat in the restaurant unless he tipped. My son told her that he didn't understand why he had to tip when nobody was waiting on him he already had everything he needed and wanted. Now I must add that my son is very quiet. He doesn't like confrontation at all and he hates to draw attention to himself in anyway because of his weight and size especially when it comes to food. So he agreed to leave a tip but she walked off with attitude. By then his dad had came in to sit down to start eating with him and my son told him what happened but by then the lady had already went to get her manager. They both approached the table and told my son and my husband that they can't eat there they had to go. My husband said why and why was my son asked to leave a tip and approached in that manner. So with no further explanation she said that if they both didn't leave immediately they would call security and have them escorted out. My son and my husband are very quiet so they both were shocked as they never got put out of anywhere before. My husband refuses to eat here and wanted me to write this review because although I hate to say it they were racially profiled and it's heartbreaking that my child experienced this. I'm angry that they didn't get there names but I will never ever eat at this establishment again no matter where I am and I will continue to pass the word read more

We came here all the time before covid and have always loved it. We hadn't been back since last year when restaurants closed. They have all the covid protocols in place and my family feels very safe coming here. Pro tip: Order the cheese curds with a side of caramel! read more

I flew in from California and hoping to have dinner. The front door man wearing a head covering was very rude. He said he was not letting anyone in. He was acting like a bouncer rather than a greeter or host. I have never had this bad of a customer service at any Buffalo Wild Wings anywhere. read more

The only reason they are getting 3 stars is Erika our waitress was wonderful. The food barely one star. Had boneless that seemed like they had been precooked and were dry and hard. The loaded tots weren't bad but I would not return just for those. Very overpriced for what you get. They do offer a military discount. read more

Buffalo Wild Wings - Chicken Wings Near Me - Hanover, Maryland

Pro: multiple TV, friendly staff, clean environment, lot of parking space. Con: salty food, price, no host. After arriving at the Arundel Mills mall during the lunch time we were looking for a place to eat and someone in my party suggested we can to this establishment. Upon entering the store there was no seating hostess but a sign that will greet you stating to self seat but some area are closed off making it confusing. Once we were seated and after looking at the menu we decided to order the Mozzarella sticks, southern chicken sandwich that comes with fries, and the traditional+ boneless wings. The Mozzarella stick were decent and the sauce that came with it had a tangy taste that help elevate the sticks. The chicken sandwich was very good and the coleslaw was hitting on all cylinder. The fries that came with the chicken sandwich was a disappointment cause it was just to damn salty. The wings were also waaaaaaay to over seasoned with salt. I feel like my blood pressure going up and my kidneys shutting down due to how to how much salt was seasons on the fries and wings. Our male server( cant remember his name) was very friendly and attentive to our needs. All in all, maybe going to the food court would have been a better option. read more

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Food was fine, mild buffalo isn't my favorite but parm garlic is pretty good. 20$ meal deal is great. Potato wedges are also great. Ranch and blue cheese are kinda tasteless. Our table was dirty when we sat down but our food came out quick. Mid experience read more

I want to start with redeeming quality, and sadly there is only one: The manager really helped out at the end of our dining experience. Let me just say, I had a horrible experience. Our waiter dropped our food off and just walked away. We didn't get silverware, our food was wrong, the chicken tenders were rock solid. The thing that made me the angriest was we asked for drink refills four times and never got them. At one point I was tired of asking and got another waitress and when I explained to her that we were having problems with our waiter. She said "oh, your waiter is ______? Say no more" and walked away. We didn't even get the drink refill from this exchange. They clearly need more competent staff. If you're looking for a job, this might be the place to go. If you're looking for a good waiter, maybe steer clear. read more

Went here for dinner after a movie. There was only bar seating available due to the time of night. There was only one waiter for the whole area. He did a great job with everyone but it did take longer for things since he had the whole bar area. Management should have put at least 2 people for that section. I ordered the Frickles, which are amazing and my favorite! I prefer them with ranch than the sauce they come with. I also ordered a small order of boneless wings. Half was Parmesan Garlic and the other half was Honey BBQ. They were great! Very fresh and flavorful! read more

Buffalo Wild Wings - Chicken Wings Near Me - Hanover, Maryland

The online website doesn't work it take forever to get help and I am crashing out. And if I could give it less than a one star I would because they need that because I can't take it I came 3 times and it was a bad experience please someone help them. read more

People were willing to wait on a table at Yardhouse but BWs had hardly anyone there. Worked out good for me, cause, who really wants to wait for a table at a Yardhouse when BWs is wide open. Maybe it was new or something and people were willing to wait to try it out. Food was really good and fast. The bartender, Dane, was great. He was attentive and took care of me quickly. I agree with the comment about the lady who was supposed to be covering the tables around the bar area. She snubbed me when I was at one of the tables so I moved up to the bar. Glad I did. read more

My son and I went yesterday. Early Saturday afternoon and the restaurant was pretty empty. Was looking forward to my fav item, but they have reduced the menu and it's no longer offered. The waitress was nice, but the food was awful. My boneless wings and nachos were ICE cold. The mozzarella sticks were luke warm. The onion rings were ok. I liked the crispness of them, but the beer taste was overwhelming. My son had traditional wings and mac n cheese which he said were good. If I returned, I'll just get traditional wings and that's it. read more

Buffalo Wild Wings - Platter - Chicken Wings Near Me - Hanover, Maryland

Wors Buffalo Ever!! All tables says Cnt use in Service. With my family and cant even eat and seat in a good place. You need to seat yourself and Theres no seat available. No Staff! Worst Buffalo Ever! read more

I haven't been back to this location in a long time since my last review. We didn't come in this time but we ordered pick up and let me tell you how great the customer service was. Shoutout to Christine! I put in a pre-order for super bowl Sunday and as I was switching the location from white marsh to Hanover, the pick up time did not carry over and refreshed to ASAP. Can you imagine what happened next? Thank goodness I noticed pretty much immediately and called the store. I told them I just out in a big order but it's meant to be for tomorrrow. Christine told me that she'll check in with the kitchen to see if it was already prepared, and it was not. She told me they couldn't refund me, but will leave a note for Sunday 5pm which was when I originally wanted it for. Five minutes after hanging up the phone, she callls me back, and told me to call 15 min before picking up to make sure the kitchen was working on it, and to ask for Christine. At that point I was already feeling the excellent customer service. But guess what, I got to the restaurant 15 minutes before pick up since I was already in the area, and they just prepared the wings. Christine also double checked all the orders to make sure we didn't miss anything. It was truly really appreciated the amount of help she provided! read more

I am not sure if they were short staffed but they had sections of the restaurant they did not open and it resulted in an hour long wait. We ordered what we always ordered prior to Covid (it's been a while since we have been back I know) which was the chili queso, wings and tenders. The queso was runny and the chips tasted like it was fried in old oil. I had the same weird after taste with the tenders. The wings were still good. Our server as busy as she was, was attentive. I would give her 5 stars. The food quality has fallen very far from what it was in previous years read more

Buffalo Wild Wings - Tender platter - Chicken Wings Near Me - Hanover, Maryland

I decided to go back it's been a year or more. My son wanted mac and cheese and we were at dave and buster's. My complaint of luke warm food, wings not sauced all the way and just generally terrible bar food stands. Well I saw "new and improved" on the boneless buffalo wings. Tried them and there is ABSOLUTELY no difference , all they did was add a bit of extra chicken. They were are terrible as ever. Luke warm, tasteless, the breading looks like it's been sitting around for days. Look at the pic and see portions that are unsauced. Looks like nuggets that have been sitting in a freezer for 6 months. Utterly disgusting. The waitress was like yea all they did is give you more chicked but nothing at all was changed about how they were prepared. Now if you want a beer and watch sports , then great. If you want food that is in anyway good please i beg you go somewhere else. Green turtle is across the street is a huge step up front a bww. I'll never be back , my money is better spent elsewhere read more

Buffalo Wild Wings - Boneless buffalo wings, new and improved juicer and crispier - Chicken Wings Near Me - Hanover, Maryland

Update review: after 3 times of ordering on Tuesday, I've realized their wing quality really varies day by day... Last time I ordered, they were no longer doing curbside pick up. I had to go in to the restaurant, which is attached to the mall. AND the wings were so over fried the meat was hard. I won't be ordering for awhile now... read more

Buffalo Wild Wings - Parmesan Garlic, Lemon Pepper Seasoning, Mango Habanero, Asian Zing - Chicken Wings Near Me - Hanover, Maryland

Couldn't find my order despite my telling them every detail including giving all the names it could be under as well as order number, time I ordered, etc. (I explained I don't put my full name on apps) read more

I am very surprised this place has 2 stars. Gave this place two tries: 1st try: Went there with party of 4. Sat immediately during weeknight and place was about 25% full (if that). We waited 15 minutes to take order, 45 minutes for food, and 25 minutes after we finished eating (cold food) to pay bill (that's when we next saw our waitress). We had to change the movie we were going to see because it literally took so long, and it's a stones throw away from theater. 2nd try: 6 of us ordered takeout online. Of total we were missing 2 fries and order 12 wings. Of the wings we did get 2 orders were wrong sauce. Probably the 2nd worst restaurant I have ever been to in my 40 years. read more

We had great, friendly service for lunch. Food was decent and we like the lunch deals, but fries weren't fresh and the location could use a refresh, but wouldn't mind another visit. read more

The restaurant has no one up front, people cleaning empty sections but won't greet you or tell you someone will be right there. Every time I come here the service is just poor. Sad, place has potential. Maybe it's the management? Tons of people outside right now and the place is losing business. read more

Ok. So I get here to watch a UFC fight tonight right. Why is it that this place is empty. I get told that the bar section maybe open. The bar is crowded m3nawhile the table top section I have to wait 30-40 mins to be seat3d I. This section. Now mind you it's about 4 high top tables ai t being used and I watch3d two separate coupl3s leave from more tables. They expalination its 2 servers working tonight.? With all these job openings and people wanting a job how does a place have two servers working. Are you serious right now? This place is ridiculous. Now I know b dubs know when sporting events are happiness and this is the best you can do?.30- 40 mins for a high top table? And the place is half empty. This places needs to be shut down. read more

Ordered the Cheese Curl Burger. very disappointed. Told our server it was bland and unseasoned, she just said, "Sorry," and didn't offer a substitution or to take it off the check. She also didn't tell a manager that her customer was unhappy. Also, my husband ordered a Diet Coke. it was Root Beer. We were told that someone hooked up an old root beer line in the Diet Coke dispenser, although they don't serve Root Beer anymore. read more

Went there for dinner this evening on 6/22/24. First off the hostess was very kind and poliT and the waitress was awesome. We placed our food at 630 pm and at 720 pm still haven't received our food and all we ordered were wings. I decided to speak to waitress and stated not against you but it shouldn't be over an hour for food. She stated that the kitchen is behind cause there was only 2 people in the kitchen on a Sat night.I decided to let her know that they can keep the wings since it's been over an hour so I paid for the drinks. Another couple with kids got seated right away but no one even came to let them know that she would be right with them so they got up and left. Very SAD! read more

This restaurant is located at the HUGE Arundel Mills mall. The restaurant itself is loud and maybe they all are but this is our first visit. Waitress weave their way through tightly packed tables as fast and efficient as possible. I did sample a brew and a small was good size and enough. Our food was good and decent service. No complaints really. read more

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