I would give them zero stars, but you can't we booked this cruise and I'm not able to go on it…read morebecause this company canceled my reservation, not once but four times now I don't get to spend time with my family on vacation because of Dwayne Johnson they fired him, but it still does not make it right

All started out well with this company , I was booking a family cruise for 11 and my rep Patrick…read moreRagalan was very kind and completed my reservation on RCCL Oasis of the Seas for a quoted amount and on Mar 27, 2026 I paid the requested amount in full. After a couple of weeks I was reached by Icruise credit department that $143 was due on one of the cabins, after I was told it was paid in full, it was their mistake and I felt that after paying what was asked this was a penny ante way of getting more money . Be careful when dealing with this company.

Awful. Terrible. Unprofessional. The worst. Won't name agent. Awful experience. Bad attitude. Bad…read moreservice. She is not a happy person. It showed. .

Patti makes travel fun again!!! I used plan my vacations myself. These "plans" would sometime not…read moreturn out as I thought. - Now, I simply call Pattie tell her: when, where and who is going and she takes care of the rest. - I am loving traveling again. - Thanks Pattie O.

Horrible customer service. Wrote a very rude letter to my friend and I when I said spending $800.00…read morea night at a hotel was insane. Said I was probably used to staying at a Motel 6 and used Carnival Cruise line. Sorry Scott, you lost a client.

Wow. This is what out doubt the most knowledgable service oriented agency I have ever encountered…read moreHe is now MY agent No one compares and I am an experienced world traveler I was referred to him and was shocked because he got me a trip that was sold out He has amazing contacts

I had high hopes for MSC Cruises, but unfortunately, the experience was incredibly disappointing…read morefrom the start. When we arrived, our room wasn't cleaned, even though they told us it was ready. The sheets were damp, stained, and the entire room had a strong, unpleasant odor. Despite reporting it, no one came to properly clean or replace the linens. We ended up staying in a room that felt dirty, cramped, and honestly unsanitary. Service overall was extremely lacking. We struggled to get help with simple things like directions or the Wi-Fi, and staff either didn't have answers or didn't seem interested in helping. The ship might look impressive from the outside, but it doesn't live up to the visuals-it felt poorly maintained and overrated. The dining experience started off promising--my appetizer soup was great, and the waitress was kind. But the main dish, lasagna, was a disaster. It had the texture of mushy creamed soup, with no structure or flavor. For dessert, I ordered a cake that didn't list any allergens, but it contained nuts--which I'm allergic to. Thankfully, I caught it in time, but that's a huge safety issue. The islands were beautiful and they had some really fun parties and wonderful shows and activities, but overall I would say save your money. I rarely leave negative reviews, especially when it comes to people working hard in hospitality--but this felt careless and unsafe. Dirty rooms, inconsistent service, and serious allergy risks made for a miserable trip. Would not recommend.

Love this place! They go above and beyond to meet all of expectations. Ericka was beyond helpful…read moresolving our issues when booking when I thought all hope was lost.

Bottom Line: Friendly tour guide, reasonable price, decent scenery…read more Overview: Apparently, there are a couple Segway businesses serving the Delray Beach area, as of February 2011. I decided on utilizing this business, primarily because they were the most responsive of the two via email. Note that I had not been on a Segway in several years. My experience on a Segway prior to this was on one of the original Segways and was limited in terms of time actually on the Segway. One other note, I am biased towards Segways in the fact that I think they are a great way to see a city, if you are short on time and energy. I took a tour at about 2-3pm in the afternoon with two other people. My tour guide was Kyle. Training: I was quite impressed with the level of training the instructor provided us. He wanted to make sure everyone was comfortable on the Segway before we headed out to ensure we had an enjoyable ride. Generally, we had an opportunity to learn how to maneuver the Segway for short distances. We were also taught how to get on and off the Segway comfortably. We were later taken to a large plot of grassy area and allowed to ride the Segway at faster speeds and try some more "advanced" riding. Again, this just helped bolster my confidence on the Segway. I appreciated it. Tour: Our guide gave us the option whether we wanted historical facts along the ride or just wanted to ride the Segway and enjoy the scenery. We opted for the latter. I did later ask the guide for a few facts, and he obliged. Of course, I can't recall them now, unfortunately. We were given an opportunity to ride up along the beach, as well as along some of the dock along the inland waterway (what is that called?); I assume it is called a 'canal'. Tour Guide: I cannot say enough good things about the tour guide, Kyle. Very helpful and quite professional. If you like golf, you may want to talk with him about that. He might have some suggestions for you as to good courses in the area. He did mention that one of their guides was more versed in historical facts. I don't recall that guides name, but you may want to request her if that is the tour you are looking for, specifically. Summary: Although I do not have a whole lot of Segway tour experience, I was quite pleased with the experience I had with this company. I had a chance to cover alot of ground on the tour, and I would not hesitate to suggest this company for anyone that wants to tool around on a Segway in Delray Beach.

I'll be honest, I was really nervous about getting on this cruise ship especially after reading all…read morethe reviews after posting it. We initially booked this ship because of the location that it was departing from and the destinations that it was going to. Being a newer cruise line, there were a lot of things that they needed to fix and they were getting hit with negative reviews on social media. We took a risk and said it is what it is at this point. To our surprise, we actually had a great time on this ship. It was what I was looking for -- easy going, chill, with just enough options to enjoy yourself. The buffet is slim, but it wasn't bad. We loved the cheeseburgers and the pizza options here. I could eat plenty of it. Honestly, I'm pretty sure I had at least one a day. The rooms were surprisingly pretty nice. It was dustier than I would've liked it to be, but it's an older ship. Wish restrooms were nicer. The staff was great. Super friendly overall. Would I come back on this ship? For the price, maybe.

I took a five-day cruise on Margaritaville at Sea Paradise to celebrate my girlfriend's birthday,…read moreand overall, we had a really good time! The price was reasonable, the food was great, and there was plenty to enjoy throughout the cruise. The buffet in particular was better than I expected and had a nice variety of options. We opted to eat at the steakhouse a few times, as well as the sushi restaurant. We were happy that these options were available. There were a few hiccups. Margaritaville now charges purchases to your account throughout the cruise instead of waiting until the last day, and we had some issues with making payments on the account. My girlfriend's suitcase was also damaged during the cruise, which was frustrating. We also had a period where the air conditioning in our room wasn't working properly, and the room became extremely hot. Despite those issues, they didn't ruin the overall experience. We had a good time celebrating, and for the price, I think it's a solid cruise option. I'd definitely sail with Margaritaville at Sea again, I just want to try out some of their other ships next time!

They do not respond to requests on their site. If they provide any service it is invisible.read more

From the owner: I specialize in luxury travel to Europe as well as luxury cruises.read more

Right off of the beach along the main street is a small visitor information center that is worth a…read morestop. My eight-year-old daughter and I popped in and chatted with the friendly staff person. We were given brochures and my daughter got stickers and an impressive coloring book. They also had free coffee out. In the back are free public restrooms.