After reading some of the negative online reviews, I was skeptical of this company, but the price…read morefor the cruise I wanted was 1k cheaper pp than anywhere else. So, I did speak to Rod an agent there that assisted me. I asked him a lot of questions and he was very knowledgeable and out to get me the best deal. I also just paid a deposit and will pay the rest out before the cruise. Anyway, I'm glad I took the chance and judged for myself with Rod's help, I now have the cruise booked that I have been swooning over the past couple of months. There was not any hidden gimmicks or fees either. The advertised price included taxes and port fees. The only thing that wasn't included is gratuity but that's never included anyway, unless there is a special deal going on. Anyway, I would recommend giving ICruise a chance. They were solid for me!

Called to book a cruise and ended up with an irrevocable travel package. I was told I had 10 days…read moreto decide if I wanted the travel package but was charged the entire amount. Then I was told I couldn't cancel the travel package because I had booked a nonrefundable rate for my cruise( I was never told this would void my chance to reconsider the travel package) Very coercive tactics in sales.

Awful. Terrible. Unprofessional. The worst. Won't name agent. Awful experience. Bad attitude. Bad…read moreservice. She is not a happy person. It showed. .

Patti makes travel fun again!!! I used plan my vacations myself. These "plans" would sometime not…read moreturn out as I thought. - Now, I simply call Pattie tell her: when, where and who is going and she takes care of the rest. - I am loving traveling again. - Thanks Pattie O.

Horrible customer service. Wrote a very rude letter to my friend and I when I said spending $800.00…read morea night at a hotel was insane. Said I was probably used to staying at a Motel 6 and used Carnival Cruise line. Sorry Scott, you lost a client.

Wow. This is what out doubt the most knowledgable service oriented agency I have ever encountered…read moreHe is now MY agent No one compares and I am an experienced world traveler I was referred to him and was shocked because he got me a trip that was sold out He has amazing contacts

I had high hopes for MSC Cruises, but unfortunately, the experience was incredibly disappointing…read morefrom the start. When we arrived, our room wasn't cleaned, even though they told us it was ready. The sheets were damp, stained, and the entire room had a strong, unpleasant odor. Despite reporting it, no one came to properly clean or replace the linens. We ended up staying in a room that felt dirty, cramped, and honestly unsanitary. Service overall was extremely lacking. We struggled to get help with simple things like directions or the Wi-Fi, and staff either didn't have answers or didn't seem interested in helping. The ship might look impressive from the outside, but it doesn't live up to the visuals-it felt poorly maintained and overrated. The dining experience started off promising--my appetizer soup was great, and the waitress was kind. But the main dish, lasagna, was a disaster. It had the texture of mushy creamed soup, with no structure or flavor. For dessert, I ordered a cake that didn't list any allergens, but it contained nuts--which I'm allergic to. Thankfully, I caught it in time, but that's a huge safety issue. The islands were beautiful and they had some really fun parties and wonderful shows and activities, but overall I would say save your money. I rarely leave negative reviews, especially when it comes to people working hard in hospitality--but this felt careless and unsafe. Dirty rooms, inconsistent service, and serious allergy risks made for a miserable trip. Would not recommend.

Love this place! They go above and beyond to meet all of expectations. Ericka was beyond helpful…read moresolving our issues when booking when I thought all hope was lost.

Bottom Line: Friendly tour guide, reasonable price, decent scenery…read more Overview: Apparently, there are a couple Segway businesses serving the Delray Beach area, as of February 2011. I decided on utilizing this business, primarily because they were the most responsive of the two via email. Note that I had not been on a Segway in several years. My experience on a Segway prior to this was on one of the original Segways and was limited in terms of time actually on the Segway. One other note, I am biased towards Segways in the fact that I think they are a great way to see a city, if you are short on time and energy. I took a tour at about 2-3pm in the afternoon with two other people. My tour guide was Kyle. Training: I was quite impressed with the level of training the instructor provided us. He wanted to make sure everyone was comfortable on the Segway before we headed out to ensure we had an enjoyable ride. Generally, we had an opportunity to learn how to maneuver the Segway for short distances. We were also taught how to get on and off the Segway comfortably. We were later taken to a large plot of grassy area and allowed to ride the Segway at faster speeds and try some more "advanced" riding. Again, this just helped bolster my confidence on the Segway. I appreciated it. Tour: Our guide gave us the option whether we wanted historical facts along the ride or just wanted to ride the Segway and enjoy the scenery. We opted for the latter. I did later ask the guide for a few facts, and he obliged. Of course, I can't recall them now, unfortunately. We were given an opportunity to ride up along the beach, as well as along some of the dock along the inland waterway (what is that called?); I assume it is called a 'canal'. Tour Guide: I cannot say enough good things about the tour guide, Kyle. Very helpful and quite professional. If you like golf, you may want to talk with him about that. He might have some suggestions for you as to good courses in the area. He did mention that one of their guides was more versed in historical facts. I don't recall that guides name, but you may want to request her if that is the tour you are looking for, specifically. Summary: Although I do not have a whole lot of Segway tour experience, I was quite pleased with the experience I had with this company. I had a chance to cover alot of ground on the tour, and I would not hesitate to suggest this company for anyone that wants to tool around on a Segway in Delray Beach.

We went on a 3 day adventure for our 1st Margaritaville and Sea Cruise!…read moreBoarding was a breeze! The staff was super friendly and they had us on board shortly after we arrived. At 1st glance that ship was very clean and fresh. Plenty of smiling faces around and everyone was happy to be there. As per the usual we had to get acquainted with the ship and find our muster station. (that was easy) Now on to some food and drink. It was raining but we made the best of it and most did. Room time! Spacious and well kept. Large port window and the standard bedding. (We did NOT have a fridge!) We asked our porter and he said "it was broken so they removed it" WHAT!? Ok :( The club was great every night and the white party even better! This is a small ship but still a fun ship. If its close to you, take a chance on it if you like smaller crowds this is the one for you! See you Soon!

First and LAST time on a Margaritaville cruise…read more The port parking was easy to find. We parked and checked our luggage with the porter. We entered the terminal to check in. Check in was easy but busy. We were assigned the time between 12pm-1pm to check in. Once on the ship, it was down hill. We went to our muster station, which was not labeled to find easily. Completed our muster. Then we went to get lunch from the buffet. The options were limited at the actual buffet area where you serve yourself. They had the buffet, cheeseburgers, tacos, pizza, and sandwiches. The food was mediocre at best this day and throughout the week. It was a struggle to find something to eat that was edible and tasted good. Even the jello was tasteless. Once our room was ready, we went to it. Luggage was not there upon arrival, but it arrived shortly after. It was a struggle with the AC in the room from the moment we checked in. We told our room steward immediately, who said once the ships sets sail, the air would work better. That never happened. It was consistently warm to hot in our room. Guest services was notified a few times via phone and in person. But it was not fixed. Not even sure someone came to our room. We waited several times but we never made contact with the person who came to "fix" it. We made the best of it but it was not comfortable at all. Most of the time we were hot and sweating at night and while in our room getting ready for the day or dinner. Mohamad was fantastic! He was our room steward. He took amazing care of us and our room. Our room was always clean and we always had fresh and clean towels! Entertainment was lacking for sure and limited. There was a lot of time where there was very little to nothing going on and to do. The excursions through the ship were limited as well. We picked to do the Margaritaville Resort in Nassau. We walked off the ship and through the port to transportation. This part was easy and well organized. The resort itself was clean and the staff were friendly. The pool was nice and not crazy crowded. The beach was another story. Absolutely packed and barely room to walk down to the waters edge. Not sure if it's only for Margaritaville Resort guests and day passes or if it's open to the public too. Drink package felt pricey at $360 for 4 days, and this was on sale. We had two port days, one embarkation day, and one sea day. I would NOT ever cruise again with Margaritaville.

They do not respond to requests on their site. If they provide any service it is invisible.read more

From the owner: I specialize in luxury travel to Europe as well as luxury cruises.read more

Right off of the beach along the main street is a small visitor information center that is worth a…read morestop. My eight-year-old daughter and I popped in and chatted with the friendly staff person. We were given brochures and my daughter got stickers and an impressive coloring book. They also had free coffee out. In the back are free public restrooms.