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    Nada's Italy

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

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    7 years ago

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    3.5(2 reviews)
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    I had high hopes for MSC Cruises, but unfortunately, the experience was incredibly disappointing…read morefrom the start. When we arrived, our room wasn't cleaned, even though they told us it was ready. The sheets were damp, stained, and the entire room had a strong, unpleasant odor. Despite reporting it, no one came to properly clean or replace the linens. We ended up staying in a room that felt dirty, cramped, and honestly unsanitary. Service overall was extremely lacking. We struggled to get help with simple things like directions or the Wi-Fi, and staff either didn't have answers or didn't seem interested in helping. The ship might look impressive from the outside, but it doesn't live up to the visuals-it felt poorly maintained and overrated. The dining experience started off promising--my appetizer soup was great, and the waitress was kind. But the main dish, lasagna, was a disaster. It had the texture of mushy creamed soup, with no structure or flavor. For dessert, I ordered a cake that didn't list any allergens, but it contained nuts--which I'm allergic to. Thankfully, I caught it in time, but that's a huge safety issue. The islands were beautiful and they had some really fun parties and wonderful shows and activities, but overall I would say save your money. I rarely leave negative reviews, especially when it comes to people working hard in hospitality--but this felt careless and unsafe. Dirty rooms, inconsistent service, and serious allergy risks made for a miserable trip. Would not recommend.

    Love this place! They go above and beyond to meet all of expectations. Ericka was beyond helpful…read moresolving our issues when booking when I thought all hope was lost.

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    4.6(10 reviews)
    3.3 mi

    We engaged Dan Meister's services hoping for the best but we were greatly disappointed with many…read moreaspects of our relationship: Communication Didn't really hear our needs-wanted to have us conform to what previous clients had done. When we didn't agree with some of our suggestion alterations to our trip he directed us to buy a pre-paid trip from an online source. We found he tried to nickel and dime us Didn't want to make restaurant reccommendations There's a lot more to comment on But the really big thing was when a violent strike occurred in paris he didn't reach out with advice and when we suggested coming home early he said we'd have to eat what we paid and be responsible for any additional airfare. We thought he was HORRIBLE and believe so would you.

    Dan Meister has been my go-to travel advisor for more than 25 years -- and for good reason. Whether…read moreit's a cruise for two or a 100-person convention, Dan handles every detail with creativity, care, and unmatched professionalism. He's helped me with everything from complex bookings and trip planning to insurance claims and last-minute changes -- and always with a calm, can-do attitude. What I appreciate most is that Dan brings ideas I never would've thought of, making each trip more memorable and enjoyable. He's not just a travel agent; he's a true partner and a friend. If you want personalized service and someone you can count on, Dan is the one to call.

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