they are the worst from the phone to the uper management i own a business and i ordere parts from…read morethem they have no creditbility not whatsoever you never know if you get your part until it arrive

Check your drivers coz they're ripping around on the highway weaving traffic doing 80+ in a box…read moretruck. Also a real shitty attitude when I called it in.

Call Ben Gardner at Betten to be treated like family. He held onto a very specific 2026 truck…read morewithout a deposit or knowledge of us until we returned to Michigan to test drive it a month later, Wow! Thank you Ben!!! Randy & Kim

Ive been working with this dealership for about 15 years in service and in sales. Bought numerous…read morecars from Tyler and always have a positive experience. 5-stars. The service department doesnt always tell me what I want to hear, but they are usually right and honest. I've had issues in service before, but they always work hard to remedy the issue to my satisfaction. They have found creative ways to leverage my Ford loyalty to save thousands (literally) on repairs. I am a difficult customer at times and they remain patient and persistent in making sure I am satisfied with their work. Service dept deserves 6 stars.

I came into autozone of Grand Rapids Mn asking what a part would cost and there were 4 guys in…read morethere standing around. I explained what part may need replacing and one guy stepped forward(I unfortunately did not get his name) to repeat over and over again that they are not a shop. I was and am fully aware they are not a shop. This is employee did not care about helping me with a part, he cared about repeating that they are not a shop. Very rude service, if you want to call it that.

They're supposed to open at 9am on Sundays. I'm glad I drove all the way here, only to find out…read morethat their doors are still locked almost 10 minutes past.

I've leased multiple vehicles through Courtesy Chrysler Dodge Jeep Ram, and every experience has…read morebeen excellent. They have been transparent, honest, and easy to work with.

We bought a new car at Courtesy and had a great experience. Jake D, our salesperson, was…read moreexceptionally helpful in matching our needs (and wants, to be sure) with a vehicle. He is very low pressure, totally transparent, and helpful. He worked very hard in overcoming some special circumstances that we had, and helped us secure a stunning vehicle at the most competitive price by far. We will recommend to our our friends and family, without hesitation, to seek out Jake at Courtesy CDJR.

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Went in to get my battery tested and after testing my battery they said they could sell me a new…read morebattery but wouldn't change it out. I received no explanation as to why. They then told me they couldn't actually sell me a battery because my car had two possible versions and they couldn't confirm which my car took. I asked if they could confirm by the current battery in my car and they said the information wasn't written on it. Overall highly confusing and strange as O' Reilly's was recommended to me repeatedly as a good resource for battery trouble. Ended up going two blocks over to Batteries Plus and Andrew and Jordan had a new battery in my car within 20 minutes. No issues getting to the battery. No issues figuring out what battery it took. I think whoever I spoke to at O'Rielly's just didn't want to help me.

William was a huge help! He ended up helping me check my oil and put it in the reservoir for me…read more I'm super thankful and plan to come back for any questions I may have for maintaining my car:)

This store on Leonard in Walker MI has always provided great service but something happened today…read morethat compelled me to tell everyone just how great it is. Normally when I go into the store, it is to purchase something, but today I sought help removing a parking warning sticker from my window. The entire staff was eager to help, but one employee in particular went above and beyond. Daquari was not even on staff today, but he went to his car and retrieved some window remover fluid and a tool and stood with me in the heat and worked at it until the entire sticker was gone. He was not even clocked in but did this just to be kind. I have never even had a sub par visit to this store. Every time is top notch...but today the employees (and Daquari in particular) showed me that old school customer service is not gone. There are still some places out there where the employees actually enjoy coming to work and servicing customers. This is one of those places. Thank you AAP for helping me!

Fantastic Customer Service, great people, they're the only reason I got my work done. I'll be…read morecoming back again and again.

So appreciate the kindness of Frank at this Auto Value. I'm in town to visit my cousin. My…read moreBlinker and low beam light were both out. Frank called his mechanic to assist. No charge, really who does that. So kind thank y'all so much.

Who likes changing brakes let alone shoes and drums. I bought brake shoe kit, but the kit had 2…read moreleft pairs. When I called to let them know, the manager was ver polite and considered. Though they did not have those brake shoes, he called around to different stores to find them. He even gave me a little advice on changing the shoes. He could have just refunded me and sent me on my way, but he took time to help. Back brakes are done and I am very appreciative.

Paul, one of the managers at AutoZone, came out to our van in the parking lot in your Jenison…read morelocation. He was so helpful and tried to fix the door latch on our driver's side sliding door on our van. He was unable to fix it, but gave us the name of B&N (Bobby & Nathan) Auto in Hudsonville MI. Paul set us in the right direction, and we will be entirely grateful that he put us onto Bobby and Nathan. As Paul had mentioned, they would be able to not only fix the problem, but also might be able to give us a good deal. AutoZone has always provided its customers with good prices and good service. I didn't feel we could go wrong. B&N is not a high-end auto show room, but the mechanics (Bobby & Nathan) are the best as is the manager (Paul) at AutoZone. Thanks, we are now able to open and shut our sliding doors since they replaced both door lock actuators. The other slider on the passenger's side was also damaged and could only be locked manually. We feel like we got a new car. Thanks to AutoZone and B&N Auto. Bill and Kathie Graham