Completely disappointing! Took my son's truck in to assess the transmission. After quoting nearly…read more8k to fix we decided to go somewhere else. BUT then I was charged just shy of $800 just for the assessment!!!! I realize that there time is valuable but this is just plain crazy. Will never use their services!

I'm wondering if their prices reflect a company over charging for insurance reimbursement... over…read more$600 for a rear light assembly is WILD. I checked the dealership for the same part and couldn't get close to that cost. Someone is getting scammed- don't let it be you.

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Unfortunately, my vehicle was unfixable. The team at Auto Fixit were honest and kind while…read moredelivering the news. I was unable to pick it up right away, and they were very understanding. By the time I could pick it up, the battery was dead and I needed air in my tire. Without hesitation, the guys in the shop came out to jump my vehicle and fill the tire. Not only were they kind, but they made the experience of being in an auto shop much less intimidating. Shoutout to B, their shop dog, for the emotional support. They also offered a few places that I could sell the vehicle. Overall an amazing experience.

If you're reading this, you're probably looking for a mechanic. Look no further--meet The Better…read moreMechanic! Hunter will ruin your car, steal your parts, take 4+ months to finish what should've been an 8-hour job, and masterfully dodge your calls the whole time. He might even glue your car back together and swear it's "just fine." You'll likely need a tow truck to drop it off AND to pick it up, because it may only drive ten minutes before breaking down again. The Stats: * Lying - (5 stars) * Stealing - (5 stars) * Gaslighting - (5 stars) * Communication - (1star) * Accountability - not even once My Experience: I'm an international college student who brought my car to Hunter in December for a simple timing chain replacement. We agreed: I supply the parts, he does the labour. I finally got my car back on May 30th. In that time, Hunter: * Stole parts from my engine bay * Kept brand-new parts I gave him to install (NGK coils, spark plugs, ECS intake... gone!) * Got evicted from his original shop and moved my car 45+ minutes away, refusing to tell me where it was for over a month * Broke components and then tried to superglue them together instead of replacing them * Only started replying when I told him I'd see him in small claims court (where he seems to be a frequent flyer) Oh--and at one point, when dodging my calls, he claimed he was hospitalised and semi-conscious on a drip... from a two-week flu. I wish I was joking. Honestly? No woman will ever gaslight me again--Hunter trained me well. For that alone, 5 stars. Final Thoughts: This winter, I walked to school. I lost money. I lost time. I lost valuable parts. What I gained? A crash course in lies, theft, and mechanical malpractice. If you're wondering why there's no listed location--that's probably because he's avoiding being served. Don't be his next "lesson learned." I'll be filing complaints with the BBB and small claims court (not for money, but principle)--and based on other reviews, I won't be alone I'll update my review after the process and what the court decides...I got time.

Wasted my time. Installed the part wrong the first time and kept stalling the warranty repair to…read morethe point of me giving up and taking my business elsewhere.

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

It pains me to have to write this review, but I feel I would be remiss if I do not…read more I have been bringing my car to Jack's since 2017, with mostly positive experience. Aside from their archaic bookkeeping and scheduling method, these past few years of service have left me questioning. Let me start with the most recent issue. I brought my 2005 vehicle in for maintenance November 2024 and ended up with a considerable degree of rear tire/breaks/lines work amounting to almost $900. This past Wednesday (March 5, 2025), while driving to the east side of Michigan for a visit, I was almost to my destination when I heard a loud bang or pop and thought I lost a piece of my car; followed by loud piercing whistle and then the smell of burning rubber. I slowed and eased over off the road to find a flat rear passenger tire. Towed to Belle Tire to find out the entire back frame was rusted through. It jutted out and caused a rubbing against the tire, which finally blew. The gentleman who inspected the tire couldn't believe the outcome wasn't worse. When I mentioned the work back in November, he was shocked the condition of the frame did not alarm anyone and said they (Belle) could not, with good conscious, replace the tire to let me drive off when the outcome could be so very dangerous and not end well. Wouldn't you think that this degree of corrosion would have been noticeable back in November? Sadly, I will not be returning to Jack's for service on any future vehicles.

Honorable prices, honest work, and knowledgeable. Highly recommend them. I've taken trucks, cars,…read moreand vans here over the past three years. I've never been disappointed. Also, I saw the mechanic from my old work place here one day getting something fixed. That's sayin something.

I recently did some serious damage to my car and took it to Westside. They got it in, in less than…read more3 days and fixed everything perfectly. I got a new suspension, struts, and an alignment for a low cost compared to other places. They called me with exactly what was wrong and gave me a great quote. They helped out even when I had to come in late to get my car due to my work schedule. This was my second time using their services. I will continue to do so. Thanks Westside!

I have used Westside Garage for over a decade. They always treat me right they always do a good…read moreprice great service and with Tommy now running the shop. The service kicks up to another level.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

I requested a check of my exhaust manifold gasket and the gasket itself to that I was told was…read morecracked or broke by another corporately owned repair shop. What I got was a real diagnosis of a broken exhaust flex pipe and I got it fixed saving myself a good amount of money. I have confidence that I will be bringing my auto back for future repairs. I would not hesitate to say my experience was the best. I've had an auto repair place in years. It was a +1st step in building a relationship that will bring them future business. Good job gentleman thank you.

let me just start by saying if I could give this establishment more than five stars I would all…read moreacross the board. The staff went above and beyond to make sure that my insurance claim all the way down to car rental issues i had was handled for me. they even vacuumed out my car before I received it. thank you so much for everything that you guys did to help make this awful situation a smooth one!! God bless you!

very communicative and helpful! speedy and quality work, perfect paint fix. highly recommendedread more