I had a bad experience here when I went to install my radiator the brackets were missing and when I…read morewent back they told me they couldn't find them so they would order new ones. 2 weeks later I was told they would courier them to me on the Friday they never arrived and when I called the answering service it asked for the first 3 letters of the last name of the person I wished to talk to as I had no idea of this! I couldn't even leave a message to see why I never got my radiator. I called monday they said they were going to send it to the Falkland store and I can pick it up there, this angered me as I was told they would ship it to me so after a few choice words I received it at my house that afternoon .

These guys provided the BEST experience I've ever had at a mechanic…read more I was driving into Kamloops off the highway and my truck had been making a weird noise and was getting progressively worse. Since I needed to keep heading north for another couple hours, I decided to get it looked at. I didn't spend too much time looking up reviews, just wanted to find a place nearby. I called Southgate and while they warned me they were closing soon and may not be able to repair anything, they said they'd at least take a look. I showed up, they asked a few questions, and then took the truck in while my girlfriend and I waited outside. About 20 mins later the guy called us back into the office where one of the mechanics explained that a rod connecting the A/C compressor to the engine had failed and was causing overheating and the noise. He said that if I had kept driving, the whole engine would have seized up! Amazing! These guys just saved me thousands of dollars and being stranded for days. They disconnected the compressor and removed the plate and now, while the AC wouldn't work, the engine was safe to drive. When I asked how much I owed them, they politely waived me off. "No charge" they said. I tried to insist, but it was no use. Have you ever heard of such a thing?! These guys are not only pros, they're damn honest and community minded. I live down in Vancouver so can't throw much business their way, but if you live around Kamloops, choose Southgate and support a business who cares about people and goes above and beyond -- even when they don't need to. Five stars is not nearly enough.

On my last trip to Sun Peaks my Dodge Megacab's transfer case became stuck in neutral. Turns out…read moreit was just the switch. These guys are professional and courteous. I had my truck back the next day and was good to go. Would recommend using their services.

Very courteous, repaired quickly and reasonable price. Definitely will go back. I had an…read moreaftermarket cruise control put in my Jeep Wrangler and a wheel alignment check.

Been using "The Garage" for years. Always top notch service and satisfaction with the quality of…read morework! Thank you for going above and beyond !!

Mike is a great mechanic, he has saved me money on repairs…read more (other shops quoted higher) you can ask anyone and they will tell you Mike is a trustworthy guy.

Took my car in for regular scheduled maintenance and after I picked it up and parked it in my…read moredriveway, I noticed scratches to the hood and along the side of the car. When we went back immediately to talk to the service manager, she said 'oh they are just superficial and they should buff out' ... at no time did she look at the car before saying this?? Did she know the scratches were there after service was completed and before I picked it up and failed to have the pick up desk tell me? Took the car back a few days later to have their 'buffer-girl' try to buff it out and some scratches came out but the one on the door looked much worse. Had to take the car back again to have the door painted and the deeper scratch on the hood painted. Kirmac did a great job on the door but the service manager didn't tell them about the other big scratch on the hood. We got the car back and didn't want to take it back a fourth time to have the hood scratch done. TERRIBLE SERVICE and what an inconvenience! Very disappointing they were not upfront about having done damage. I will never go to the Kamloops Hyundai for service again.

Good job Kade, the truck is wicked. If You need a vehicle give this guy a call he'll get you…read morefigured. Known this guy a long time. Keep it up

I'm so grateful for this company and Andrew helping us in a bad situation. Andrew went out of his…read moreway to meet us in a timely matter. he did a fantastic diagnostic on my truck. Told me exactly what to take back to Ford and fixed the problem on the spot so we could get home. He was so fairly priced too. Highly recommend!!!

There is no part of my experience with Butler that I was not happy with…read more Great people to deal with. Glen

Had an excellent experience buying our first Travel Trailer at Butler Auto & RV Centre. I can't…read moresay enough wonderful things about all the people who served us, especially our Sales Rep Brent and the 'finance guy', who went above and beyond to get us our trailer on a very quick turn-around. Also a shout out to the tech team for taking such good care of us. A big thank- you to everyone! We are very satisfied. We looked for quite awhile for a Trailer that met our needs. We wanted to buy locally to support our local businesses so we were happy when we finally found what we wanted at Butler. I highly recommend Butler Auto and RV.

I brought my car in for a check engine light and an oil change. There were issues with the…read moreparts...no fault of City Centre at all...my engine seized. Keith went above and beyond to make everything right for me. I would recommend them to anyone and will continue to take any of my vehicles here. Thank you all for your commitment to great customer service!!!

My car dealership said I needed to replace my CX3 front disc plates (6mm), pads and calipers at a…read morecost of over $800. I obtained a second opinion from City Center Auto Service. They said the front brakes were fine and they didn't need to be serviced. City Center saved me from spending + $ for an unnecessary brake job; they charged a very nominal fee for removing , replacing and checking all 4 wheels. Honest, efficient, friendly service. Recommended to me by my numerous neighbors. I highly recommend too.

Everyone was courteous, respectful, professional & knowledgeable - especially Gunner. No pressure -…read moremade my experience easy & enjoyable. Love my new Honda HRV.

Shocking Rip off! My senior Father has owned Hondas for…read moredecades. Great vehicles. He cares for them so well you can practically eat off the engine! The "check engine" light went on. He was charged more than $500 for the diagnostics and was told it was the head gasket and some other nonsense. They said he would need a new motor- over $5000 for a decent used one. He was told to dump it- not worth the expense. He mentioned it to a mechanic buddy who said that the Honda head gaskets never go and that he would have a look. He diagnosed that it was actually one fuel injector out of 6. He charged $90 to fix it. My Dad went back to request a reimbursement for the overcharge $500 for this false diagnosis and they refused. Don't ever go there. He was a devoted customer before this blatant robbery and lies. Never again.