I phoned for a transmission flush quote and was told $200. I booked an appointment for my 2007…read moreJetta and prior to leaving my vehicle again confirmed that the cost would be $200. The transmission flush cost $364.71. If one cannot trust the integrity of a quote then how can a customer trust the integrity of the work. Further I questioned the sanitation safety during Covid. I was assured that they ensured that the vehicle was fully cleansed prior to releasing to the customer. The mechanic drove my vehicle to the door, got out and came inside to hand me my keys. NO sanitation to steering wheel, gear shift or car door handle.

Archie is the fucking man!!! Beat mechanic in the city…read morehands down! He tells ya how it is with no bullshit. Sometimes it sucks to hear but I rather hear it from a straight shooter then a crooked one. He has saved my butt more times then I can talk about as far as owning some real toilets of cars. Archie, if you are reading this I owe ya big time fella!

I have just moved to kamloops from calgary and was in need of a new mechanic. I tried several but…read moreonce I arrived at these gentleman's shop I was delighted. I needed new brakes and rotors for a 2006 honda civic, the work was done quickly and professionally. They have very competitive prices, and an incredibly curteous staff but what impressed me the most was their honesty. I will be sticking with this shop. Ryan Kamloops

You don't have to go the dealer…read more.. Franco's Auto Service has been in Kamloops for, well, as long as i can remember and arguably the most respected independent auto service business in Kamloops. Franco's unofficially specializes in the higher end European and Japanese vehicles but don't worry he will work on your POS as well :P Franco is one of those old school European trades people, he takes his craft and reputation VERY seriously. An ex-Ferrari race mechanic (yea, no kidding!); although, he has long since stopped turning wrenches himself and has focused on running his business. I understand that Franco expects the same pride in their craft of his technicians as he has, thus they are among the best in Kamloops. Francos' boasts very clean, bright and organized facility... I don't think eating off the floor would be recommended, but you probably could, safely. A full service shop, from oil changes in your Ford Focus to replacing the transmission in your 5 series BMW, at rates that are better than the dealer. Aside to the service, Franco does deal in used vehicles to a minor degree (usually 1/2 dozen vehicles at a time), offering mostly VW and Honda. These cars are generally in very good shape, thus not cheap used, but quality used.

We were driving home after hitting a deer outside of Edmonton with a BMW that we had just…read morepurchased. BMW was closed and these guys helped us with a low engine coolant and a pressure check to ensure that we would make it back to Vancouver. Amazing service for a last minute call. We spoke to some locals after dropping the vehicle off and they all spoke so highly of them. On our return they showed us that we also needed to check the turbo engine coolant. Taking time to educate us on busy Saturday. Thank you guys.

Helped my daughter and her friend out on a Saturday Night as they were driving across Canada in her…read moreconverted Van. Jay's knowledgeable, courteous and an all around good person. He checked everything out and had them on their way in No time. He's a very special fellow. The world could use more Jay's Thank You.

My mother & I were supposed to just be heading through Kamloops on our way home to St. Albert, but…read moremy vehicle had other plans for us & on a Sunday no less. Jay was the only person who would help us! Everyone else was either closed or saying that they wouldn't be able to get us in until Tuesday, Wednesday, etc. Jay dropped everything & came running & we were able to get on the road the very next day. Thank you so much Jay & team! Thanks to you, we made the 800km trip safe & sound.

Very helpful with my Diesel VW Jetta. Reasonable pricing. Would definitely recommend them.read more

While heading up the infamous Coquihalla highway, our Vanagon belched out a black cloud of holiday…read moreending smoke. After a quick search and phone call, we rolled into Axel's late on a scorching hot afternoon. Frank quickly put the van up on the hoist and within a half hour had us on our way. The service was outstanding. Thank you Frank and Axel.

I got an estimate, and it was considerably lower than the dealers repair shop. They didn't waiver…read moreand add to it because of " unexpected " additions as I have seen in too many instances at other automotive repair and maintenance shops! They honored the estimate even though it was so far below the dealers shop.

I was going to give Riversyde a good review as the service was quick and reasonable; however,…read moresomeone was smoking in my vehicle, there were ashes and garbage on the floor and the glovebox was a mess.