The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

Had repairs done at Walts body shop recently, also have had other repairs done throughout the…read moreyears. This shop is a family owned business for over 65 years. Hard to find a shop that can make that type of statement. Wynn cooper and his sons have taken over after his fathers retirement, who still does veh restorations for himself next door in a small garage, called the "toy box". I would recommend this shop for repairs based on my time in the automotive field, but retired.

Raised the price after I dropped off my car , didn't complete the work, killed my battery,has…read moresiphoned from my tank in the lot . I ain't going back .....

Feezles don't provide prices up front, and after you finish pulling parts that overcharge…read moreapproximately 20% less than new. Which considering the work involved to remove your own parts, I feel this is a rip-off. I inquired why, and they stated that because of his employees, which, by the way, didn't help you remove parts.

Everyone is great here but very unorganized. If they would have someone at the door directing…read morepeople to where they need to go and if the people pulling the parts would grab the parts paper instead of walking by the papers looking to see if it's easy or not it would have been a lot better. Parts came in from Fedex and no one even knew that it was there.

Saw a truck that looked too good to be true. They agreed to allow me to take it to my mechanic…read more They had nothing to hide. Glad I didn't take their word for it and took it t my mechanic. They said it appeared to have been in an accident and found a rust Joe in the frame big enough to stick your hand in. The kicker was that it has a new inspection sticker on it! Glad I trusted my gut. Sad part is, they were asking top dollar for it!

let me tell you from one salesman to another I was impressed…read more I am a perfectionist and Mike passed the research and checked out as exceptional. I am a Christian and don't compromise. I had a plus that one of my best friends just started there and both of us were checking it out. I have to say thanks Joe Audino and Mike Mansour. You get my business! I believe the Lord answered our prayers. Best value, price, and experience I have had in purchasing a good car he listened and made it great!

Our car broke down at I-75 SB at exit 153 in Georgia. After towing our car to Jason's Custom…read moreTransmission, he gave us the diagnosis that we needed a new transmission. During the time it took to have a new transmission manufactured and shipped, Jason and Laura kept us up to date several times weekly on its progress. We've now had our car for a week and it runs great! They both were very helpful and gave up updates often. They made a very stressful event easy to get through with their concern and helpfulness.

Jason rebuilt my transmission in june of 2016. I have 2000 Silverado and I tow a trailer. I have…read moreabout 36000 miles on it and it is running strong. Great job and good service. He pointed out that the lines were looking bad so I had him put new ones on too. His pricing was the best so go see him if you have a problem. Ed P.

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.

TL;DR this is the place to take your BMWs. Integrity. Honor. Genuine…read more My BMW died and left us stranded. I had it towed here a year ago and the initial diagnosis was that I needed to replace the timing chain... $4k job. I OK'd the work and received a call when the parts came in. While prepping to do the tear down, the team found a loose ground cable. Instead of proceeding with the job and capitalizing on the customer, they verified that the cable was the issue and told me to come get the car. No charge. When I went to pick up the car the shop owner and his mother were just the loveliest people and gave us a tour of the shop and shared some great family stories with us. I left them "beer money" as a thanks for being honest and we went on our way. Needless to say, I ended up spending the $4k and taking the BMW back there to have the timing chain fixed as preventative maintenance and will continue to take our BMW there in the future.

You will not find a better shop. Allen and his guys know what they are doing. I had two cars…read morealigned. Porsche Boxster for a the road Subaru BRZ for the Track Both turned out great no punt intended.

I received an oil change and tire rotation. Not only did they schedule the appointment at a time…read morethat was convenient for me, but the work was completed within the hour of drop off. I am very pleased with the ease of scheduling and quality of service.