They don't want to sell motorcycles. I just walked in to buy a new kx250. There was no other…read morecustomers in the building and no one even got up from their desk. The one guy who did talk to me looked like I was bothering him. By the way, I wouldn't have needed to finance. Plenty of bike shops around.

wish I could leave less than 1 star bought a machine there and ended up having an accident bought…read moreover 5,000 worth of parts that took two different trips to get ordered and had to help parts personnel figure out what I got and didn't get and had extra of also was missing things from order also have them a list to order from was missing over half of the order 2nd part of order was supposed to be there in a day or two 2 weeks later it showed up with way more parts than asked for after fixing machine tried to return parts I didn't ask for and got told NO also was given hard time about battery that was wrong they wanted to argue until they realized it was wrong told me it was worth losing a customer over $500 worth of parts I didn't order completely unprofessional experience and if your going to have people selling a product they should at least know what they are looking at have never been tona place with such brain dead employees

Purchased a brand new motorcycle from McMahon's. After months of researching prices, Brian, the…read moresales manager went above and beyond to make sure I was satisfied with my purchase and has continued to communicate with me while I add upgrades and always answering my questions. Great family owned business. Will never buy another bike or have my bike serviced from any other HD dealership.

We went to trade in a bike we had purchased from this dealership and they would not even consider…read moreit on trade. We went to another dealership and were treated with respect and kindness and our trade was welcomed. We ended up buying not one not two but three bikes from the other dealership. Later to find out the owner (Bill Mcmahon) told my father in law how disappointed he was in my husband for going to another dealership as we had been doing business with them for decades. Ha!! We are disappointed in you, Bill!! But we will NEVER go back to this awful dealership and will ALWAYS go to New Castle HD. Bye bye, Mcmahon's.

Happy with this place. I have a polaris rzr and was working really close to this place when I ran…read moreover something and got a flat. Without a spare tire, I thought this ordeal would take me at least a week to fix being that the closest polaris dealership is 35 min away. I decided to stop in here to see what my chances were getting a new tire. I went in at 1pm on a wed and had a brand new tire put on by 11am the next day, even though they didn't have my tire in stock. Donnie is the one that helped me and I'll def go back again even though I don't even have a Suzuki.

got a saftey recall from suzuki inc. so went to darlington cycle on 7-7-2016 to see about getting…read moreit done. they told me that they couldn't do it for 2 months that they would call when they could. yesterday 9-15-2016 still no call so went back up to see about having it done. they told me that it would be at least another month or so before they could look at it !! 3 1/2 months to preform a safety recall ? i called sanders suzuki today 9-16-2016 and they took my information over the phone and said they was going to order the recall part and would take 2 days to get it and 1/2 hour to install it. i am 5 miles from darlington cycle and 40 miles away from sanders, but sanders seems to be on the ball. i did file a complaint with suzuki about darlington cycle and they are going to check into it. they said it should have been taken care of with-in 30 days.

My local KTM dealer in Akron is only 15 min drive from me but I now drive an hour to do my business…read moreat Point View. The experience at my local dealer( if you are from around here u know who I'm talking about) was always unpleasant as you feel like you are going to get mugged every time you go there. It's located in the ghettos if Akron. That dealer also doesn't even let you sit on the bikes in the show room. If I'm going to spend $18k on a bike I should at the very least be able to sit on the darn thing first. So I finally had enough and drove to the next closest KTM dealer which is Point View. What a difference! The dealership itself is a little old and run down but I didn't care. They had the inventory of what I was looking for and Jason there gave me a killer deal on an '18 SuperDuke 1290. The buying experience was awesome and painless and they even went out of their way to prep the bike while I waited so I didn't have to drive all the way back to pick up the bike. I recently took my Duke back for its first service and for some mods and they are awesome to deal with like always. Friendly and personable every time. Highly recommend these guys. They even let you sit on any damn bike you want! Thanks Point View! You Rock. I wish they were closer but at least I don't have to pack heat to go see a bike or buy parts. :)

Terrible for service. They have me an estimate of 600 then charged me 1500. And wrote on the bill…read morethat I should have paid much more for additional repairs. Worst place i have ever done business with.

The individual on the phone actually hung up on me the second he heard the word Triumph. The call…read morelasted 13 seconds.

The best place to go for parts or repair. The owner goes out of his way to help you. Good prices…read more Just wanted to take a minute to thank you keep up the good work

When I first moved to the area, I asked around for a local shop that had a great reputation and…read morethat wonder charge an arm and a leg as the dealers do/have to do. Several local people recommended Then, and to ask for ron I've been very happy and have not just being treated very well; advice with customer in mind. I don't know whose they do it , but they get parts for me in less than a day, for extremely competitive prizes. My latest purchase was a front tire. They got me all necessary parts, mount and balance for over $140 less gang the dealers do. And all done in less then 24hrs. I not just highly recommend this shop. -But I learn to trust them with my bike. They even take inspections walk ins w/o any delays or BS. - this is the type of shop that others should be looking up to

wonderful service friendly and very knowledgeable. good price. I would highly recommendread more

I walked into Snows a lady came out and took to the bike that I will buy from them next month,she…read morewas very kind,I shall enjoy doing business with them.

Great bike shop. I have both Honda and non-Honda bikes serviced here…read more The shop guys are nice and they have late hours a couple times a week for easy after work pick up/drop off. We're pretty lucky to have a reliable bike shop close by!

Took our bike there for new tires,first he said it would be 3 days max to get bike back. Then when…read morewe called a week later he said he had to order them well 2 weeks later we called they asked which red bike is yours. REALLY!!then finally get bike bake and the brakes were squealing. Problem they got dirt on them. Owner could not care less then we were riding about 1 hour from home and started hearing clanging like something is loose. Took it to a friend whose knows bike and he said that Sanders only put 1,bolt to hold the muffler on..really upset now called them them and he asked if we wanted some bolts. OMG REALLY THEY dONT KNOW What They Doing THERE. I bought bolts put them on.

Never a problem. I have bought several bikes from them over the years and have all service and…read moreinspections done here. Always good to deal with.