I've done business here quite a bit, from buying a motorcycle to buying parts and having service…read moredone. Always been treated well while there. My only gripe was being told that a fairly common part would have to be back ordered and I wouldn't have it until nearly the end of the summer. I ordered it myself through an out of state dealer and had the part in approx. one week.

My first visit to New Castle Harley-Davidson in New Castle, PA was an Open House Event so it was…read moreslightly crowded. There were two parts counter guys that I overheard talking. The younger one was obviously hungover and stinking of stale booze, while the other was telling the story of how he smoked so much the night before that he was still stoned. To top it off, neither ever asked me if I needed help or even recognized that I was there. I will not return till they get respectable employees and ownership.

I took my Hyosung there for a state safety inspection; they were able to fit me in pretty quickly,…read moreand the service department was very courteous. Always grateful to a shop that does safeties.

Bought a 2012 Heritage Softail in 2024 Carrie was my sales person. She sold me a sold bike with no…read moreissues what so ever. Needs nothing but gas.

Nice layout, friendly staff. Huge selection on bikes. Big bike shoe and audio completion in the…read moreparking lot really added to the excitement (too bad I couldn't stay longer as they were setting up for live music). Easy to find just off the Interstate.

Wife and I walked in with the intent to purchase. Dale and Tony were absolutely amazing with us…read more They were very honest and in reality, we walked out with a bike cheaper than what we anticipated because they chose to be honest and step up for us. We couldn't be happier with our Heritage. They stayed past closing on a Friday to help us. Need I say more. They gained customers for life. Kevin and Nicole Carmichael

Came into dealership because it's my first time in Pittsburgh. Had to get a shirt. During the…read moreprocess we met the nice sweet lady Mariah. She was super helpful told us all the great deals the dealer had to offer and left with three shirts instead of one. Also help me set up the Harley app to get points. Thank you so much Mariah!!!!!!! Love from Southern California. Keep being such a great soul and helpful person. Customers love that.

This place is O.K., especially if you are a Harley Davidson aficionado, but otherwise this place…read morereally doesn't offer a lot to a person of general interest. I stopped in to look around, and everything is HD branded (and HD priced). They have a customer lounge, and it even has a Harley Davidson pinball machine, but what surprised me was it wasn't even set to free-play, they expect people to put quarters into it ... Meh.

The best Harley store I have visited in a long time!…read moreFriendly staff...plenty of bikes and amazing merchandise....great selection of anything Harley you can think of...they even have a Harley ice cube tray....pretty darn cool. Thanks for being open on Sunday...we enjoyed our time in your store and will definitely be back soon!!!

From the owner: Serving the Motorcycling Community Since 1969…read more Thank you for considering Harley Davidson Sales. Our shop is located in Cortland, OH. We specialize in sales & service of Harley - Davidson motorcycles. We offer new & used, accessories and clothing, etc. Come visit us today!

I took my Daughter there for a chip. She was impressed with all the Harley Davidson merchandise. I…read morewas surprised by the merchandise!

i went to see their used inventory, (Trikes) I walked around IDK maybe 15 min , sat on a few one…read moreactually start lol ! Still no one came over to me i finely asked a woman in the office if she could help me she said that she isn't a sales person but she will get me one. i went back over to the trike section and waited a gentleman came over and said he is not a salesman but the Service Manager, NICEEST GUY in the world we talked about the bike and our Army experiences what a GREAT GUY! Then came the salesman , guy with a long beard didn't even introduce himself , took me away from the trike i was looking at and took me in the back and showed me this beat up trike scratched up torn seat high miles missing windshield that was there at one point looked at a paper said this is $10,000.00. i said its kind beat up how much is the one i was looking at on the show room floor ? "Way more than $10,000.00 " , ok how much more ? He then showed me another trike back there this one is (looking at his paper) $22,000.00 it was missing some parts also. so how much is the one on the show room floor i asked again ? we then went out to look at it. as we were walking out to it he said go over that he will be right over i waited about 10 min he came back over and said this is $33,000.00 as is i asked what's wrong with it that you said it like that nothing its $33,000.00 then he said ill be back again. i waited 20 more min for him to come back and i just walked out! Little did he know i had $15,000.00 cash in my pocket to put down and a 785 credit score on his $33,000.00 bike

Sadly, went to visit on 2/21/2025 and appears to be closed -- out of business. Sharing for…read moreawareness to others.

Great place. Took my bike here for some routine maintenance/tires. The staff is super friendly and…read morevery accommodating. Price for the work was more than reasonable and done in a timely fashion. Would absolutely recommend over nearby competitors. Won't consider taking my bikes elsewhere.

I had a great time here. I stopped in on a trip I took to the Harley Davidson Museum in Milwaukee…read moreand then to the Rock and Roll Hall of Fame. Along the way I stopped at 22 Harley Davidson Dealerships. This particular dealership is one I highly recommend stopping at. The name itself is unique and the dealership building shape and presence is equally unique. They have a very large showroom, one of the largest of the 22 on the trip. The staff greeted me as soon as I came through the door and gave me the lay of the land. I browsed a little, picked out a poker chip, took a few pictures, and then got back on the road. This was one of the dealerships I spent a good amount of time in on the trip. If I return the area again, I will be back.

This dealership far surpasses your expectations! The entire staff at Steel City are solid people,…read moreevery department knows the product, and how to keep it running great. Go see them and judge for yourself. They have a great service department that can build and Dyno bikes on site. Also the best parties in town, best bands, best food, best prizes. Go see for yourself!