I've been going to SHC for decades with every bike (six) I've owned in that time. If you're…read morelooking for polished floors and mechanics using stethoscopes as a diagnostic tool - this is not your shop. If you're an experienced owner looking for experienced mechanics and quality service - look no further. I once cracked an engine block at the oil drain plug and Ken made a truly amazing repair that was not only a total recovery of the block, but didn't cost me an arm and a leg. Fantastic work at a fantastic price.

They fixed my tire instead of forcing me to buy a new one. He helped me get the bike off the…read moretrailer and had it done the next day. All for $55!! Thanks again and I will be back if I need any more work done.

The owner is a reputable and an outstanding craftsman, his custom painting and mechanical knowledge…read moreis quite impressive. I have been a loyal customer of his for 18 years and wouldn't go anywhere else. He troubleshoots mechanic problems with great expertise, offers advise and solutions over the phone and has provided roadside assistance on many occasions. He does not have fancy showroom but you can tell by how many bikes he has in his garage getting worked on he has a massive clientel with many loyal customers. Anyone who complains about Ron obviously mistreated him, a real and honest gentlemen.

They have phone number listed online but nobody ever answers and there is no option to leave a…read moremessage. So I visited their facebook page which gives a link to their website, this ended up being some strange asian website that had nothing to do them them. I'm not sure if this is even a legit company as they have a fake website and do not answer their phone, definitely would not do business with someone who can't even do their basic job functions! Unfortunately there are not a lot of bike shops around.

Reliable and experienced company. I'm always happy with the…read moreservice. Dave does a good job keeping me updated with what's needed with my vehicle, he is very knowledgeable and easy to work with.

Sorry someone else had an opposite experience, but they've always treated me and my family well &…read morewas probably just a mistake. We usually only go if we need a couple tires but are either going to buy snow tires for the winter or just a whole new set soon, but need to pass inspection now. They do sell new tires as well, and have done some other service on our cars, but I do most work myself for our family. Anyway, it's not a fancy place, but if your in need of tires & your tire store is trying to put you over a barrel... give them a call.

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

Easy to deal with. Parts department is great. Service department is quick in and out service.read more

Spring of 2021 My 2013 Buick had a recall for toe links mailed to the house. I quickly contacted…read morethe Wexford dealer where this Buick was purchased new. They would contact me when parts were in (April 2021). Fast forward 18 months later and still no call from the Wrong Buick in Wexford Pa and a new safety recall card arrived. Called Wrong dealer again and was rudely told we told you we will call you, parts on national backorder. So, I called 1-800 Buick and they hooked me up with North Star who stated they would also call when parts were in. North Star called 2 days later and car was in 3 days after that and repaired. Fast Friendly and Professional. Our new dealership.

Quickly replaced tube and tire on electric motorcycle. No issues and great price! Didn't get the…read moreman's name who worked there but he was fantastic. Will return if we need anything else done.

Jeremy did the maintenance on my Vespa Sprint 150, and it was smooooooth when I got it back. Did…read morethe work quickly. Great shop. Local business so be patient if it's hard to get ahold of them at first. Definitely a great shop.

worst service ever. don't even waste your time with this place. customer service is beyond poor. if…read moreI could rate a zero I would. they're not worth one star. whoever it is that answers the phone is an idiot. Please learn how to schedule correctly and not make your customers feel stupid. The good reviews are obviously from friends and family.

Call it unfortunate, but I had to meet Mike, the office manager one early Friday morning just as…read morethey opened. My car had started to leak coolant, and I was concerned as I was visiting family away from home. I got there before they opened, and Mike came out and picked up the mail from their mailbox where I introduced myself as being away from home - and a long way to go with a leaking car. "I can't guarantee anything, since the parts may take me three days to have sent in, and I can't put you before my other 8am approintments. But if you can wait, and they don't show up, I'll move you in and have it looked at. No promises... but we can look at it... maybe." "Maybe" was me driving away at 10:30 in the same morning, after a postponed 8am arrival, two cups of coffee, and a quick diagnosis with a new water pump installed with a replacement belt. So Mike did get a cancellation, slipped me in, told and showed me that I needed a new belt (the old one was glazed, shreaded, and ready to fall apart), and had them delivered into the shop in short order. They even went as far as to check their work by running the car for a bit to make sure the thermostat opened up, and everything was good and tight. They even replaced the coolant, and washed off the spillage that had dripped on the engine and frame. I left Mike with a good contribution to their "Donut Fund." If they read this, please have a jelly one on me guys. Because Mike and you all are a great team. I could tell by the way you treated each customer while I waited in their waiting room. (Which had toys for the kids, lots of memorabilia, and good strong coffee for when the news isn't the best and you have to wait longer than I did. Bottom Line: They earned their Golden Reader's "Best of the Valley" Award for 2014 from the Times. Their gshop is busy, they do inspections, and I was very pleased to have met Mike, the shop owner.

I took my 2010 Subaru Forrester to Reese's for blown head gasket. The price was fair, service…read moregreat & good advice on future maintenance. His name was given to me by word of mouth so I'm passing this on. We'd always gone to the dealer for everything but after the warranty expires, why not go to local small business instead of the big guys? Loyalty doesn't always get you anything. Found my new car repair shop & my mom will go here too. Mr. Reese is very passionate about his work & treated me with respect & his time.

Highly recommend Reese Automotive and Towing has very fair pricing and excellent customer service.read more