This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

I have had issues with my new VW atlas from day one. Had to get the owner involved after 1 1/2…read moreyears of issues and he (Rick) was a complete asshole to work with. He was very degrading to me in emails, like he was doing me a favor with getting back to me to try and resolve the problems with my car by giving me $4,800 off a new car And not paying off what I owed on my current car. He said he did everything he could do, but my issues with the car haven't been fixed. All I wanted was to try and get into another car without transferring a lot negative equity due to this not being any fault of mine. Because of him I will never buy another car from him. The other staff at VW of Boardman have been amazing!

tried to say they couldn't sell me my lug nut key. then said they would change the four locking…read morelugs for $90. that is the dealership making $1800 per hour. called Akron VW they said come in and get the key for $25. this should be illegal!!

I've been coming to Ke-Mas for auto repairs for years. These are great guys who quickly figure out…read moreexactly what the problem is with your car and they fix it without charging an arm and a leg! They are honest and dependable, which is rare in the auto repair business. Highly recommended!

Ke-Mas has always been amazing. My step dad has gone there for years, and now myself as well. They…read morenever treat you poorly, even if you have no clue what you're taking about. They don't overcharge you, they're always fast, and they always do great work. I'll never go anywhere else.

Great service, very reasonable, and personable. I would recommend them to anyone. They do not…read moreoverchage! Brought my work vehicle to them to repair a tail-light. I would take my personal car to them any day!

My vehicle repairs were extensive and many.. my repairs were completed as agreed at an affordable…read moreprice.. I recommend to everyone I know!!

They cracked my engine cover and tore an intake hose attached to cover underneath and didn't take…read morethe time to reconnect the main air intake to it's front end receiver. The service man who finds the cheapest local parts is great. It's the careless workers trying to rush through repairs thats the issue. After taking it in for a simple fix, bc of what they did my car started throwing all sorts of codes. Careful with this place. Fair prices but shoddy work. You want a mechanic who works on your car like its his own and not just a rented jalopy.

Mark and the guys are terrific. They are honest, knowledgeable, and affordable. I will be taking my…read morecar here from now on!

These guys are no better than your corner dirt used car lot. On Saturday, I made a deal for a car…read moreat MSRP and got multiple assurances in writing that the deal was done and that I can stop searching. On Monday (today), I got a call from Kyle Whelan to let me know that he's vetoing the deal and will charge me an extra $5,000. I asked him very direct questions about his integrity. He specifically told me that he was not going to honor the word of his team and that it was a "miscommunication" (despite the original deal receiving manager approval and has Kyle's name on it). He admitted to calling neighboring dealerships to compare prices after we made the deal on Saturday and today he settled on $5k over. At the end of the call, I finally told him that I have no respect for the way he represented the store and Kyle said he didn't care.

Went in for a recall and left with a big bolt and washer in my new tire, service manager refused to…read morecomp anything for me. I am not happy, to say the least. Front line staff good.

Booking an appointment was easy and convenient. They got me in fast, finished the brake job quicker…read morethan expected, and didn't try to upsell anything. Fair pricing and honest service--definitely my go-to for brakes.

While I was waiting for brake service on my car, two people came in at different times and both…read morecould not say enough about how they trust and respect these guys. I have to say, after the work was done on my car, I agree. They are experts and do the work themselves. Good Job!

I have been using Knucklebusters for several years. I needed tires for my Fit. Jeff got tires and…read morehad them installed for the best price. I checked several places' prices. I needed the car checked for a trip to OK. Jeff always checked and gave the Fit a clean bill of health, fresh oil and top off for a minimal cost. When I needed parts ( most recently-shocks), the install was quick and the entire bill was way lower than what other mechanics were charging. MOST IMPORTANTLY, every visit I was greeted warmly,shown to a waiting area, and treated respectfully. Jeff always took time to listen and guide me through to the best care with total kindness. As an over 70 woman, that is a rare occurrence in the business world.

Horrible condescending tone over the phone. Extremely rude and not worth the cost or headache…read moredealing with this shop. Couldn't even communicate my cars problem without being interrupted and talked to like I am an idiot. Would recommend their competition.