I try to get a facial every few months and I've tried a ton of places around the city -- Pretty…read morePlease is one I'll be adding to my rotation and one I'll definitely recommend to friends. The space has a beautiful scent that puts you at ease as soon as you walk-in. I had a signature facial and it really set a new standard for a facial for me. The facial and upper body massage relaxes you, I can't imagine not having a facial with such a nice neck/shoulder/arm massage again. The products they use don't have a strong fragrance -- every detail was perfect. They do give product recommendations after the service but there's no pressure and it doesn't feel sales-y or uncomfortable the way it can at other salons. Highly recommend my facialist Amy!

I had my first facial with Anne today. Upon arrival, a pleasant smell hit me. Anne was very kind,…read moreasked me how my day was and offered me water. She went over some of my skin care history and current routine with me. The calming facial I received was refreshing. I felt cold things, hot things, a zappy thing, pinching thing, steam, and more. She also massaged my neck and hands. She gave me some great recommendations and I got a little eye treatment complimentary. I also appreciated that she wasn't pushy with the products and said I will email you what I recommend. My skin looks bright and clean. I also got some chocolate to take with me which was a nice touch. I will be back. Worth every penny.

I have been looking for a new person to work on my skin. I found Jasmine on Yelp. She spent a lot…read moreof time asking me questions about my skincare routine, diet, and other factors that affect my skin. She also took time to explain everything in detail and what I need to do to improve my skin. I had my second session last week. She did an amazing job - I can feel a big difference. Thank you!

Her extractions left me with permanent scarring on my face, confirmed by my dermatologist. I…read morecontacted her about broken blood vessels a few months after my facial because I was worried and she just recommended vitamin C. Her facials are fine just don't get extractions from her if you have sensitive skin like mine.

Did a 50 min facial plus hydradermabrasion with Amber. She was very friendly and warm and…read moreincredibly thorough!!! I have very sensitive skin and very rarely trust new people with it. Amber immediately made me feel comfortable and safe, she talked me through every step and products and regimens without feeling like she was selling. My skin is so soft and glowing.

Have been looking for a spot to invest in regular facials and Silver Mirror has been amazing! Erica…read moreis super thorough and does the BEST dermaplane.

I've been waiting all decade (lol) to finally get a facial by Bonnie now that I am vaccinated…read more Everyone in my family goes to Bonnie for facials. Before I ever lived in NY, I heard about how Bonnie gives "the best facials in existence" from my entire family. No surprise that she has all 5 star reviews on Yelp. The experience was somehow even better than anticipated. Bonnie is a real master of her craft. She can and will restore even the most inflamed irritates and stressed out skin. She has all the knowledge and training of from her years working in dermatology, her expertise is clear, but so is her CARE. She cares for her clients and their skin. Also she is so kind and sweet. We did a deep cleaning (because my skin needed it!) A peel and LED light therapy. With Blue and red light. The Blue kills the bacteria and red heals the skin and its anti aging, but with one treatment you get a nice glow. While I don't care much about having a tan, I do value the bacteria zapping benefits and found the warm light to be very relaxing. Can't tell you how bad my skin has been due to stress and masks etc., It feels really wonderful to have my skin deeply and thoroughly cleaned by a professional. Not only does my skin feel and look better, I feel more relaxed. Bonnie also gave me tips to improve my skin care regimen, let me know my current moisturizer is clogging my pores, but suggested a few to try and even wrote out a very helpful post-facial care summary for me! Bonnie was so lovely and so careful. She had a mask and visor on, every patient completes a COVID safety form *before* their appointment and theres plenty of hand sanitizer and extra masks when you get there. I had a few painful ear pimples from mask wearing and Bonnie got them (without me having to she did cleaned every zit behind my ears under my chin on along my hairline). She also gave me a clean mask to wear home! Bring an extra mask so you don't have to put your dirty mask on your newly cleaned face! She does have plenty extra in case you forget. I know times are stressful and tough right now, but if you've been thinking about prioritizing your self-care and skincare, I couldn't recommend Bonnie enough!

All I can say is WOW! I confessed to Bonnie I've never had a solid skincare routine and I used to…read morestruggle with acne. Currently I felt as though all my pores, every single one was clogged and I was getting cystic acne here and there. So we did the deep cleaning facial. Bonnie advised that the beginning of the facial that the extraction portion might not be the most pleasant. Yet she was so careful and so precise that honestly I found it relaxing. She was extremely thorough and really took the time to clean out my pores. She did a peel and some other lovely facial treatments and then a nice long session under a warm light where I fell asleep. It was SO relaxing! I can't wait for my next appointment in March, and I can totally see why you have to book so far in advance! Also to note, Bonnie didn't try to push any products on me. Quite the opposite, I asked her what I would need to have a solid routine and she started at the most basic level. Her philosophy was not to overwhelm but to give me a routine I could handle and keep up with. It was me who asked for more. I really appreciated that, she genuinely cares about her clients. Not to sound like a huge creep but whenever I use the gentle cleanser it smells like the products used during my appointment and it instantly relaxes me and makes me excited to do the routine of products. I forgot to mention Bonnie is extremely kind and so easy to talk to. She's super pleasant and listens to what you need. Especially for me who dreads these types of 1:1 treatments because I'm a huge introvert, I had the loveliest experience.

Around 2-3 times per year, I visit KUR Skin Lab for a hydra-facial when my skin is in need of a…read moredeep clean and refresh. I have always appreciated the professionalism and cleanliness of KUR. Since it is a medical spa and they use high-end skincare products, I trust that the facials will leave my skin clean, soft and less inflamed, as opposed to other spas in NYC that can cause breakouts afterwards. Kristen preformed my recent hydra-facial, she was very communicative and understanding of my skin concerns. She tested my skin and really evaluated it with open transparency and kindness. The prices are pretty high, but knowing that the service quality and experience is consistent every time I go, I would suggest 2-3 times a year is well-justified.

I absolutely love this place. I've gone once a year for the past 4 years. I booked my first…read moreappointment when I started experiencing skin issues on my face. I had always had great skin, but Kur Skin Lab restored its beauty and I'm so grateful. I started with the Chemical peel for the first two years, and these past couple years have been getting the Enhanced Microneedling. A week of downtime was required for this, but it was well worth it. The results are fantastic - it truly gives me glowing, youthful skin at almost 44. Thank you Kur for the welcoming and calming atmosphere you create!

Been a customer since 2019 but - My experience has taken a…read moredisappointing turn. The owner and manager's unfortunate arrogance, poor management, and lack of respect for their customers have made it clear that they don't value the people who support their business: This place requires a strict 24 hour cancellation policy, but cancels appointments less than 2 hours before appointment time. This has happened on multiple occasions all on flimsy excuses, with an impersonal email, while you have already planned your day. Once or twice is understandable, but repeated instances demonstrate a lack of professionalism and disregard for customers' time (I tolerated this many times over the years) - and they call their last-minute cancellations a "policy", while it is a pattern. Instead of making efforts to retain customers or offer any meaningful resolution, when I finally spoke up, The "manager" working that day right off the bat suggested that I take my business elsewhere, canceled all my future appointments, and deactivated my account as retaliation. My effort to reach the manager was ignored, and they chose to communicate solely over email. The tone was combative and filled with attitude; the manager even lied about the reasons for my past appointment cancellations (see screenshot). There was no accountability and they made no effort to accommodate the customer - there's only immediate defensiveness, dysfunctional communication, and punitive measures for voicing concerns - all on top of yet another last-minute cancellation. Rather than valuing customers and handling things differently, they chose to push them away. When I reported this incident to the owner Rani, rather than addressing my concern, she demanded that I take down my online review in exchange for continued service. When I refused, she aligned with the manager and reinforced severing the relationship (adding, "we wish you the best in your future endeavors"). She also refused to acknowledge the manager's behaviors or take any accountability. This business has failed to uphold even basic professionalism and courtesy. The owner only cares about herself.

Just had the most refreshing facial Skin feels so smooth and glowing. Super professional…read moreteam--totally pampered. Definitely coming back.

I've been dealing with acne for quite some time and have noticed that one thing that really helps…read moreis having my pores cleaned. Something that not a lot of estheticians do. I was tired of paying hundreds of dollars for someone to essentially wash and massage my face but not thoroughly get to the root of the infection. Hannah went straight to the point and told me this is basically not a relaxing type of facial but one that cures the face. She started by deeply exfoliating the face to remove the dead skin and then did the extractions. The extractions HURT but it's the only way to ensure the breakouts dont return. You must get the blackhead out from the root and that's what she does. She explains your skin type and what's happening to your skin and what's the plan to get you to healthy skin. She also recommends products that she doesn't even sale which to me is a green flag. Hannah also ensures you know the price of things beforehand so you're not shocked at the end and get a change to agree or not. My face looks insane right how so I make sure to carry a reusable face mask when I'm in public because it looks like I got attacked by bees lol I can't wait to see what my skin will look like in the next 3-6 months.

Hannah is the acne slayer, and her lancet level is 100. Hannah would win the Olympics of lancetting…read morepimples. All other facialists just get me annoyed now if they are not doing what Hannah does. Hannah is the master of making my skin look like I am on meds for acne. My skin is glowing for months after seeing her. She gets pimples/bumps that I didn't even know we're not fully extracted, but continue to recur until I go see her. She makes sure those suckers are gone for good. If you have tricky pimples that you're not sure how to extract, leave it to a professional like Hannah. Actually, there's no other professional like Hannah. Leave everything to her. People will ask what cleansers/lotions/acid your putting onto your face. I just tell people to go to Hannah. GO. NOW!!!

I've been seeing nurse Gigi for years and her service is exceptional every time I visit. She's…read morealways honest during her evaluations and will not push you to get extra unnecessary services. Botox has really helped with my teeth grinding and jaw tension. I highly recommend getting a consult with Nurse Gigi for any of for your skincare needs. Another plus is that she's super responsive through text and her new location is conveniently in Soho.

This was my first Botox and it was a horrendous experience to the point of causing depression. I…read moreasked nurse Gigi to do my eyebrows and a little bit crows feet. I did it right before my 35th birthday. First of all, since it was my first Botox she didn't warn me that Botox takes effect gradually and you might look funny for 2 weeks because muscles get paralysed gradually. So I was freaking out during those two weeks BIG time while being on the cruise in the ocean. Second, I experienced EXTREMELY tight skin on my forehead and HEAVY feeling like someone pulled my scalp. That feeling is excruciating. And lastly, both of my eyebrows DROOPED with my right eyebrow dropping more severely. It changed my beautiful open eyes and my beautiful naturally arched brows to flat droopy eyebrows and eyes. Also I developed deep lines in between my eyebrows even at rest which I didn't have before. I couldn't recognize myself in the mirror and worst of all my birthday was ruined. I felt depressed and disfigured and the tightness and heaviness in my face was killing me. I came back to her and she apologized letting me know that I reacted more strongly to Botox than she thought I would. She did correction for free. In 2-3 weeks not much has changed and I reached out to her again. She did correction again. But I still had prominent deep lines in between my eyebrows AT REST which I didn't have before. At this point I decided not to come back anymore for correction and let it naturally wear out. Since so much Botox was done near my eyebrows I started to lose a lot of hair in them - see pictures. I naturally have super bushy and beautiful arched eyebrows and now they are flat, thinned and spotty. I can't imagine if someone had poor eyebrows to begin with. It used to take me 15 seconds to do my eyebrow makeup and now it takes 10 minutes and they still look messed up. I still have deep wrinkles in between my eyebrows even at rest which I didn't have. My question is if I react so strongly to Botox why 3 injections in the muscle between my eyebrows didn't work? To me It seems like nurse Gigi just really messed up my face by placing injections incorrectly. Crows feet. I asked her to soften the wrinkles on my crows feet and what I now have is deep shallow hollows under my eyes and also swelling and water retention which I also didn't have before the injections. My eyes look tired and older. I had zero hollows under my eyes before the injections. It's just terrible. So while she admitted that she gave me too much Botox and offered corrections for free which I appreciate, it was hard to correct what has been done. As I said, my eyebrows are thinner, droopy and spotty, I have hollows under my eyes and water retention under my eyes like I'm a drinker. Since Botox starting to wear off I'm starting to look funny as well - the problem areas look worse than before Botox due to exaggeration since some muscles are still paralyzed. Two little deep wrinkles now exaggerated even at rest and I have weird unnatural vertical lines. Needless to say, this was an emotionally draining experience and it was triggering depression. I'm so happy that Botox is wearing off now and I'm so glad to see my wrinkles back and look like myself. I will now think a million times before doing anything else to my face. Not once nurse Gigi or anyone from her office reached out to check on me. I do not recommend this injector.

Wonderful, personalized, and professional care. A few hours there is like a day's trip to a…read morefull-service spa!

Evan is very attentive and works to be accommodating. He gave me a beautiful & relaxing facial. He…read moreexplained everything thoroughly and asked questions prior to the facial to my specific needs.

This was my first experience at a Glowbar and it was wonderful - enough for me to come back…read moremultiple times! The area had a cute sink to wash your face in (good for selfies) and then your aesthetician takes you back to your section to begin your treatment. Pros: Super quick (30 mins) which makes it perfect for booking in between your lunch or errands (just remember you can't wear makeup after for the day!) and still go about your day. Staff is helpful and friendly and the treatment feels professional and efficient. Cons: This wasn't really a huge "con" for me, but Glowbar isn't really designed for a "spa-like" or relaxation sort of experience. It's mainly for maintaining skin, and therefore, there isn't usually relaxing music playing and rooms are divided by curtains, so you might hear another client and their aesthetician speaking as you're getting your facial. Also, there aren't really many customization options, it seemed like there were mainly 2. I've had a peel and dermaplaning done by them, both were great, but wish I could try something new. Overall, I really love Glowbar. I've been to this location, and one in Brooklyn and even purchased a gift card from here for a fiend who also loved their experience. Super wonderful for those on-the-go needing a skin pick-me-up!

I've been a member here for the past few months and have been happy with my treatments! The staff…read moreare friendly, facilities are clean, and skin feels less clogged after each visit. Upon walking in, you check in with the receptionist or with the iPads. Make sure you arrive 5 minutes early, so you can wash your face at the wash bar before your treatment. Each appointment is 30 mins and is custom to fit your skin goals for that appointment. I think I've been a member for 5-6 months now and each time, they chose to do a chemical peel, high frequency, and moisturizing mask. They do some extractions but the level of thoroughness varies per aesthetician. It's a good spot if you just want regular facials for maintenance. Otherwise, I don't see a significant improvement in my skin, but going here does keep it at bay.