I scheduled appointments for both my husband and me over the phone. When scheduling, I specifically…read moreasked if my insurance would cover the eye exam and was told yes. However, no one asked what vision insurance I had. When I arrived, they asked for my medical insurance cards but never asked for my vision insurance. I was also asked whether I was having any medical eye problems, and I said no. I was there for a routine eye exam. After the exam, I was told it would cost an additional $50 if I wanted my eyeglass prescription. When I explained that I have vision insurance, I was then told they don't accept my plan. I chose not to pay the $50 because my vision insurance covers routine exams and prescriptions, so unfortunately the entire appointment ended up being a waste of my time. I now have to make another appointment with an in-network eye doctor. I'm also unclear why my medical insurance information was taken for what I understood to be a routine vision exam. This whole situation could have been avoided if, when I specifically asked about insurance while making the appointment, they had simply asked which vision insurance I had and verified whether they accepted it. Very disappointing experience and not a good way to run a practice.

Cheyenne at the front desk is wonderful. Always greeted me with a smile and always positive. As I…read morewaited for my appointment I heard many difficult conversations, clients complaining etc. Cheyenne dealt with each one in a positive, helpful manner. I could not do her job, some people are so rude and aggressive. Harsh off to an amazing woman who handles it all with panache. *Hats off , not harsh* Geri Wise

I recently had Cataract Surgery and want to thank Dr Brems & his team for their patient centric…read more approach, courteous & professionalism Larry

If Doctor Brems... (I find it difficult calling him a doctor) He's more like a poorly trained…read moretechnician that doesn't know how the use the equipment very well, as he plays with your eyesight. If Brems... was a casino, your chance of winning is less than 50%, that's about equivalent to your chances of getting a good outcome with both your eyes. Don't gamble on this crap shoot.

Woke up with a weird eye condition one morning and was able to get a same day appt. Dr Arora was…read moregreat, instantly diagnosed conjunctivitis and fixed me up. He was easy going and very informative. Just referred a friend to him.

Elijah was super efficient and knowledgable, and Dr. Arora…read moremade me feel comfortable and was very personable.

Dr Brems is outstanding ... thanks to him I have my eyesight back ... highly recommend. You can…read morehave complete confidence if he is doing surgery on your eyes! Staff is excellent too,

I presented to the Honor Heath Shea ER with a sudden loss…read moreof vision in one eye . I needed to be evaluated by an ophthalmologist an Dr, Brems was on call. He was notified but chose not to come to the ER. There was no other ophthalmologist available so i was unable to receive the treatment I needed, and as a result I am now blind in one eye. I was in ICU for two days and the hospital did not attempt to find another ophthalmologist. No physician on staff was qualified to dilate my eye to asses for a retinal artery occlusion or a detached retina, I was visiting from another state and had to make an Emegency flight home to see my ophthalmologist but, unfortunately , the window of time for appropriate treatment had passed.

My eyes have never been worse had cataract surgery. Lots of scaring and massive floaters. Had to…read moreget Retina surgery. Jelly was coming apart in my left eye. Still healing and can't see great out of surgery eye. Other eye massive floaters. Can't see in the dark, sun light and can't wear sunglasses

Dr. Lee is an expert in her field. She is up to date with all of the latest developments. She was…read moreable to quickly make a correct diagnosis and recommended a course of treatment that was right for me. In her practice, Dr. Lee utilizes all the latest and greatest technologies with the staff that are professional and helpful. Voted a top doc (in the Seattle area), she also hosts a popular YouTube channel that I find informative and educational. More importantly, Dr. Lee truly cares for her patients. She has the ability and willingness to connect with them in a meaningful way that helps to manage the expectations, which are very personal in eye surgery, more effectively and realistically. I'm known to take things very far to get the specific results that I'm looking for. Dr. Lee took the time to listen and even adjusted her working style to help me navigate through all the choices I was inundated with for the outcomes that were practical to my need. Dr. Lee is also very pleasant to work with. This makes the collaboration productive and the whole process much more manageable. I'm very happy with the results Dr. Lee achieved. She is a gifted surgeon and an exceptional physician all around. I wholeheartedly recommend Dr. Michele Lee for any cataract related issues without any reservation.

I went here for a Lasix consult, but it has turned into the need for cataract surgery. I am not the…read moreaverage age of a cataract patient, but here I am. The doctors and all the staff I have interacted with have been great. I have not had the extensive eye exams that I have already undergone here, but at least they never used the machine to blow air into my eyes. My surgery is scheduled for about three weeks from now, but I already have all the information and medications that I need to proceed. I was thinking the Scottsdale office was far, but then I heard another patient say they came from much farther than I did. Knowing the distance some patients drive lets you know how great the treatment is.

40 minute wait in your lobby without being spoken to is unacceptable and not a respectful way of…read moredoing business. I did my part and showed up on time. You need to respect the fact that people have schedules. Stop over booking and take care of your patients. Shame on you guys.

Dr. Chong in my opinion is the epitome of what an excellent eye dr is all about....the skills she…read morepossesses is like no other dr, I have ever dealt with. Calling the office and speaking with Dererdra, who was so pleasant and so patient I knew I would be in great hands.... The way Dr. Chong explained things and told me what she was doing was so impressive, usually I have to ask 50 questions but she answered everything before I had to ask anything. I truly felt like Dr. Chong really cared about the health of my eyes and I didnt feel like a number at all like one does at most medical offices. Her assistant and office staff were all fabulous, helpful pleasant and kind. Although, Dr. Chong has a very busy schedule, I NEVER felt rushed or pressured. Truly the best experience I have ever had with an eye Dr. I will never go anywhere else and will making appointments for the rest of my family. Thank you PHOENIX EYE GROUP, and wonderful Dr. Chong for putting me so at ease and handling my issue....You truly are the BEST!

Dr. Chong is so knowledgeable, patient, and kind! She took extra time with me to discuss my eye…read moreconcerns and explain my condition and treatment options. She answered all my questions clearly and with great care. I truly felt cared for during my entire visit, and I cannot recommend Dr. Eva-Marie Chong enough! The staff was also very friendly and nice, and I didn't have to wait at all for my appointment. Wonderful doctor, wonderful office!

Dr petelin is so amazing Im thrilled to have him as my much…read moreneeded cataract surgery in the very near future. He loves what he does im so blessed to have met him. I truly feel my eyes are in an amazing surgeons hands Thankyou for your "expertise and passion" The world is a better place with a terrific surgeon like yourself in it. I love eyes I truly believe your a gift to all Thankyou for being You!!

Extremely disappointing and frustrating experience at Petelin Vision…read more After waiting an hour and a half, I finally had to get up, leave the exam room, and ask the staff if anyone was actually going to see me. That alone was unacceptable and showed very little regard for my time. When doctor Petelin finally came in, things somehow got worse. Rather than taking a moment to review my chart and understand my history, he immediately started asking questions and making statements that were factually incorrect. The whole interaction came across as arrogant, dismissive, and completely lacking in professionalism. I became so frustrated that when they finally went back to review my chart, I got up and walked out. I told them plainly that they had wasted my time. After sitting there for an hour and a half only to have the doctor come in unprepared and make incorrect assumptions, I saw no reason to continue. Patients are trusting you with their time, money, and eyesight. The least they should receive is basic professionalism, preparation, and respect. Unfortunately, I experienced none of that here. I will be taking my business somewhere else--somewhere that actually values its patients and understands that their time matters. Based on my experience, I cannot recommend Petelin Vision.

Dr. Mookadam has been by my side for many years. She is an excellent physician and takes her time…read morewith each patient. I have always felt that when I walked into her room , she behaves as though I am the only patient in the whole clinic. She takes time with me and I never leave unsatisfied. I recommend her to anyone who is looking for new primary care physician.

Great staff , kind knowledgeable, caring . Highly recommended . Caring , organized , love to go…read morethere