Need a tech company? This is the one. Great response times and always fixes our issues…read more Understands how a business works and can get your office/network running smooth.

ITS Techs are Superhero's ! Highly recommend . After arriving home from a weekend visit to NYC we…read morediscovered that all photos somehow disappeared from camera card. It took ITS Tech less then 48 hrs to recover most of the images thus saving the day!

I have never used a computer repair service that offers pick up & delivery and who works out of…read moretheir home shop. I was a bit leery but like to support local businesses when I can. Glad I took the chance. Rick works on both PCs and Apple laptops. My Macbook Air had a virus which was beyond me. My Mac is an older model but I hoped to get another few years out of it. Rick picked up the laptop, was able to remove the virus, install a new browser (at my request), and do a tune-up. He also was able to add the print/scanner software I needed for my all-in-one office equipment. Good price for the services, personable, & professional. Will use again.

I kind of contacted Rick a little late in the afternoon and he returned my call within 30 minutes…read more He came by the next morning and picked up my laptop. He brought it back to me about 3:00 that day--fixed! He is very knowledgeable and very easy to work with. If I need any other work done on my laptop I will call Advanced Computer Diagnostics first.

Needed help twice this year for my aging Kindle. These folks are knowledgeable, helpful and honest…read more This time they did not charge me for service, even though they interrupted their work to immediately solve my problem. If all businesses worked like this, our world would be grateful and at peace.

Brought my laptop here when it had a virus. Was fixed perfectly and was given back the same day…read more Very nice company and I will definitely be returning here if the laptop breaks again. Thank you On Demand

Great work. Anthony got my laptop up and running. Works like new. He drove out to me as well which…read morewas very cool. Anthony will definitely be our IT guy for out future problems. Highly recommend.

In the same week, both my iPad and MacBook decided to glitch. Anthony was able to quickly surmise…read moreand fix both issues. He's very fairly priced and attentive. I gladly recommend and will definitely come back to PSI Promoted Software for other issues if and when they arise. Thank you so much Anthony!

Had some issues with my Windows operating system and after not being able to resolve it on my own,…read morefigured I'd give this gentleman a shot. Dropped it off explaining my problem, easiest n best route was wiping my hard drive which was fine because I have it installed on its own hard drive separate from important files. Had it for a couple days and picked it up like new. The guy is very nice and charges reasonable prices, so not much else I can ask for. High reccomend

was a asshole on the phone can't tell you prices until he looks at it that's not a good serviceread more

This place is great. Fast & friendly service. I have been using them for years & they are hands…read moredown the best in Nashville.

ZMac is the best you're going to get for third party Apple repair. They are honest. They won't…read morescrew you out of money by any means. I went in to get my Mac repaired, and instead of offering the service of fixing my Mac with them, they gave me a work around to get my Mac fixed at the Apple store for the best price I could get. I have had multiple friends actually get their devices fixed through them and they have never had any complaints about the price or results of the repair. GO WITH ZMAC!

This is my original review followed by updates every two weeks for the Hermitage, TN store, and it…read morewill continue to be updated on Google maps as well as other review sites going forward. I recently had a highly disappointing experience with the the UbreakIfix Franchise store in Hermitage, which I feel compelled to share. Initially, I took my iPad Pro in for a charging port replacement. However, during the repair process, the screen was broken. When I returned to the store, I was informed that fixing the screen would cost an additional $549, and the charging port still had not been replaced. From my perspective, this situation reflects a lack of professionalism and accountability. I declined any further service and retrieved my iPad without any repairs completed. Given the circumstances, I am not confident in the store's ability to perform the repairs correctly. I am now forced to take my iPad elsewhere and bear the cost of a screen repair for damage I did not cause. Updates Update: 7/13/24 Unfortunately, there is still no resolution. Earlier this week, I brought my iPad Pro to the UbreakiFix store in downtown Nashville because it seems that the Hermitage franchise is uninterested in serving our community responsibly. The Nashville store, which is not a franchise, intends to contact the Hermitage location to discuss covering some of the screen repair costs. Their words were, "They should cover some of the cost." I hope they step up as responsible business owners, but I will continue to update this review to ensure transparency. Update: 7/1/24 Regrettably, there is still no resolution. This review will continue to be updated every two weeks to provide a clear view of how this store appears to neglect its responsibilities to the community and its patrons. Update: 6/17/24 So far, the only response I have received is a standard, canned reply from the store, which does not address my concerns. They have my phone number yet the franchisee has not called to seek a resolution. This lack of genuine engagement seems indicative of their approach to customer service.

Walked in with water damage on my IPhone 12, assessed the damage and took care of the issue on the…read morespot! Super friendly service and affordable. They offer protect and insurance for all electronics!