I'm a handyman and a carpenter for over 20 years. I'm really busy so I contacted Dan to do some countertops for me. I have used Dan once before and I did have some bevel edges on some of his countertops that wasn't glued properly but I fixed them myself and didn't complain.
A month ago I contacted Dan to give me an estimate for six other countertops. I provided CAD drawings in PDF format with detailed measurements and finished edges.
Monday I went to pay Dan 100% in full to build these for me after I got the estimate for $1,800. When I got there I was treated to an irate Dan that wanted nothing more than pick a fight with someone. After spending 20 minutes trying to explain the details of what I wanted and trying to work with him. I was faced with a condescending owner with a chip on his shoulder. I had no choice but to walk out and leave. I will never return or give this man a dollar of my business ever again. Nobody should be treated like that
If I could give zero stars I would. The women working for Dan are pleasant and will work with you. The owner needs to take a lesson from his employees on customer service because all I dealt with was an angry and irate man read more