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Dan's Coach Services

4.5 (2 reviews)
Closed • Closed

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IBoston Limo

IBoston Limo

4.8(22 reviews)
6.8 km•Back Bay

iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

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IBoston Limo - Clean comfortable vehicle.

Clean comfortable vehicle.

IBoston Limo
IBoston Limo - Efficient rides.

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Efficient rides.

Patriots Limousine

Patriots Limousine

3.8(27 reviews)
2.5 km•Arlington Center

Communications before the trip was excellent. Estimated arrival time for pickup was spot…read moreon...actually a few minutes early. Smooth ride with great driver. I have seen some not so good reviews on this company but after using Patriots for multiple times now, I can't believe we are talking about the same company. Maybe new owners / management? I'm expecting some more great service on my return trip.

Before booking Patriot, I spoke with several limousine companies in the area and not only did…read morePatriot come in at bottom dollar, everything about the experience was top notch. They promised us a 4:30 arrival and Stanley texted at 4:00 stating he was arriving at 4:15. He was there at the exact minute he promised. We had the Mercedes Sprinter van. Originally, we had the stretch Limousine, but due to a mechanical issue, it was unavailable, so Patriot upgraded us to the Sprinter which is a larger vehicle and an incredibly comfortable ride. Most importantly, they upgraded us at zero additional cost. Inside the Sprinter was new and immaculate. We synched the stereo easily to my phone via BlueTooth and played our music the entire ride. When it came time to leave our event, I texted Stanley when we wanted to be picked up and he was there exactly on time. After the precision pickup, I never had any concerns. We had an amazing night and the flawless transportation was the icing on the cake. A big thanks to the team at Patriot especially our professional, courteous, punctual driver, Stanley.

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Patriots Limousine
Patriots Limousine
Patriots Limousine

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Dan's Coach Services - airport_shuttles - Updated October 2026

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