Excellent staff, choices and they don't "storm" you for any car sales, new or used…read more Rico is the man, great personality makes you feel like family.

I just purchased a car from Port Jervis Auto Mall last week. Everyone I had contact with, from…read moreMitchell in Sales to Larry in financing to Steve in parts and Ricco in service were fantastic. At no time did I feel pressured into anything and all of these guys were incredibly patient and kind. Since COVID, customer service in most places has gone down hill, but I was so happy with the customer service I received here that I thought I was dreaming. Great group of people and fair business practice. I highly recommend them. Patty F.

I came in to look for a used car, first the cars sitting on the lot were all extremely high mileage…read moreand even the cars that were "ready to buy" i was told would take up to a MONTH to be looked at and given a "once over" in the garage. Secondly one of the employees who i believe was the co owner used my PERSONAL phone number to call me multiple times a day most of which the phone calls were NOT about the car i was interested in. the final straw for me was when one of the co owners called my number insisting he (a strange man in his 60s who i did not know) could drive me (a 17 year old girl) ALONE to my job the next day and then ended the phone call with saying "i don't care what they say about you i think you're pretty cool". DISGUSTING!! COME ON DOWN TO MAZZYS TO GET HIT ON BY A CREEP AND GET SOLD A SHIT HEAP OF A CAR!!!

It's taken me the many years to find a great mechanic. But at last I have, and I'm a customer for…read morelife. Besides being charming, Mazzy is honest, fair, smart, and great at diagnosing and solving car problems. He was great at explaining what needed to be done to my car. I can attest to the quality work that he does and would recommend him highly!

When I was searching for another car, I gave this place a look. They have nice cars and their…read morecustomer service skills are excellent. I ended up buying a car somewhere else but would recommend them to anyone. There was no high pressure sales tactics. Their attitude was take your time and come get us if you have any questions or concerns.

To all those that got a "flyer" with their win a prize by opening their "tabs" please don't bother,…read moreis a scam to get you to their place. I got a "winning" tab with the picture of 3 trucks on it. When I went there, they then have you "spin" a wheel on their laptop (even though the flyer says if you get a match you already a winner) and then give you a coupon for an oil change, This is a total scam, and there is no way am going to risk my car getting an oil change when they damaged a costumer's car with their awful service from what I see on the reviews. Don't bother going there if you think you going to get a prize, is just a way to get you there so they can do their "sale pitch" on you.

The worst service dept I have ever encountered. They are trying to rip people off and take…read moreadvantage of people. Unprofessional and they have NO idea what they are doing.

Looking for a clean used car with low miles- this is the…read more place to come to! They sold me my son's car & I have been happy since.

everything was so smooth I literally had to do nothing! was all done so quickly and I walked away…read morewith a beautiful vehicle thank you to Zack and Dylan for your time and effort in getting me into a new ride!! very friendly and comfortable

Wonderful experience at Siena's auto mall! I worked with them to find my perfect car and left with…read morea beautiful 2018 Jeep Compass! It was such a smooth and easy process. I definitely recommend buying from them !! Thank you!!

I was all set to buy a truck from here. It took two days to get ahold of someone to even look at…read moreit. The vehicle itself is overpriced rusted piece of junk and before we could even do a test drive he had to jump start it, and the check engine light came on immediately. I still was going to buy it the next day (cash in hand), but they told me someone had already offered them money for it. It's still sitting there! This place is a joke. All their vehicles are overpriced POS's. Do not buy a vehicle from these people!

Doesn't answer phone no voicemail box and no response from emails. Not so good right?read more

Mark and Dylan are awesome guys. Clean efficient and reliable.. I have been through hell with my…read moretruck (2005 dodge ram) and thanks to them it's up and running. I would definitely recommend them and will always used them for all my repairs!! They listen!!!!! Thanks guys. Sincerely Rosie

The service is insane. The team is small and still somehow gets in contact with anything going on…read morein the process. My car was totaled and the shop kept me updated on every step of the process, including paperwork and next steps. I can't recommend this team enough.

The good is the first time I took the vehicle in they were very polite and the complimentary car…read morewash was a good thing. The bad is Just a few months later the car isn't so new. And I saw a MIL light (engine light) came on after an oil change the week before, and made a call. She said she would make it urgent to get me in. Unfortunately, she called back and said not till Monday. Maybe I could have gotten some help over the phone being that it's the holiday weekend, but was simply told not till Monday. On Monday I gave her the key. Later, She came to the lounge and told me what they did and did not find, but not how much I had to pay for that service. They never told me I had to pay for checking the glitch! Was it my fault the light came on? Was the MIL light faulty? But I went to the window to get the keys and was told to pay. Why didn't the service person tell me that? Her reply was " Any time you come here you will be charged a fee unless it's under a warranty for a defect ." But I was just here a week ago for an oil change. "He ran a Diagnostic on the vehicle you have to pay for his time." Let's be real: he hooked up the car to the machine and walked away to work on another car till it was done. The fee could have been waived, I spent that morning trying to get a reasonable car rental to get to work. After sharing my story with my brother similar incident at his Neighborhood Nissan but he did get the fee waived.

If I could give ZERO stars I would. The car sales man Yahveh knew nothing about the car I was…read morepurchasing, which caused me to have to do my own research to find out what I needed to know. When I went to pick up the car the key was malfunctioning, I was then told a new key would have to come from the factory dealer, & I would have to place the order then be reimbursed. This information was given to me by the MANAGER, Heath, who sat in my face & deliberately lied about the reimbursement. I emailed him 3 times with copies of the receipt & left multiple messages just to be ignored. DO NOT BUY A CAR FROM THEM!!