Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

We had an absolutely amazing experience with N G Floors. Stan and his team installed over 2,000 sq…read moreft of wood flooring for us, including a full set of stairs, replacing all of our old carpet and the transformation is incredible. From start to finish, the crew was efficient, professional, and extremely respectful of our home and family. They worked hard, kept things clean, and delivered beautiful results. The difference is night and day. What truly sets Stan apart is his patience and integrity. He dropped off numerous wood samples in different colors, finishes, sizes, and styles, and never once seemed frustrated, even as we went back and forth trying to decide. He even included my kids in the process, listened to their opinions, and made them feel part of the decision. They absolutely LOVE the new floors and were thrilled to say goodbye to the old carpet. The moment that really blew me away? Stan proactively gave me a rebate for materials that weren't used. That level of honesty is rare. I'm honestly torn writing this because I want to tell everyone how great he is... but I also don't want him getting so busy that I can't book him again! We'll absolutely be using N G Floors for our upcoming bathroom remodels. Highly, highly recommend.

Another 5 Stars for Tim and his team at S&G Carpet and More in Elk Grove. I had visited the store…read morein December to get an idea what to expect with product selection for hardwood flooring and installation price etc... We had carpet and pets, so we were in need of new flooring. We took the leap and chose S&G Carpet and More to do our hardwood flooring. And we couldn't be happier. Courtney walked us through everything we had a gentleman come out and measure and we chose our flooring. Installers arrived on schedule every day and were so polite and true craftsman at their trade. I was very impressed with all their work just impeccable and immaculate. Our home has been really transformed by Tim and his team. Our home is 2700 sq/ft, so it was a big job wall to wall hardwood. If you are on the fence and not sure about changing your flooring, I wouldn't hesitate to reach out to Tim and his team at S&G Carpet and More here in Elk Grove they will definitely take care of you. For example, some baseboard on our landing was left off the quote and we requested to have it installed. Tim sent someone out the next day to install baseboard on the landing and caulking at no charge. Customer service 5 Stars!!!

I came here to replace my bedroom carpets and was not disappointed. We ordered a high quality…read morecarpet that is super comfortable. S&G made the process so easy and they beat other competitor's pricing. Courtney was really helpful. After we ordered the carpets, we waiting 2 weeks for the supply to come before we scheduled the install. Jeremy installed the carpet (all by himself) and did an excellent job. We opted to move our own furniture, but S&G does offer furniture moving for a fee.

Dealing with water damage from a hot water leak was incredibly stressful so finding the right…read moreflooring company mattered a lot. I'm really glad I chose this team. Spike, the owner stood out right away with his great customer service very personable easy to talk to and responsive throughout the process. Installers Hugo and David were fantastic! Once they pulled up the damage, Flooring, they discovered the subfloor was uneven instead of cutting corners, they took the time to do it right. Sanding down old glue and adding leveling cement to ensure a solid foundation. They showed up on time every day we're respectful of my home and did their best to keep things clean by vacuuming, dust and debris as they worked. The job ended up taking longer than originally expected, but they kept me informed the entire time which I really appreciated. Overall, a professional hard-working crew that delivered quality results during a stressful situation. I would recommend Abbey Flooring.

We've been acquainted with Abbey Flooring and more specifically spike for over a decade. From…read morecarpet to tile he's taken care of two homes for us now... Spike is absolutely awesome to work with. He Never rushes you and presents different options and ALWAYS stays on top of the job from start to finish. There has never been any surprises in working with him. We contacted him recently to have our house carpeted. Abbey Flooring has a great selection and Spike helped guide us to a selection and after making our selection he let us take the sample book home to see if it fit with our color scheme. After that he came out and took the measurements and ordered our selected carpet.. The install went absolutely perfect. His installers, Hugo and David, were completely amazing. They moved all the large items for us and finished the job in one day! Five bedrooms was no easy feat. They put everything back. Spike checked in with us during the job just to see if we were happy with the progress! I can't say enough good things about Abbey Flooring, Spike and his installer crew... And as far as the price goes... we went to Home Depot and Lowes but honestly we could never get anyone's attention.

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

The BEST in Elk Grove! They renovated my kitchen with great attention to customer satisfaction…read more Rafael is the best owner and customer satisfaction is #1!!! He is great to work with. Be very clear with your project and details and you can't go wrong with the price, total time, and quality of work. He'll give you expert advice. I've never had a project completed so fast! I'll go back without a doubt for all my kitchen, bathroom, remodels, or flooring needs.

Once again Sulcas Carpets has taken care of my family and extended family, my community. Your…read morededication to the community has kept our homes beautiful and our youth programs active. You are apart of what makes Elk Grove the great city it is.

Needed some help with replacing a small patch of carpet in a closet and Bruno was great in helping…read moreme. Fast, easy, great service.

Great selections and prices. Picking out new floors is not an easy decision. Nonetheless, big…read moreshoutout to Bruno for offering his knowledge and assistance in helping us out. He made the purchase effortless and we left as a happy customer. We will definitely return again when we're ready to change out the rest of the floors!

It's been several months since we had our shutters put in. My family loves them. Just this week…read moreJolene called just to follow up with us. It's rare these days to find that kind of service anywhere and it's part of what makes Elite stand out from the rest. We couldn't be happier with our experience with the entire crew from start to finish.

Do not purchase from Elite Shading in Elk Grove. I spent a fortune on Wood blinds and my absolutely…read morebotched order was not only ignored But completely misrepresented. No customer satisfaction at all.

Kevin is a scammer. He stole thousands of dollars from us, asked us to pay in advance for flooring…read morematerials, and then never showed up to install the floors. He just kept the money and stopped responding. Beware this liar. He also has another listing on Yelp that he closed because he's scammed other customers too.

Be ware of Kevin's Floors! He robs your money with lousy job. We ended up with additional cost…read moreto hire some one else doing extra work and to fix the problem caused by his installation!