I was riding with a friend and he had an emergency issue and needed a pump so we stopped in. The…read moreowner sarcastically said he could use the pump for $5. We thought he was kidding. He repeated that he wasn't kidding about 5 times and lectured us on how he has to put food on the table and was incredibly condescending. We ended up leaving because neither of us had $5 and his attitude was horrible. We all work to support the small businesses of our towns, even when it sometimes costs us more. That's the spirit of a small town. To let my friend use the pump for less than a minute would have cost him nothing and we would have remembered it. Instead, his incredibly rude attitude made sure that neither of us will ever buy a bike from him we will definitely go out of our way to never service a bike with him or buy any supplies. And we will advise others to not go to him. There are other small bike businesses in the area that know how to treat people respectably and I'll gladly spend my money there.

My husband has bought many bicycles from Lou at NC Bicycles over the years due to his excellent…read moreservice and products. Lou knows his bikes and his service and friendly attitude can't be beat. Lou even adjusted an old walker for my mother at my request. Today, I needed some help assembling an all-terrain walker for my mother (the Afari) and he did it the same day it arrived in his shop. Super fast and efficient - and you can't beat the greeting from Okey ! Thanks, Lou!

Got my first ever MTB Trek Marlin 7 gen 3. Very very good service. The guy who helped me (Noah) is…read morevery knowledgeable about his work and about bikes, not all services are like that. Thank you

I have found all the staff at Trek Fairfield to be knowledgeable and extremely helpful. I came in…read moreand they answered questions and helped me understand a new bicycle that was purchased elsewhere and then showed me how to properly attach the bike rack to my car without any charge. Just after I left, about 5 minutes away, a deer bolted from behind and hit my new bicycle and some of my car. I went back to the store and they kept the bicycle overnight to review the damage and did not charge me for their time. The frame was damaged and I was told the bike could not be fixed properly. Jason was extremely patient and helpful and tried, over multiple visits, to find the perfect replacement bicycle for my style of riding and body size. Jason, and the rest of the staff, were always pleasant and even offered online selections and made recommendations of new designs and colors that would hit the market soon. The customer service experience at this Trek location was wonderful and was far above my expectations. I would recommend this store to anyone, without any hesitation.

This is my favorite Danny's location. Everyone is super friendly and patient. I was very impressed…read moreby the support we received yesterday from Sebastian. He really helped answer all of my questions about which size bike would be right for my son. Great guy! Great store!

Brad is an awesome salesman I am participating in my first dulathon and needed a new bike. He…read moreimmediately knew what size I needed made the proper adjustments and even allowed me to take it for a test ride. He was very patient and answered all of my questions. Matt was also very helpful I needed a gps and installed it! I left Danny's feeling great about my upcoming race. What a great team!!!

High quality bike repair especially of higher end bikes, like specialized. Slav is extremely…read moreknowledgeable and also texts to follow up on the repair and how the bike is performing.

Slav is absolutely The Man! Incredibly knowledgeable and very easy to talk to. I trust him…read morecompletely and would not consider going elsewhere for bike sales or service even though I have to drive my multiple bike shops to get there.

I brought my Specialized Stumpjumper 15 in for service and left seriously impressed. Pacific…read moreCycling & Triathlon is one of the few shops in Fairfield County, CT that's truly equipped for high-end mountain bikes, the team knew exactly how to set up a full-suspension MTB (sag, rebound, cockpit, tubeless, dropper) and got everything dialed the way it should be. I've tried other shops locally that didn't have the tools or the know-how; Pacific absolutely does. Service & expertise: Friendly, fast, and deeply knowledgeable. Every visit turns into a mini masterclass, I end up hanging around nerding out about bikes, local trails, and riding because the staff actually rides and it shows. Bike fitting: They're among the most capable bike fitters in the area. If you need a professional bike fit for road, tri, or MTB, this is the place to get comfortable, efficient, and injury-free. Selection: From kids' bikes to road bikes, e-bikes, and racks/accessories, they've got the essentials covered, plus the parts and tools to keep serious riders rolling. Bottom line: if you're searching for a mountain bike shop, MTB suspension setup, bike service, or a professional bike fit in Fairfield County, Pacific Cycling & Triathlon is the real deal. Highly reco

Thank you so much to the team at Pacific Cycling & Triathlon for having an in-stock last minute…read morebike case and taking the time to assemble the case and help pack my bike for international travel! Great customer service and knowledgeable bike techs!

Fitted my tire and had me on my way in 5 minutes. Was friendly and helpful and knowledgeable.read more

Came here to get my bike serviced and they were able to analyze my bike to see which service…read morepackage would be the best for my bike and have it prepped for a bike tour I was training for. The guy at the store was incredibly helpful and they had a quick turnaround time. I also came back to get a second bike serviced as well and I am incredibly helpful with both packages. Your bike will look and feel like a new bike.

John and Frank were amazing!! They took the time to help me with an online purchase. They provided…read moreexceptional service and made me feel comfortable buying this unique gift for my husband. I highly recommend this shop. The bike was expertly packaged and arrived in excellent condition, exactly as described. I'm thrilled with the quality and will definitely shop at River Bicycles again in the future!

Great service, staff is very attentive, listen to your wants and needs and then offer the right…read morepart or accessories. Full inventory of the latest bikes at true price points.

They are incompetent and unprofessional. I bought a bike from a third vendor that I was supposed to…read morepick up at this store. They gave it to a customer who walked in the shop so they could make a profit. Lied to me about n my numerous calls and even when I walked in the shop. They claimed the third vendor was dealing with layoffs and delays when the only delay was that they gave my bike to someone else and tried to cover it unsuccessfully. I found out that they did ncorrectly gave my bike to another customer and tried to buy a mew one but it was out of stock. When they finally admitted their mistake they told me to go get the bike somewhere else where it was sold at a higher price. It is incredible to me this shop is still open!

Bought my first carbon bike at Bicycle Playground in Huntington NY. this winter. Very happy with…read moreall aspects of the experience with Alex and his team. And I am kind of a picky customer. I was not surprised though, as my wife got her bike there a few years ago, and a good friend a couple of years ago. Alex had the bike I wanted (Specialized Roubaix), & matched the corporate on line sale price. More important than $, though, is getting the rite fit. Being in my late 60s, I need certain setup to be in my optimal riding position. There were 2 'endurance' style road bike I was interested in. I went to one of those corporate stores (for a big name bike).... and they said 'cant do that'. I went to Bicycle Playground, and Alex set the bike up as I needed it for the test ride! And Fit is everything. From my wife's experience and my friend's, I knew Alex won't sell you a bike that wont be the perfect fit- if he does not have the exact right size- he'll order it for you, even if it means waiting for a sale. (some shops try to sell what they have- even if its not just right- my wife experienced this). And also, Alex is a great bike fitter. My new bike that he set up is perfect. Another great aspect of working with the guys at Bicycle Playground is their encyclopedic knowledge of bicycles, coupled with their honesty in helping you understand what you need, and what you don't need. They don't push all kinds of extra stuff you don't need- just to make sales. In fact, if you think you want something that wont really do you any good, they will tell you so. I was considering an upgrade from Shimano 105 to Ultegra (at a very attractive $). Alex explained the exact details of the differences (down to the bearing vs bushing differences) and how much difference that would make for my type of riding (not much!) so i skipped the upgrade. And he was right. The 105, as Alex has it tuned, is working superbly. (and this is compared to my old bike, which is an old Dura Ace) You can trust these guys to give you the right information, equipment, and service!

If they had the option of -1000 I would choose that option for rating this establishment…read more All these positive reviews are probably made up by his friends, family members or employees. The owner of this bike shop is a disgusting piece of a human being--a vile excuse for a business owner. He is deceitful, unprofessional, and completely lacking in integrity. Over the phone, he quoted one price for assembling a bike, but when I arrived to pick up my bike, he suddenly demanded more--an obvious bait-and-switch tactic. He and his inexperienced teenage staff also attempted to withhold or swap out parts that rightfully belonged to me, simply because the bike wasn't purchased from his store. He even had the audacity to think I wouldn't notice the difference--trying to pass off cheap, generic parts in place of the originals. When I confronted him and said I would call the police for stealing my parts, he exploded in anger, yelling at me and calling me "cheap" and "crazy" in a hostile, unhinged manner. I paid this man for a service he and his employees failed to perform correctly, and instead of owning up to his dishonesty, he doubled down with disrespect and aggression. His behavior is disgraceful, unethical, and absolutely unacceptable. Avoid at all cost!!!!

So, Phil is always willing to help right away every time I go there. He is courteous, kind, and…read moreprofessional and a master bike man! I recommend him highly!