After getting screwed and taken advantage of left and right by dealerships and my other preferred…read moremechanic getting closed, I found these guys because it was in walking distance of my house. They are kind, professional and caring. They take good care of their customers and are careful with their work. The mechanics and the owner are always looking out and respect the loyalty you give to them. When I called for an appointment but wasn't able to make it on time, they called me the following Monday to check on me. They offer to drive me back to my house and pick me up when they have my car. The owner did research for my vehicle to know what is recommended as far as standard maintenance. They don't push anything on you that is 100% necessary and give you a timeline for when it will be. They will also call around and try to get you the parts for the best price possible. They truly care for their clients.

i needed to get new tires and wheels mounted. my friend had recommended this place to me. i got…read morehere right when they opened and they began to work on getting my car on the lift. the guys there are REALLY careful with their work which i was really pleased about. my wheels were powder coated which made mounting the wheels onto the hubs a but more difficult than usual. however, the guy was still really patient and careful with my car. even when the guy was putting on the lug bolts, he was really careful to not scratch inside the lug holes. great service and i will definitely come back and recommend this place to others!

Best repair shop in the area plus most cost effective too…read more I just did replace all brakes, rotors and caliper for half the price quote I got from 3 other local shops. I also checked a branded shop which quoted even more. Paul quoted me to replace one caliper but when I went to pick up, he said "I changed both calipers but for same quoted price". Paul gave me ride as well to pickup the car. Extremely satisfied with their service. More over Paul is a Gentleman you can trust and never charge anything extra. Usually I don't write any review but their service force me to write a review for them.

Last year we were driving on the turnpike when suddenly our pulley fell out of our car. We pulled…read moreoff to the side and had to get the turnpike towing service to pick us up. They dropped us off at a Walgreens and AAA said they would take 2 hours, so we searched. It turned out, Paul's Carteret Gulf was right around the corner. They sent our guys to get us and within 2 hours they fixed our pulley and we were on our way. They were so efficient and if you ever have car problems around here I would advise you to go here.

My family been taking our cars here since Cross Roadz first opened. Have nothing but good things to…read moresay about this auto shop. Jared goes over and beyond for his customers! Prices are very fair! They don't try to dig a hole in your pockets! They are very thorough and upfront with customers.

I brought my Toyota Tacoma in for a blown power steering hose , Jared went over all the labor and…read moreparts cost options, and I was able to get the car back in a few hours with a few other issues addressed at the same cost for steering repair. I would definitely recommend this garage to anyone and will definitely be going back again.

came to them with a flat thay didn't have my size but they put my spare free of charge great peopleread more

I have been to this place twice and have had the best experience, the men working here are so…read moreprofessional and so friendly! Very trustworthy and will work on your car in a timely manner! I can't rave enough about this place!!!!!!

Jim has been my family's mechanic for years. He's an honest, down to earth guy that will explain to…read moreyou what's going on with your vehicle without trying to trick you into costly repairs like some dealership service centers or pep boys will.

I started going to Jim's Automotive Center a couple of years ago when my previous mechanic retired…read more There are several auto repair shops along Port Reading Ave, but I chose to try Jim's because of a recommendation from my BFF, who had used Jim's business for decades, and because his shop is very near my home. I haven't gone anywhere else since. There's an old saying that a business client can have a job done accurately, on time, and cost-effectively--but the client can only have two out of the three factors. I found Jim's to be an exception to that "rule." When I bring my car in, I know it will be fixed accurately, on time, and at a reasonable price. He and his workers know their stuff and they stay up to date. They don't have to google what kind of "pheromanic matrix" I need for my "F1ZL" or whether my old "kiolacteral maneuvering cable" has to be replaced now or if it'll last another 5000 miles. They already know. (They also don't try to fool me with those obviously fake "parts".) I have also appreciated Jim's ability to keep to a schedule. If I'm told that my car needs 48 hours in the shop, it really does. If it needs more, Jim will call me to keep me posted. If my job can't be rushed, he won't. Finally, I want to add that I've found Jim's pricing to be reasonable. He's neither the cheapest nor the most expensive. He's treated me fairly, he's honest--and he and his staff are friendly. They even remember my name. Jim's Automotive Center is not located in a fancy new building. In fact, his parking is a gravel strip in front of the facility. But his auto center at 779 Port Reading Ave. is googleable and searchable.

Great experience from the time I walked in to leaving. Staff were very helpful and attentive. I…read morecame in shortly after I realized I was leaking gas coming off the NJ turnpike......I'm not from the area. The guys there were super helpful especially Mack, who answered all of my questions. It was upsetting having to find out I had to leave my car in NJ for several days due to a hold up on the parts (no fault to Pep boys) but Mack and the rest of the staff kept me up to date on the progress of the car while it was there and did all they could to get it repaired as soon as they could. Since they were so nice and helpful I even asked that they perform an oil change since my car was already in the shop. I would definitely recommend this place to anyone in the area. I live in Brooklyn but I may just go back to have some other repairs because of how great their service was and they were also SUPER helpful in working out a better price for me. Thank you guys!!!

I caught a nail in my tire and SPECIFICALLY asked for a patch once the nail was removed. I was…read moregiven a plug! Ben Green(claims to be the manager) says that they only do patches, until I showed him the tire. He, then, began mumbling about being fired for the use of a plug. I asked for a discount, since the tire did not even have to be removed to perform the job. He again responded with mumbling. I asked for the corporate number. The number he gave me was simply to get a tow by Pep Boys. The poorest of customer service I've received in a long time! PS: On my receipt, Ronald Hernandez Is listed as the manager.

I Stop at this auto repair shop to see if I can get my control arms on.. my Guy say yes we can get…read moreit done just that am needs some money up front to order the parts.. gave him $200.00 and never heard from him again he was ignoring my call /message.. leave me with no opinion but to contact the Police and put a complaint on his business.. STRONGLY DO NOT RECOMMEN THIS AUTO REPAIR SHOP TO NO ONE.. Bad for business.. getting people for their money

TL;DR: Franklin is an honest mechanic who will do everything in his power to fix your car up at…read moreextremely reasonable prices. I visit my local Firestone for my car's regular oil change. It's my car's dental health check up. Firestone diagnosed my 2003 Camry with a leaking flex pipe and quoted $950+ to replace the entire catalytic converter. I left the store fuming, vowing to never do business there ever again because of their nonchalant approach to asking me to fork over $1000. How can a corporate store operate with the mentality of replacing an entire car system because of a small leak?! I called several mechanics in the area and was quoted $150-$250 and 1.5 to 2 hours of work. I luckily came across Franks on Yelp and called him. Franklin quoted $115 (parts and labor). 45 minutes later after my appointment at his shop, I had a car running with an air tight flex pipe. Franklin even took the time to put the car on the lift and pointed out the problematic car part with no hesitation beforehand! His straight forward attitude and honesty have earned my future business.

Replace the owner period!!…read more Disrespectful, prices are astronomically expensive. he's RUDE, obnoxious and when I asked to quote me prices for three different cars he became defensive because the first car he gave me a handwritten list of what was needed and quoted me almost $500 for small things. what I did was I went and replaced the two tires that he recommended I replace both parts on my own and when I took them the parts in for him to replace them at the price that he quoted he went ahead and added an additional price for something that was already done. I recommend no one to go to this establishment, the thieves and liars. FRANK THE OWNER AND HIS WIFE ARE THIEVES!!!

I've been going to Woodbridge auto for years and now my daughter does to with her car. Very honest…read moreand will tell you what you need to get done and what can wait.

If you are looking for a reliable mechanic that does the job and no b.s., look no more. We had all…read more3 of our cars worked on here and outstanding service each time. I literally just had my car there this week. My window on my driver side got busted from a cling car shade I got from Amazon that I forgot to remove when I rolled my window down and it got jammed and messed up the window regulator. My hubby dropped off my car Monday night after hours, the next day Danny called us and gave us an estimate and said that he has to get the part for us which would take a day. He got the part in the next day and my car was ready that same day. We are very happy with them. I really hope they stay at this location for a very long time.