I don't like leaving bad reviews but I've had 2 very frustrating encounters here. I bought almost…read more1,000 grommets to install on a jacket sample after Behrooz told me he would let me rent the die sets from him so I wouldn't have to purchase those separately (they're over $100 each and I needed 4). I purchased the grommets and returned a couple of weeks later to rent the die sets from him and he then changed his mind and said he couldn't rent them to me because he uses them and he acted as if he had no idea what I was taking about when I told him he said I could rent from him. I would not have bought the grommets if I knew I had to buy the die sets as well. The whole point was to rent the sets and save money. I could have bought much cheaper grommets and die sets elsewhere, which I will be doing now. The second encounter- I was trying to learn from him about grommet installation. I know it's not his job to educate me, but I simply asked a question as to why some grommets look different from others on the backside when they are installed and he told me to "stop being so picky" and got annoyed and blew me off and wouldn't give me an answer. I told him I just wanted to understand the difference but he refused to give me an answer. Again, I know it's not his job to teach me anything, but the poor customer service was very frustrating especially as someone who was planning on buying in bulk for production. I will unfortunately be finding another supplier.

When I'm in dtla and I'm need of some leather goods I always come here. They have a great selection…read moreof items you can choose from. Being very helpful and communicative, I highly Recommend coming to check these guys out when you get a chance, I appreciate the help. I will be back here.

I got the best deal on leather here! They have an extensive…read moreinventory and Frank made sure I got what I was looking for. Definitely 5*****!

I truly appreciate Frank and Raphael for helping me start a project with them! Both are very nice…read moreand honest people who wants the best for your product. They are knowledgeable with their craft and produce such refined and sublime work. It's evident with the clients they work with from high end brands that they're work is up in that aesthetic. I have seen their work and it truly belongs in Paris Fashion Week! And from my experience with working with leather sample makers in Los Angeles, no one is like The Ortu Leather team. Don't waste your time going to the other ones!! ORTU Leather will make your leather sample AMAZING!!!!!!!!!!!

I had a chat with the leatherworker, he was so helpful, and friendly, and knowledgeable! He's also…read moreSO talented. He showed me some stuff he was working on and I ended up buying my first piece from here (wallet). I really neeeed one of these beautiful bags!! so far my wallet has been a conversation starter at work. I got many compliments on it which reminded me to make this post. Great prices, beautiful pieces, and excellent care with attention to detail.

Amazing craftsmanship. I have a number of products from Armando. Hope ur still open throw these…read morerough time. Yesca bayarea

the shop is beautiful, huge selection and really affordable for the quality. people were friendly…read moreand the leathers were all very high quality. will be returning

I am extremely happy with United Leather!! The customer service is fabulous and the choices of…read moreskins and colors are endless!!! I am excited to visit again !!! Thank you Teresa

Best leather products in Los Angeles. Have been buying my leather jackets there for over 20 years…read more I just purchased a new jacket from the fabric line. Totally waterprood and great design

I worked with paul to get my beautiful coat. He was very professional. The coach came promptly. It…read moreis more Beautiful than the pictures show. Overall great experience, I would definitely recommend them.

Amazing store, Mario G. Is the best, very helpful and friendly. The staff is knowledgeable and…read morehelpful.

True craftsmen! (and women). I had an old leather set of boots from Austin TX from the early 80's…read morethat were seriously damaged, and I came in for what I thought would be a hodgepodge patchy fixation of my boots, and I came back to them looking brand new!!! What an excellent group of people working at this very clearly mom and pop type of shop. The price was very fair as well. I will be using them for my leather stuff from now on!

Honestly customer service is the key to any business! Norma was super helpful and I was able to get…read morethe items I needed. Norma is so amazing she always has a smile and kind and most importantly you can that see she cares about what she does it reflects in her work. I look forward to coming back again thanks to the great customer service Norma always provides for us!

they changed their new format and now it's impossible to put in an order. I finally got an order…read moreput in, but it took three weeks and then an additional week to receive it. So with their new business model, it's about a month of order processing time. I had been shopping with them since 2021, when their website allowed you to make a purchases. Now its only 1 type and states/reqests you email for anything else. But this week alone for my attempt at a second purchase, I've emailed four times and have not received a response. Their new format is just impossible to work with.