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    Daniel P Gibson, DDS

    5.0 (3 reviews)
    Closed Closed

    Services - Daniel P Gibson, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    DuPage Family Dental of Winfield - Dr. Julio Argueta

    DuPage Family Dental of Winfield

    (15 reviews)

    Excellent service and attention to detail! Dr Julio and his…read moreteam are great and I highly recommend them!

    I recently moved back to the area, thinking I was going to the original dentist that started the…read morepractice. I needed a crown and after sitting in the chair a new dentist popped up and said Hi I'll be helping you today, with no time to think in my emergency situation I just let him take care of me. In reality as soon as I made an appointment they should've specified that there was a different Dentist that took over the practice. My temporary crown fell off 2 days later, which might not be so bad, but they had no emergency plan in place. I was having some pain and left a message Saturday morning asking for help on what to do and left a email as directed. Unfortunately no call back just a e- mail around 6pm Sunday evening by that time I got it figured out. I must say the worst part of my whole experience was leaving after my work was completed and still not feeling well because of the receptionist The receptionist or bar bouncer looking woman..Couldn't of been more cavemen like and rude. Insurance paid 1/2 already and I paid off the other half and still owed a small amount I decided I wanted to make payments to make sure my work was secure. I have never been treated so poorly by receptionist in my whole life . After stating I needed to make the rest of my payment in full immediately. I asked her if they did payments, she said no I need to make it before I leave. I told her I didn't have the money at this time but I have a good job, so I can make payments. Funny, but I actually am a Bill Collecter for a hospital. I know patients can make payments in any situation. She told me nobody there is allowed payment everyone pays upfront or after every service in full. I watched another man make a payment arrangement at my first visit, so that was a lie. The desk or bouncer acting person then said "sorry if you don't make enough money to pay, but that's not my problem" What....How rude... Trying to belittle me was such a immature and ugly look on a person that needs to have a good personality to make herself look good already. If I talked to a patient like she did I would expect to get fired and with good reason. Stay clear of this place, not only is the front desk girl combative but shouldn't be working with the public and has no social skills. I shouldn't of left a visit with a bad feeling because of her...was a horrible experience, shame on you office billing girl..I am sure life as a bar bouncer would be a better fit .Then you could try and argue with people all night long..

    Aspen Dental

    Aspen Dental

    (67 reviews)

    Had an appointment at 10:30 @11:00 told me it was going to be atleast another 15 min this is after…read morethe cancelled my appointment from the previous Friday when i rebooked told them i had another appointment that day. Will be finding another Dentist

    Here is a copy of an email I sent to corporate. I'll update when they respond…read more I am writing to share about my experience at the Bloomingdale location. On Tuesday, January 13th, I called into work and scheduled an emergency appointment. The dentist, dental assistant, and hygienist were very kind. They walked me through the process explaining I would need to be on antibiotics for at least two days before they could remove the tooth. The office manager helped me schedule the cleaning and extraction for the following Monday when my work was closed for MLK day. (For context, I work in Northbrook - leaving my home at 6 am and returning around 6:45 pm. Your normal business hours do not work for me.) Initially, she said she didn't have any appointments for the extraction but when I suggested I would pay for my emergency appointment and call other Aspen Dental locations so I could have the rest of the procedures done on my day off, she said she would make it work. I trusted her to do so and paid the required 50% down-leaving with a Rx for antibiotics. Yesterday, I arrived for my 1:30 pm appointment. Wanting to avoid having to talk after my extraction, I asked to take care of payment right away. (I wasn't sure how I would feel after so I wanted to be able to just leave.) During my cleaning, the hygienist told me that because my appointment for the extraction was not until 4 pm (it was just after 2:15 at that point) I was welcome to leave and run errands or hang out in the waiting area. This was the first problem. The office manager did not tell me there would be this large of a gap between appointments. Again, I would have called other Aspen Dental locations. Initially, I chalked this up to a miscommunication. Without another option, I left the office after my cleaning, returning at 3:45 pm. This was the second problem. When I walked back in, the receptionist stated that she had called me. (I was in my car in the parking lot - I never received a call.) She stated that the doctor was running late and wanted to know if I could reschedule. I explained that, no, I had specifically agreed to continue at this location because I could have both the cleaning and extraction done on my day off. She slipped in the back and spoke with the doctor. When she returned, the story had changed and she said the doctor "does not do extractions". Problem three. I questioned which was true - was she running late or did she "not do" extractions. The woman just stood there. Assuming the later was true, I then asked why they hadn't told me they were unable to do the extraction when I first arrived for my cleaning. It clearly showed an extraction on their books as I had to sign "after-extraction care" paperwork. If the dentist truly "doesn't do extractions", why go through with having me pay for the procedure and sign off on all the forms?!?!? Had I known at 1:30, I might have been able to secure an appointment at another Aspen Dental location and not be leaving in pain. The receptionist did not have an answer. She did call the Palatine location after I asked her to call other locations but, of course, they were not able to accommodate me so late in the day. So, here I am - eight days later and still in pain. All I wanted was some care and compassion for a dental emergency. While looking for your corporate customer service email, I read on the website that each location is "independently owned". Problem number four. This entire situation has me questioning if the office manager had actually arranged things as she promised on the 13th. Was everything I experienced just a ruse to ensure I remained at this "independently owned" location rather than taking my money to a different location?!?! She was quick (looking back perhaps too quick) to change her answer about appointment availability when I suggested going to a different location. I truly hope you will look into this matter and I await your response.

    Daniel P Gibson, DDS - oralsurgeons - Updated May 2026

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