I had an extraction yesterday at Prairie Path, Dr. Erickson came highly recommended. Excellent…read moreservice, I was made comfortable, given complete instructions, and the procedure was better than I expected. Today there's no pain, no swelling, I'm amazed. Thank you Dr. Erickson and Stephanie for your expertise and gentle care!

Dr. Valladares was exceptionally kind, and excellent in extracting the very last tooth on the…read morebottom. As he mentioned, it would only take 4 minutes, but he had to wait until I was numb. During the waiting time we had good conversation. He and staff provided detailed instructions on how to take care of the area. I went back for him to check it; it was good. This was 2 months ago, and I have recommended him to quite a few people. The staff was very caring as well. I was hesitant, as I did not see his name mentioned in previous reviews, but am so glad I found him.

The quality of care is amazing. I recently had an appointment for an implant. Dr lane was…read moreprofessional from start to finish. They got me in the same day and worked with me and my anxiety. The dentist is never a Great place but with Dr Greg lane the experience was 5 stars. I waited a couple months after my implant healed to get the crown and now I have my tooth back. What an awesome experience. Then younger dentist had the technology down. This was a quick easy appointment.

What an amazing group! I was a new Patient recently and was treated like family! Can't say enough…read moreabout this place! I had an emergency and they got me in right away and treated me as if I've been a patient of theirs for the last 20 years! From the front staff who were amazing to the Dentists, I was always at ease! Great atmosphere great group! I highly recommend! Already have my cleaning booked!

Dr Tempel was great, my husband and I had a number of procedures done with him. Unfortunately he…read moreretired in 2020.

I arrived a few minutes late, but the staff was friendly and seemed unbothered. After getting my…read moreXRAYS done, I waited for my teeth to be examined. He entered the room quickly, told me details about the procedure and my mouth/wisdom teeth, and had me on my way to schedule an appointment in less than 10 minutes. I would recommend coming here based off of my first initial visit, but if anything changes I will update this; I get my wisdom teeth removed on September 19! *UPDATE* My surgery went smoothly and in a timely fashion! Definitely recommend

Excellent service and attention to detail! Dr Julio and his…read moreteam are great and I highly recommend them!

I recently moved back to the area, thinking I was going to the original dentist that started the…read morepractice. I needed a crown and after sitting in the chair a new dentist popped up and said Hi I'll be helping you today, with no time to think in my emergency situation I just let him take care of me. In reality as soon as I made an appointment they should've specified that there was a different Dentist that took over the practice. My temporary crown fell off 2 days later, which might not be so bad, but they had no emergency plan in place. I was having some pain and left a message Saturday morning asking for help on what to do and left a email as directed. Unfortunately no call back just a e- mail around 6pm Sunday evening by that time I got it figured out. I must say the worst part of my whole experience was leaving after my work was completed and still not feeling well because of the receptionist The receptionist or bar bouncer looking woman..Couldn't of been more cavemen like and rude. Insurance paid 1/2 already and I paid off the other half and still owed a small amount I decided I wanted to make payments to make sure my work was secure. I have never been treated so poorly by receptionist in my whole life . After stating I needed to make the rest of my payment in full immediately. I asked her if they did payments, she said no I need to make it before I leave. I told her I didn't have the money at this time but I have a good job, so I can make payments. Funny, but I actually am a Bill Collecter for a hospital. I know patients can make payments in any situation. She told me nobody there is allowed payment everyone pays upfront or after every service in full. I watched another man make a payment arrangement at my first visit, so that was a lie. The desk or bouncer acting person then said "sorry if you don't make enough money to pay, but that's not my problem" What....How rude... Trying to belittle me was such a immature and ugly look on a person that needs to have a good personality to make herself look good already. If I talked to a patient like she did I would expect to get fired and with good reason. Stay clear of this place, not only is the front desk girl combative but shouldn't be working with the public and has no social skills. I shouldn't of left a visit with a bad feeling because of her...was a horrible experience, shame on you office billing girl..I am sure life as a bar bouncer would be a better fit .Then you could try and argue with people all night long..

Unprofessional staff and provider. He didn't explain anything before doing procedures.read more

I have to agree with the office enviroment, the front desk receptionist and the effort to show any…read morerespect to the patients. This was my 1st time stepping foot in the office doors as my son had his 1st consult without me being present as I had to work. The 1st red flag should have been that they told my son to bring $1500 case! What kind of medical office would ask for that kind of cash from a 18 year old boy. The appointment was for extraction of 4 impacted wisdom teeth and we have 3 insurance policies to cover the procedure and I had all the insurance pre-certs yet they wanted me to pay the entire bill prior to billing insurance & in CASH.. The office staff was talking over me and not allowing me to speak and continued to raise her voice and yell at me when I asked for the estimate of services being billed and told me she did not have one because the billing specialist is on vacation. After continues disrespect from the heavy woman with glasses at the front desk, my son and I walked out and said we do not need your service. I should also mention that his procedure was scheduled for 9:45am and the doctor pulled up after 10:30am next o us in the parking lot while his assistant was smoking outside the door. This is the trashy place I have ever been to

Dr. Annie is absolutely fabulous! She takes her time to truly accommodate the needs of her…read morepatients. My daughter is not the easiest when it comes to dental work, yet Dr. Annie handled some very delicate procedures with the utmost patience and care. While other dentists have lost their patience with her, Dr. Annie's sunny and positive demeanor never wavered throughout the entire visit. I also really appreciate the professional, modern, and fun environment for kids at Bauer & Bauer--it makes such a difference!

These people turned from excellent dental professionals to sales folk. It's subtle but keep them…read morehonest; even after they gain your trust and confidence ASK QUESTIONS. A former patient.

Dr. Forfar is an outstanding oral surgeon who truly stands out in his field. He is thorough,…read moreprofessional, and genuinely caring, taking the time to explain everything clearly and making sure you feel completely at ease. It's clear that Dr. Forfar takes real pride in his work and his patients' well-being. I highly recommend him to anyone in need of an oral surgeon, you're in excellent hands!

Having few choices, I called for a consult. Policy is to pay 35-50% of surgery costs up front…read more Outside imaging is not accepted; I was told to bring cash payment of $500.00 for a CT. "We will reimburse you if your insurance pays us." If you have that kind of cash on hand, go for it, but be prepared to endure his bedside manner. Rude & unempathetic is putting it lightly. I could hear his jokes about my mother from the waiting room during her surgery.

Had an appointment at 10:30 @11:00 told me it was going to be atleast another 15 min this is after…read morethe cancelled my appointment from the previous Friday when i rebooked told them i had another appointment that day. Will be finding another Dentist

Here is a copy of an email I sent to corporate. I'll update when they respond…read more I am writing to share about my experience at the Bloomingdale location. On Tuesday, January 13th, I called into work and scheduled an emergency appointment. The dentist, dental assistant, and hygienist were very kind. They walked me through the process explaining I would need to be on antibiotics for at least two days before they could remove the tooth. The office manager helped me schedule the cleaning and extraction for the following Monday when my work was closed for MLK day. (For context, I work in Northbrook - leaving my home at 6 am and returning around 6:45 pm. Your normal business hours do not work for me.) Initially, she said she didn't have any appointments for the extraction but when I suggested I would pay for my emergency appointment and call other Aspen Dental locations so I could have the rest of the procedures done on my day off, she said she would make it work. I trusted her to do so and paid the required 50% down-leaving with a Rx for antibiotics. Yesterday, I arrived for my 1:30 pm appointment. Wanting to avoid having to talk after my extraction, I asked to take care of payment right away. (I wasn't sure how I would feel after so I wanted to be able to just leave.) During my cleaning, the hygienist told me that because my appointment for the extraction was not until 4 pm (it was just after 2:15 at that point) I was welcome to leave and run errands or hang out in the waiting area. This was the first problem. The office manager did not tell me there would be this large of a gap between appointments. Again, I would have called other Aspen Dental locations. Initially, I chalked this up to a miscommunication. Without another option, I left the office after my cleaning, returning at 3:45 pm. This was the second problem. When I walked back in, the receptionist stated that she had called me. (I was in my car in the parking lot - I never received a call.) She stated that the doctor was running late and wanted to know if I could reschedule. I explained that, no, I had specifically agreed to continue at this location because I could have both the cleaning and extraction done on my day off. She slipped in the back and spoke with the doctor. When she returned, the story had changed and she said the doctor "does not do extractions". Problem three. I questioned which was true - was she running late or did she "not do" extractions. The woman just stood there. Assuming the later was true, I then asked why they hadn't told me they were unable to do the extraction when I first arrived for my cleaning. It clearly showed an extraction on their books as I had to sign "after-extraction care" paperwork. If the dentist truly "doesn't do extractions", why go through with having me pay for the procedure and sign off on all the forms?!?!? Had I known at 1:30, I might have been able to secure an appointment at another Aspen Dental location and not be leaving in pain. The receptionist did not have an answer. She did call the Palatine location after I asked her to call other locations but, of course, they were not able to accommodate me so late in the day. So, here I am - eight days later and still in pain. All I wanted was some care and compassion for a dental emergency. While looking for your corporate customer service email, I read on the website that each location is "independently owned". Problem number four. This entire situation has me questioning if the office manager had actually arranged things as she promised on the 13th. Was everything I experienced just a ruse to ensure I remained at this "independently owned" location rather than taking my money to a different location?!?! She was quick (looking back perhaps too quick) to change her answer about appointment availability when I suggested going to a different location. I truly hope you will look into this matter and I await your response.

We had a great experience with Dr. Boyer. The office staff is always friendly and helpful, and…read morethough I met Dr. Boyer briefly, my husband said he did a great job at making him feel comfortable during his tooth removal. They explained all of the after-care instructions very thoroughly and even called a few days letter to check up on him. There was a bit of confusion with billing and insurance, though. But the receptionist was always helpful and patient with me while getting it all sorted out. Overall both my husband and I would have no problem returning to Dr. Boyer should we ever need to again.

I was here decades ago as a teen for a surgery and still remember how traumatic it was. I woke up…read morefrom the anaesthesia in a full panic attack and they just called my parents in to "deal with it". My sutures came out before they should have and now I have a permanent "flap" in my gums from it. I would never send my enemies here.

After years of going to the dentist, I have never had such a great experience as I've had with Dr…read more Meera and her staff. As an anxious patient, Dr. Meera and her entire team handled me with kindness and professionalism. Dr. Meera is truly an angel. Her skills as a dentist are amazing, because this is truly painless dentistry. Dr. Meera has done a root canal and extraction on my teeth, and both experiences were exceptional. She is fast, calming, and her expertise is top notch. I've recommended her to family and friends. If you are looking for a dentist and staff that care about you as a patient and want to receive the highest level of care, I highly recommend this practice.

Was sent email reminder of my appointment a week ago. Was sent an email reminder 2 hours before my…read moreappointment. Show up at my appointment only to find out they canceled my appointment because I didn't respond. Took 3 hours off my work day for this.