I really wanted to love this place. I think the doctor is very cutting edge and offers great…read moretreatments. He has a good bed side manner. I felt hopeful after my first meeting with him. However, the way this office is run with communication is just terrible. I read the reviews about this but figured they must have worked this out by now, but they have not. There is no way to email them, and I have spent countless amounts of my time on hold, talking to answering services even during the day, and calls not returned, messages not received. I am rarely able to reach a human when I call them even during office hours. I have called five times in last few days during office hours and I am just on hold for 15 minutes listening to music and then it just hangs up on me, with no way to even leave a message. I have resorted to thinking I am going to have to actually drive there and physically go into the office to actually reach someone, but I do not have time to do this. When I was able to leave a message, they would repeatedly call me back on a really old number that goes to someone else after I corrected it 4 different times with the answering service and the office and told them my correct number, they still continue to call me on the wrong number. The first day I walked into the office in level 9 pain, the woman at the desk literally did not even look up at me or say hi. I just stood there looking at her right in front of her for a few minutes and then asked her if she could help me. She seemed totally annoyed that I was there and she had to deal with me. Not a great first impression when you walk in with a lot of pain. Thankfully the doctor and the PA were nice. My first apt was over $800 and was very quick with the doctor and my insurance only paid half. It seems impossible to get accurate insurance info, they tell me something has been approved, I call my insurance, they said it has not been approved. I am terrified to get anything else done here because of how expensive their fees are and not knowing what kind of bill I will get and can't get any clear pricing ahead of time for treatments. There is another pain doctor in San Rafael that does the same cutting edge treatments but is MUCH less expensive and very clear with treatment costs. The same first office visit with him was $60 copay, here it was $800 but both doctors are in network for me and same type of visit. I don't understand how the pricing can be so different for a first visit or for the same exact treatments. Their communication system and not being able to ever talk to the doctor unless you have a very expensive meeting with him months away just does not work for me. When you are in pain having to wait many months for an apt or weeks of back and forth calls to reach anyone feels unbearable. I tried to stick it out but the communication issues and lack of clear info is just causing me so much stress. I think this doctor is really good at what he does, and I think he offers the best cutting edge treatments, but I just could not handle the way the office/ finances/ and communication is done here. I did not feel taken care of at all and every time I need to call them it turns into such a long very stressful ordeal with so many back and forth messages with physician assistants because they are never available when I try to call and there is no way to email them, and they continue to call me at an old number. And most of the time there is no way to even leave a message. I have spent hours trying to reach someone at this office only to be on hold and then disconnected. I ask them to call me back to confirm they got my message to cancel an apt and they do not call back. So it is just weeks of messages back and forth unable to actually reach them and no way to talk to the doctor if you have any questions. This is not good for people who are in chronic pain. So much of this could be eliminated if they just had email. Such poor management. Really frustrating experience as a patient in pain to go through. The opposite of a smooth experience. It's too bad because I do think they do offer really helpful treatments for patients in pain, but I have given up on this place.

He is an amazing doctor, extensive knowledge, willing to help with all aspects of my pain and how…read moreit affects my life! Very caring staff as well.

Came in with 1) torn extensor carpi radialis longus…read more 2) glass in wrist 3) fractured radius Hillary braced the fractured arm and removed the glass from the arm with the torn ECRL (extensor carpi radialis longus), operating right in the area of the torn ECRL without noticing that tear. The problem was presented with symptoms of weakness, visually apparent imbalance, instability, and a deep incision at where the ECRL was cut. Hillary misdiagnosed this injury as a torn TFCC. That misdiagnosis meant that my injury would go untreated. It's been seven years and now, a more skilled and observant doctor quickly diagnosed the problem, ordered an MRI which confirmed his suspicion. Now that the doctor has pointed it out to me, it seems quite obvious to me. This new doctor, however, does not want to repair the problem due to the age of the injury. He thinks it's too old. It should have been fixed years ago. I'm looking for a doctor who can fix it. I'm willing to do what it takes to recover from the surgery. https://www.youtube.com/watch?v=gJKsnWwMIp8

You are in the best hands when your doctor is Dr. Hillary Redlin. She was so knowledgable and…read morehighly professional, and my experience with her and her office team was above and beyond expectations. After breaking my wrist and having to undergo surgery, she guided me through this difficult time with kindness, empathy and support. She was always there when I needed her and kept me informed and optimistic when I was afraid. Her expert surgery skills are beyond reproach. My wrist is now fully functional and the scar is barely noticeable. Her assistant, Emily, was the most helpful regarding disability and work related issues. She was very patient and kind throughout dealing with all of the forms she was asked to fill out. And to top it all off, her onsite hand therapist, Yaffa Meiner, is the BEST! She worked with me for 6 weeks making sure my wrist, hand and arm would be functioning as well as before. She supported me through many teary and worried moments and always made me feel supported. She was the kindest and most positive therapist, who made me believe in my abilities as we worked through the challenges. I am forever grateful for Dr. Redlin, Emily and Yaffa for taking such wonderful care of me.

Last year I had a torn meniscus repaired which required physical therapy. My primary care doctor…read morerecommended I call Dr. Danielle Sartori at The Knee Joint right away. After a brief conversation with Danielle and her team I quickly scheduled weekly appointments. Danielle evaluated my records, listened closely and quickly moved me to an exercise plan to strengthen my knee and legs. Six weeks later I was back to the things l loved (sailing, biking, and hiking) and the pain and swelling was gone. This year I had a different problem with my knee and again I went to The Knee Joint. I had full confidence in Danielle, she is professional, thoughtful, and timely and has a great space with plenty of room to work through your physical therapy routine. I'm now back to all my favorite outdoor sports and I am grateful for the excellent care and support I got from the Knee Joint. Miguel

After two total knee replacements, I can say without hesitation that Danielle is an exceptional…read morephysical therapist. As the owner of The Knee Joint, she focuses exclusively on knees, and consequently her expertise shows in every session. I loved working with her: she's positive, knowledgeable, and as a competitive athlete herself, knows the importance of getting back out there to do what one loves: for me it was rowing. What I appreciated most is that she truly listens. If an exercise feels too difficult or seems to be causing another issue, she quickly adjusts and tailors the program to fit my body and recovery. She has a wonderful app that helped me stay the course. I'm incredibly grateful to have had her support throughout both knee rehabs.

Marylin had me diagnosed within 2 mins and went straight to work 'working it out' with deep tissue…read moremassage, stretch and a neck adjustment I had been in desperate need of. I left with excercises, focused postures and stretches to perform to keep my stiff neck and shoulders strong and feeling better. Thank you Marilyn.

I have had knee issues for years and been to several PT's and Chiropractors. Marilyn was referred…read moreto me by a massage therapist and I had the best session with her! She did a working stretching release that helped me realize how tight my thighs were and how to get my knees tracking the right way. She even adjusted my back in a way where it didn't get stuck again in the same way. She is the most knowledgeable chiropractor I have been to along with an amazing sweet demeanor. I highly recommend you see her, especially if you suffer from long term issues where you just are not getting the release you want!

Dr Goff is a consummate professional I've gone to him on multiple occasions over the past ten…read moreyears. I've always gotten excellent care and feel that Dr Goff is looking out for my wellbeing and health. I highly recommend him and his team to solve your shoulder problems.

Completely frustrated with this office for way too many reasons…read more Not patient friendly at all. I'm now at the ER b/c Marin Health messed up the appointment and I could not get through to this office for 15 mins to let them know I was driving from the incorrect office they sent me to. Did not wait for us to arrive. Arrived 10 mins after schedule appt. Doctor left for the day. Was given nothing but "sorry it's not our fault" and " sorry we can't help you". Oh..and don't worry about the pain, "we can see if we can fit you in on Monday" Total clown show. Have already started to look for a more professional office for my family's medical needs.

TLDR: If you're someone who values performance, both on a critical timeline and for the long term,…read moreVita Yee is the first person to turn to for a sports injury. If possible, reach out to her as soon as you can after an injury, because with the early days, she apparently works miracles! Longer version: I am a performing artist, and on opening night, I heard a snap in my leg: I tore the calf. The pain was intense, and worse, I had no idea what was going on, only that I couldn't get any power from that leg. It was by sheer luck that I got in touch with Vita later that night, and by the next day she was working on me. I was completely blown away by the absolute generosity with which she shares her skill. With so much kindness and care, she brought athlete-performance specificity to the physical therapy--and an understanding of dance and its concurrent demands of strength, flexibility, speed, and placement. Her knowledge of sports physiology is impressively comprehensive, and acupuncture is but one of her talents. On the first day, recognizing that this is my livelihood and that sitting around resting was not really an option, she did hands-on work to smooth the muscles, then applied kinesiology tape in a way I couldn't have figured out on my own (and neither could the internet)--the relief was instantaneous. She started me on rehabilitation exercises almost right away, taking into account exactly how the body would compensate (and how I might try to cheat the true path to recovery). For in between sessions, she taught me how to tape the leg, massage out the muscles, use compression socks, when to ice and heat, which exercises to do and how. She maintained the appropriate pace with really specific guidance, for example: Day 0: "No jumping or running, period" Day 2: "No performing that part until you can do 3 sets of 25 relevés" Day 12: "Small double leg jumps are okay, no single leg jumps yet" Just as important as the physical recovery, she helped take away the fear, which was very real. This sense of trust in both her and myself made the acupuncture as easy as going to a spa: 15 minutes of lying cozily under a heat lamp with three tiny needles, reminding the muscles how to work, and afterward feeling as satisfied as if I had been working out. Forever grateful to Vita for enabling me to be back on the stage.

Front desk staff and communications are lacking even though the physical therapists might be great…read moreat what they do. I was not told I had a shortened first evaluation appointment due to the time slot that was offered up to me from the front desk team but they still charged me the full evaluation cost. It was from my therapist that I found out my appointment was not a standard hour evaluation. I wish the scheduling team would have explained how the evaluation appointments are different from normal ones and what to expect from future appointments. Also they could explain what requested documentation was optional instead of just asking for details without sharing what they're used for. After seeing the therapist I was asked to go to the front desk to finish scheduling follow-up appointments and other items being a new patient. When I got up to the front desk again, I was quietly waiting for help from them while they finished with another patient. Once the other patient left, they never even asked if I needed help or if I was waiting for something. Eventually, I asked for help and the front desk person said "I can't help you anymore today, my computer is off and because I'm supposed to be off at 6:30pm, but I can help take your name down and call you tomorrow". It was a huge let down that they would have patients come in late, but not have available front desk staff to help patients in the late appointments. I also asked for a contact of the business I can reach out to to provide feedback, but was declined this information. This was a horrible first experience for a new patient except for the therapist, she was amazing at explaining details and asking helpful questions. Please do better.

I have been affiliated with Dr. Schofferman for over 25 years. He is second to none in his…read morededication, compassion and knowledge. I have a chronic back problem which has evolved over the years to being something that can be medically handled several times a year with procedures and a lot of "mind over matter." Dr. Schofferman and his staff make what could be an overwhelming and debilitating condition, manageable. Dr. Schofferman's bedside manner is amazing. He takes time to explain, to listen and is forever attempting to find a better way, a workable course of action. Dr. Schofferman and his staff have made what could be an overwhelming chronic problem become something that can be handled. I feel so fortunate to have them on my team. I have recently relocated and worried about the transition of treatment, planning and execution from afar--not a problem. Amazing doctor--I am blessed to have the best!

Not only is Dr Teasdale an excellent surgeon but he has a warm and relaxing bedside manner and is…read moresomeone you would want on your side particularly after suffering a nasty injury. I feel fortunate that he was on call at Marin General when I shattered my patella, which BTW is functioning very well now thanks to Dr Teasdale's skills.

I worked at Marin Health as an RN in the ICU, and encountered Dr Teasdale there , long before I…read morewent to him as a patient. I always found him to be a nice man. I recently went to him for a partial hip replacement and he did a great job. Every medical practitioner who has looked at my incision site has commented on how neat it is. Also he sees his patients himself on follow up visits, and does not fob them off onto a PA, as most other doctors do.

I am changing my review after a recent office visit - what a difference There was a short wait and…read moreDr Rubin was pleasant, informative, interested and thorough. I was impressed and hope this becomes the norm. My elderly mother has been a client of Dr. Rubin's for many years. I have accompanied my mom to visits and we have had to wait for more than an hour each time. I have found Dr. Rubin to be rude and short with both me and my mother. She flat out said that her concierge service is "less than what cable costs" and my mother should join to avoid waiting.

Signed on for thousands of dollars to be a concierge patient. Sent WRITTEN instructions to not…read morecharge my credit card for quarterly fees before they spoke with me. They charged me without speaking to me first and my husband was still with his concierge doctor. Tried to make a simple zoom appointment with the incompetent staff for weeks. Most times I called the line was busy and when I did get through I was put on hold. Then when I told a friend (whose husband is a doctor) she informed me they had the same issues with Dr. Rubin's staff and quit her practice.