Place an online order for full suspension on my Chevy van parts arrived extremely fast however…read morebeware picking up items from the employee CICI Comes off extremely hostile if you are not familiar with terminology while picking up items and does not seem to be too interested in helping you figure it out either.. she is the assistant manager on top of that ! Had a brief banter back-and-forth at the register while the manager JUAN literally stood by and watch said he would take action after the situation why he never stepped in is beyond me other than the staff there you will get what you need just be quick about it..

Friendly employees who provide excellent service. I had windshield wipers swapped out in minutes.read more

Wasted our time and lied about pricing changed his mind and doubled the price when we got to the…read moredestination.

Long story short, they tried charging me $350 for a used part when I can buy a brand new oem one…read morefor $162. I was just looking for cheaper alternative but I was wrong. The guy said "Go get that one then". So I did just that lol worst customer service ever. This place SUCKS

Please try to avoid this place. Their customer service is the worst. Bought a part from them on…read moreFriday. They said it would be deliver on Tuesday morning. I had to call them to find out where the part was. They told me it would deliver Wednesday morning. Its Wednesday 3:30PM and im hold trying to find out where my part is. Their customer service is the worst. Avoid this place at all cost.

Good customer service had the part auto zone didn't have on stock and at a cheaper priceread more

Dead battery.. but .. Score!! still under warranty and got a brand new one, no charge! Plenty of…read moreemployees to help so quick service

Jesus was a great help when we changed our windshield wipers. He deserves to be the manager!!read more

I called to see if they had the rear windshield wiper I needed, and they confirmed that they did…read more Showed up 10 min later, he remembered the call and went to get the wiper and then even offered to install it! The customers had all cleared out or, of course, he could not have done that. Great service, good prices.

Stuck with a flat tire and no cash at the gas station next to this O'rielys - thankfully the…read moremanager decided to take pity on me and helped me put fix a flat and aired up my tire for a temporary fix.

Armando really took the time to help me out with my battery and helped me change it. it was in my…read moretrunk due to it being a hybrid so it was very tedious. he was very kind and patient and executed the exchange so professionally. i'm extremely appreciative!

Edward went above and beyond to check out a battery issue I was having. The negative link cable was…read moreloose so I went in to buy shims but after Edward looked it over he just tried loosening the clamp and re tightening which was the issue all along. I shouldn't have believed the gentleman who installed my extra security system as apparently he just didn't tighten the clamp properly. Thank you Edward for the help.

In Katy, TX there are 3 major auto parts stores within 1 mile of one another. Advance Auto Parts…read morehas been my choice as it is closest, with the widest selection, and best pricing. If Advance doesn't have it, you don't need it! My old battery was 5+ years old and I didn't want to be stranded, so I did the preventative maintenance thing. Today, after price shopping for high-dollar auto batteries, Advance matched pricing saving $30 and I bought! Oscar Buenvida was Asst. Store Manager and offered to do a tedious battery install in 85+ degree weather. My Genesis G90 is a Unicorn of a car so he had never done of before, but consulted with Advance On-Line for clarification. He carefully put a power supply on the front positive/negative terminals so that I would not lose my settings and set about removing my old battery, replacing it with a new Die-Hard! Easy, fast, clean and well worth the money! Hats off to Oscar Buenvida and Advance Auto Parts!

Chelsea at the 11th Street is a true lifesaver and delivers exceptional customer service. She went…read moreabove and beyond at the very last minute at closing time to make sure I was able to get the starter I neede. The online process is terrible and does not deliver the same day delivery service that I paid for. My order iwas placed before the deadline time but was not shipped out until the next day. Besides not getting the delivery service I paid for I also had to pay for an Uber to go get the part myself at closing time. Advantage is a terrible company with rude and nasty employees They have lost my business forever. Chelsea gets my 5 star rating. The company overall gets a huge ZERO.

Tarfin is the best mechanic ever. A dealer told me I needed a major repair. I brought it to Tarfin…read more He said it was normal seepage and did not need a repair. He told me the dealer is a salesman. He is a mechanic. A single woman friend went to Fixers. Tarfin made an adjustment, closed the hood and repaired the problem, She asked how much she owed him, thinking that as a single woman he was going to charge her an arm and a leg. He told her he just did an adjustment and she did not owe him anything but to come around when she really needed work. He charged her a handshake. Honest and competent.

I recently brought my car here after noticing for a month that it was slow to start. This place was…read moreclose to my house and also had good reviews. Tarfin was able to diagnose the problem that day (it was due to a faulty starter) and after getting a new starter a few days later that he had to order, he spent a few hours on a Saturday fixing my car. He was honest and very communicative and respectful of my time. It wasn't the cheapest cost (I spent over a grand) but I think it was reasonable.

They had the replacement rim I was looking for! Quick, Fast, and professional. I will definitely be…read moreback and highly recommend!

From the owner: We Specialize in TRUCKS and SUV PARTS. We are located at 513 HILL RD Houston Texas…read more We have a 90 days warranty. We deliver in the 50 States. Check out our reviews and comments for our Trucks and SUV parts store. We Specialize in TRUCKS and SUV PARTS.