I definitely do not recommend this place. It might be that I am cranky today because of my 16 hour flight but my experience could not be worst today at this place. I am giving it two stars and not one because the owner gave me gluten-free cookies for one out of many concerns.
I ll start by saying that I don't eat bread because of health issues. When I got to Dandy the place looked awesome. at the same time knowing what to eat was a bit overwhelming since there is no physical menu.
The menu consists of pictures in a prompter. When asked the cashier for advice, he said I can get a burger. It was really hard to understand what burgers do they have. apparently they have lomo (cheese and onion ring), with cheese and bacon and something called Oro (With Egg).
With this options, I ruled out the lomo because the onion ring is buttered and deep fried.
I was ready to order the burger on a plate (no bun) and asked if I could get egg on the cheese and bacon one. To my surprise I got a no as an answer.
They called out "The trick" when you order with egg because they make you buy ice cream (This started to be a bit sketchy).
I also wanted to order an extra patty, and to my surprise in this case the owner said it was not possible to add an extra patty to the burger.
Everything seamed to be so rigid...
Finally I got my burgers, they gave me the lomo ones ( not the ones I ordered by the way with the onion ring inside. When I went and of course complained, one of the employees told me not to make it such a big problem and that they will remove it from the patty. but truth is I don't eat flour at all... so the fact that its touching the patty on its own was a problem.
The owner because of this asked me if I liked chocolate, vanilla or lemon. because he was going to give me a surprise. :|
The patties were cold when I could start eating them and the quality was questionable (too compacted).
I chatted with the owner who did not seam to take the feedback. while speaking I got enlightened. and realized that I could have ordered the burger with egg and add cheese and bacon to it. oh! because by the way they can add that. but this was never offered.
I am amazed of how much I am writing, because even more things happened. but in short I am not coming back and not recommending it either.
PS: On their wifi they ask for gender, and the options are male and female. maybe they should consider being more flexible there too. read more