My mom's A/C went out on one of the hottest, most miserable days of the year. After calling several…read morecompanies, Grayson was the only one able to come out quickly--they arrived about an hour after I called. Our technician, Bryce K., was incredibly professional, friendly, and knowledgeable. He diagnosed the issue and had my mom's A/C back up and running in about 30 minutes. I can't recommend Grayson enough. Bryce is a tremendous asset to the company, and the outstanding service we received was greatly appreciated. Price was comparable to some previous work I had done on a similar issue at my home, so that was good to see as well. Thanks again for the quick response and excellent support!

I have researched whole house generators for over a year. A former coworker recommended Grayson as…read moreshe and her husband purchased one years ago from this company. After reviewing my research I decided to go with Grayson and have not been disappointed. Each step has been professionally done and when I call the office all of the team exemplifies what great customer service means. When it comes to major home projects, my parents taught us, "cheaper is not always better ".

LS air Installed a furnace in air conditioning for a friend of mine in 1985 That's 38 years ago It…read morestill works fine today. That is fantastic!

If you look elsewhere for reviews they seem to have good ones but I guess I had bad luck. I called…read morethem about 3pm Friday 29 Jun when my regular guy couldn't come. They told me they'd put me on a list but wouldn't come if my son was home alone but they would call and let me know. So that meant to me that there was a slight chance they might come. I took off from work and headed home to wait. I was fine when they didn't, it would have been a long shot. I called again on Monday morning at 9am because I hadn't heard. Again they told me they'd put me on a list. I eventually called someone else who fixed my unit late that afternoon. I never heard from L & S. I called them at 4pm on Monday to take my name off the list. My biggest peeve is that they never called, I would have assumed that they would have given me a heads up, maybe they can't tell me exactly when but let me know that it might be days.

Batchelor's is always helpful and responsive. We scheduled a routine AC service that had some added…read morecomplexity due to rodents being present, and Jasmine was so friendly did an incredible and thorough job cleaning our unit. Thank you!!

I would strongly suggest you not use this company for any type of ac/heat work. Especially not the…read moremaintenance plan they offer. I had a maintenance plan with Batchelor's for at least 4 years. I assumed that by having a maintenance contract that I did not have to worry about my unit as they were supposed to be the experts and I know very little about ac/heat units. I trusted them to do their job. Unfortunately, our coils in our unit were bad. They said they could replace them and gave me the cost. My unit was around 12 years old so I decided to go ahead and replace my entire unit at one time. The Sunday before they were supposed to install the unit, I thought I would clean all the dust out from under my unit. I open the door and my unit was leaning extremely bad and looked like it was going to fall through the wall. Batchelor's was just at my home the Thursday before this Sunday. I then looked under the unit. It was pouring water, the board that was holding the unit was soaked and rotten at the back side. How their service person did not see this I will never understand. My entire floor under the unit was rotten. I then went under my house and the wood under the house was rotten. This leak did not just happen in 3 days. I called them Monday to let them know what I found. They sent out a tech who took a look at it. Of course, they would not own up to it being their fault. They sent the claim to their insurance company. I called 3 other AC companies in town to inquire as to what their maintenance plan checked for. One thing all three told me was they check for leaks all around and under the units to prevent damage which apparently, Batchelor's did not. The leak had been going on for some time for my floor to be totally rotten. The water did run under the wall to my Kitchen floor too. I had to go ahead and correct and replace the rotten wood so the unit did not fall through my wall and cause more damage than I already had. It has been 5 weeks since Batchelor's was made aware of the issue and Batchelor's insurance company will not give me an answer if they will cover the damage or not. They are looking for a way out. I strongly suggest you look at other companies for your maintenance contract so you don't have to go through what I have gone through and am going through. If like me, you trust the experts in the field to let you know if your unit is not working properly then Batchelor's is not that company. I hope this information helps you make a better decision regarding your ac/heating needs. Just found out they are unwilling to pay for the issue my unit did to my floor from leaking Due to negligence on their part and not checking my unit properly. STAY AWAY FROM THIS COMPANY.

Excellent service by a knowledgeable professional and at a very reasonable price. From my…read moreexperience I can confidently recommend them for your electrical needs.

From Annie, the Receptionist, Craig the Service Manager, to Tony and Jason Simmion the technicians,…read morethe whole company was Professional, Timely, Reasonably Priced, and a pleasure to do business with. Although my project, a recently purchased house with many things that needed attention, was small, they treated me with all the kindness and courtesy of a big job. Craig came out and surveyed the job I wanted done, made some excellent suggestions and made things happen. The Receptionist, Annie, kept me informed as to the progress of the work order. Tony and Jason arrived early, went to work, and completed the day's work in a superior manner. If I ever have an electrical issue, these will be my "Go To Guys!"

Service Tec One is a very reliable company you can count on them to give you the best deal in town…read moreand not only that but they will go the extra mile to make sure everything is neat and clean when the job is done. you will not be disappointed with this company.

My A/C caught on fire, and here it is in late July. Finding an AC company to come quickly takes…read moretime. However, Dervice Tec One arrived within the hour and fixed my air promptly. Additionally, their prices were great.

I requested duct cleaning services but never received a quote. I went with a different company.read more

Brad was Awesome! We have a home where the dryer vent goes up through the ceiling and out on the…read moreroof- I have never had one like that before- We prefer to have the dryer vent go outside the carport just a few feet away from the laundry room therefore we would not have to pay $150 ever so often to have the lint cleaned out of the dryer vent leading up to the roof. Brad can clean your lint vent but we hired him to move ours he did an excellent job explained everything- in great detail -

Grateful for Keith AC!! After coming home to an 85 degree house last Monday, Jase, the technician…read morecame out on a holiday and restored our A/C with a new sensor. courteous, professional, efficient...he saved us from a sweltering night with no a/c!

We had our AC units replaced in Oct of 2024. 1 yr. 9 months ago. Kieth says they have a 2-year…read morelabor warranty. Last week I noticed stains in my living room ceiling. I went up to the attic to investigate and found the water was splashing out of the pan onto my ceiling. I called Keith AC who sent a local guy by at the end of the day. I shut the unit down before the call. 97 outside that day. JT the tech showed up in the afternoon. Explains the unit needs to be centered in the pan. Two techs show up the next day. They investigate. I ask what they found. They said the unit was not in the pan properly and the water was allowed to escape. My secondary pan did not fill with water. The tech asked me if JT changed anything on the switch. I informed him JT said he wiped some stuff off the float. I told him JT blew the drain out from the top. I informed him I vacuumed the line from the bottom and cleared alot of clear junk. He had his assistant pour some cleaner down the p trap. I informed Eric that the installer had a terrible time getting it drain. Stay another hour trying to get water to drain. Eric agreed that he could understand why. The 40-foot drain was up and down and could not drain properly. After talking about the initial salesman saying he would recommend taking the drain out the east wall, which is under 10ft. Eric decided to take the drain out of the east wall adjacent to the drain for the secondary pain. Once that was completed the drain no longer dripped like before, it had a steady stream. Everyone was happy with the discharge, and we all agreed it should have been left the way it was just dripping. To shorten the story a bit, I called to get warranty repair. I was sent to John the foreman. He says he would send to the owner who will be back Monday. Waited til Wednesday, no calls so I called back. Later in afternoon, Matt the owner called back and says he saw the pictures and cannot know who has been in the attic since the install. I assured him no one went to the attic connected the brand-new unit to 25-year-old drain lines and rewired the cut off so the unit would not stop running when the pan filled with water. I asked him to talk to Eric. It is not an expensive repair, but to blatantly say I may have contributed to the failure is ridiculous. 1. The unit was NOT correctly placed in the pan. 2. The unit was connected to a 25-year-old drain line that was not to spec and was problematic with the old unit and I absolutely explained that to the installers as well as the 25-year-old refrigerant copper lines were used. (How long before they fail?) Same thermostat wire was used that was 25 years old as well. 3. The outside unit was placed on the existing 25 yr old slab that has sunken into the ground. The unit is not even. You can see that by eye. 4. The unit is less than 18 inches from the side of my house. 5. The cutoff was not wired correctly upon install, verified by the technician that rewired it. Yet the owner wants to say they will not cover repairs because they do not know if I have down anything in the meantime. Kieth air never called for a 1 yr checkup like they said was part of the deal. JT came by one time after the install because the outside unit was making noise. He tightened a few screws. You do not take a 25-year-old unit out of a house and put a brand-new unit in but keep all the plumbing from the old unit. Why would you? Save time or money? I am within my 24-month labor warranty. I cannot believe I am having to do this over what should have been a professional job. Looks like the owner trains his people to cut corners and mix words. I hope Matt Kieth calls back and owns up to the mistakes of his company. I really do.

I purchased a 1 year contract for routine maintenance on my AC where they check it twice per year…read more An Estes technician "accidentally" came to provide routine AC maintenance about 1 month before the contract renewal date. I did not intend on renewing. Instead of admitting they made a mistake - they charged me $300 for the maintenance visit (that I did not request or approve). This company is money hungry and will rip you off if they get the chance.

Two technicians, three parts and over $2000 spent in 3 visits since mid August. These folks do not…read morehave any idea how to find a root cause and address it. Unit in question is still operating at less than designed and set temperature defined. Very unhappy with this company. Beverly